Epson ActionScanner II Mac User Manual - TWAIN Mac - Page 53

CHAP 6-TROUBLESHOOTING, Problems Using the EPSON Scanning Utilities, Troubleshooting

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Chapter 6 Troubleshooting If you have problems using the EPSON Scanning Utilities, or with the quality of your printed or scanned images, check the two sections in this chapter for possible solutions. Problems Using the EPSON Scanning Utilities When you select a TWAIN data source, EPSON Scanners is not listed. Either the EPSON Scanning Utilities were not installed or they were not installed correctly. Reinstall the EPSON Scanning Utilities; see Chapter 1 for instructions. Nothing happens when you select Acquire. Make sure your scanner is turned on and the cables are connected properly. EPSON TWAIN may not be selected as the TWAIN data source in your application. You'll usually find the Select TWAIN Source option under the File menu. The EPSON TWAIN data source may not be installed correctly. Reinstall the EPSON Scanning Utilities from your installation diskettes; see Chapter 1 for instructions. You may have selected the wrong SCSI ID for the scanner. Check the settings for your scanner and any other SCSI devices you may have. Then reinstall the EPSON Scanning Utilities. Troubleshooting 6-1

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Chapter 6
Troubleshooting
If you have problems using the EPSON Scanning Utilities, or
with the quality of your printed
or scanned images,
check the
two sections in this chapter for possible solutions.
Problems Using the EPSON Scanning Utilities
When you select a TWAIN data source, EPSON Scanners is
not
listed.
Either the EPSON Scanning Utilities were not installed or they
were not installed correctly. Reinstall the EPSON Scanning
Utilities; see Chapter 1 for instructions.
Nothing happens when you select Acquire.
Make sure your scanner is turned on and the cables are
connected properly.
EPSON TWAIN may not be selected as the TWAIN data source
in your application. You’ll usually find the Select TWAIN
Source option under the File menu.
The EPSON TWAIN data source may not be installed correctly.
Reinstall the EPSON Scanning Utilities from your installation
diskettes; see Chapter 1 for
instructions.
You may have selected the wrong SCSI ID for the scanner.
Check the settings for your scanner and any other SCSI devices
you may have. Then reinstall the EPSON Scanning Utilities.
Troubleshooting
6-1