Epson MovieMate 25 User's Guide - Page 52

Where To Get Help - projector lamp

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Where To Get Help Epson provides technical assistance 24 hours a day at http://support.epson.com. Here you can access troubleshooting information, download product documentation, and receive technical advice through e-mail. To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the Epson PrivateLine Support card that came with MovieMate. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: ■ U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday ■ Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday Toll or long distance charges may apply. Before you call, please have the following information ready: ■ Product name (Epson MovieMate 25) ■ Product serial number (located on the bottom of MovieMate) ■ Description of the problem You can purchase lamps and accessories from an authorized Epson reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). In the U.S., you can also purchase online at www.epsonstore.com. In Canada, you can also purchase at www.epson.ca or (800) 807-7766. Note: If you need assistance with the subwoofer, please contact Aura™ Sound at (562) 447-1780. If you need assistance with the screen, see the information included in the screen box. 52 Problem Solving

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52
Problem Solving
Where To Get Help
Epson provides technical assistance 24 hours a day at
. Here you
can access troubleshooting information, download product documentation, and receive
technical advice through e-mail.
To use the Epson PrivateLine Support service, call
(800) 637-7661
and enter the PIN on the
Epson PrivateLine Support card that came with MovieMate. This is the fastest way of
speaking to a live representative, and it’s free. This service is available 6
AM
to 6
PM
, Pacific
Time, Monday through Friday, for the duration of your warranty period.
You may also speak with a projector support specialist by dialing one of these numbers:
■
U.S.:
(562) 276-4394
, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
■
Canada:
(905) 709-3839
, 6
AM
to 6
PM
, Pacific Time, Monday through Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
■
Product name (Epson MovieMate 25)
■
Product serial number (located on the bottom of MovieMate)
■
Description of the problem
You can purchase lamps and accessories from an authorized Epson reseller. To find the
nearest reseller, call 800-GO-EPSON (800-463-7766).
In the U.S., you can also purchase online at www.epsonstore.com.
In Canada, you can also purchase at www.epson.ca or (800) 807-7766.
Note:
If you need assistance with the subwoofer, please contact Aura
™
Sound at (562) 447-1780. If
you need assistance with the screen, see the information included in the screen box.