Epson MovieMate 25 User's Guide - Page 50

Subtitles do not appear., There is no sound coming from the subwoofer.

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There is no sound, or the sound is not loud enough. ■ Try pressing the + Volume button on MovieMate or remote control and turning the volume knob on the subwoofer. ■ Press the button on the remote control to make sure the sound hasn't been turned off temporarily. ■ Press and make sure DVD LEVEL 3 is selected for the highest volume. ■ If you're using external video equipment, make sure you connect the red and white audio jacks to MovieMate's audio ports (see page 36). ■ If you're using an external audio or surround sound system, adjust the settings in the AUDIO setup menu (see pages 31 and 32). ■ If you're playing MP3 audio files, you might need to select the FILE TYPE in the PICTURE setup menu (see pages 33 and 33). There is a problem with the sound quality. ■ Try adjusting the CROSSOVER knob on the back of the subwoofer. ■ Try adjusting the sound mode (page 31). ■ If you're using an external audio or surround sound system, adjust the settings in the AUDIO setup menu (see pages 31 and 32). ■ Try using the Treble buttons on the remote control. There is no sound coming from the subwoofer. ■ Make sure you use the audio cable to connect the subwoofer to MovieMate. ■ Make sure the subwoofer's power switch is turned on. ■ Try adjusting the volume knob on the front of the subwoofer. ■ Try adjusting the volume on MovieMate. Subtitles do not appear. ■ The DVD might not include subtitles. ■ Make sure the subtitle language is not set to OFF (see page 30). You can't change the language on a DVD. The DVD might not include multiple languages. 50 Problem Solving

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50
Problem Solving
There is no sound, or the sound is not loud enough.
■
Try pressing the
+ Volume
button on MovieMate or remote control and turning the
volume knob on the subwoofer.
■
Press the
button on the remote control to make sure the sound hasn’t been turned
off temporarily.
■
Press
and make sure
DVD LEVEL 3
is selected for the highest volume.
■
If you’re using external video equipment, make sure you connect the red and white audio
jacks to MovieMate’s audio ports (see page 36).
■
If you’re using an external audio or surround sound system, adjust the settings in the
AUDIO
setup menu (see pages 31 and 32).
■
If you’re playing MP3 audio files, you might need to select the
FILE TYPE
in the
PICTURE
setup menu (see pages 33 and 33).
There is a problem with the sound quality.
■
Try adjusting the
CROSSOVER
knob on the back of the subwoofer.
■
Try adjusting the sound mode (page 31).
■
If you’re using an external audio or surround sound system, adjust the settings in the
AUDIO
setup menu (see pages 31 and 32).
■
Try using the
Treble
buttons on the remote control.
There is no sound coming from the subwoofer.
■
Make sure you use the audio cable to connect the subwoofer to MovieMate.
■
Make sure the subwoofer’s power switch is turned on.
■
Try adjusting the volume knob on the front of the subwoofer.
■
Try adjusting the volume on MovieMate.
Subtitles do not appear.
■
The DVD might not include subtitles.
■
Make sure the subtitle language is not set to
OFF
(see page 30).
You can’t change the language on a DVD.
The DVD might not include multiple languages.