Epson 680Pro User Manual - Page 160

Contacting Customer Support, About, Version Info

Page 160 highlights

Contacting Customer Support If your EPSON product is not operating properly and you cannot solve the problem using the troubleshooting information in your product documentation, contact customer support services for assistance. If customer support for your area is not listed below, contact the dealer where you purchased your product. Customer support will be able to help you much more quickly if you give them the following information. t Product serial number (The serial number label is usually on the back of the product.) t Product model t Product software version (Click About, Version Info, or similar button in the product software.) t Brand and model of your computer t Your computer operating system name and version t Names and versions of the software applications you normally use with your product D-2 Customer Support Information

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D-2
Customer Support Information
Contacting Customer Support
If your EPSON product is not operating properly and you cannot
solve the problem using the troubleshooting information in your
product documentation, contact customer support services for
assistance. If customer support for your area is not listed below,
contact the dealer where you purchased your product.
Customer support will be able to help you much more quickly if
you give them the following information.
Product serial number
(The serial number label is usually on the back of the product.)
Product model
Product software version
(Click
About
,
Version Info
, or similar button in the product
software.)
Brand and model of your computer
Your computer operating system name and version
Names and versions of the software applications you
normally use with your product