Epson BrightLink Solo Interactive Module ELPIU01 Quick Setup Guide - Page 17

English Solving Problems Check the following section for solutions to common problems. For additional information, see the onscreen ELPIU01 User's Guide. Interactive Pen Problems • Make sure the USB cable is securely connected to the interactive module and computer. Try disconnecting and reconnecting the cable to your computer. • If you don't see the following: pen icon on your taskbar (Windows) or in the dock (Mac OS), do one of the Windows: Select Driver. or Start > All Programs or Programs > EPSON Projector > Easy Interactive Mac OS: Open the Application folder, then select the Easy Interactive Driver icon. • If you see a red X on the pen icon, the computer and interactive module are not connected correctly. Try removing and reconnecting the USB cable. • Make sure the pen batteries have enough power. If the light on the pen doesn't turn green when you press the button, you need to replace the batteries. • Make sure nothing is blocking the signal between the pen and the interactive module. Even if you are casting a shadow on the projected image, you should still be able to use the interactive pen. • If the pen skips or is difficult to use, try moving to the side to avoid blocking the signal to the interactive module. • Dim the room lights and turn off any fluorescent lights. Make sure the projection surface and the interactive module are not in direct sunlight or other sources of bright lighting. • For easier operation, hold the pen tip at an upward angle to the projection surface. • If the pen position is not accurate, you may need to recalibrate (see the on-screen ELPIU01User's Guide for details). Battery Problems • If the lights on the battery charger do not turn on or flash when you plug it in, make sure you removed the cardboard strip from the charger and inserted the batteries correctly. See the instruction sheet included with the battery charger. 17