Epson WorkForce Enterprise WF-C17590 Users Guide
Epson WorkForce Enterprise WF-C17590 Manual
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- Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 1
WF-C17590/WF-C20590/WF-M20590/ WF-M20590F User's Guide - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 2
- Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 3
Contents WF-C17590/WF-C20590/WF-M20590/WF-M20590F User's Guide 15 Product Basics ...16 Product Parts Locations ...16 Product Parts - Front ...17 Product Parts - Inside Epson Connect Solutions for Smartphones, Tablets, and More 51 Setting Up Epson Connect Services 52 Using Epson Email Print ...53 3 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 4
Using the Epson iPrint Mobile App 54 Using Epson Remote Print ...54 Using Epson Scan to Cloud...55 Using Google Cloud Print ...56 Setting Up Google Cloud Print on a Chromebook 56 Android Printing Using the Epson Print Enabler 57 Using Fire OS Printing ...58 Using Windows 10 Mobile Printing ...58 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 5
PDL Print Configuration Options...91 Selecting Printer Language and Interface Settings 94 Printing Language and Interface Options 95 Printing a PCL or PS3 (PostScript) Status Sheet 96 Loading Paper ...98 Loading Paper in the Cassettes and MP Tray 98 Using the Optional Paper Cassette Lock 103 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 6
Selecting Finishing Options - Windows 137 Finishing Options - Windows 138 Selecting Additional Print Options - Windows 139 Custom Color Correction Options - Windows 141 Header/Footer Settings - Windows 142 Image Options and Additional Settings - Windows 143 Selecting a Printing Preset - - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 7
Printing with the Epson Universal Print Driver - Windows 169 Synchronizing Printer Settings - Epson Universal Print Driver - Windows 170 Selecting Basic Print Settings - Epson Universal Print Driver - Windows 171 Selecting Additional Layout and Print Options - Epson Universal Print Driver - - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 8
Scan 2 234 Image Format Options...236 Scan Resolution Guidelines ...236 Scanning Special Projects...237 Scanning to a SharePoint Server or Cloud Service 237 Scanning Multi-Page Originals as Separate Files 239 Entering a User ID and Password for Scanning 241 Faxing...243 Connecting a Telephone - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 9
290 Sending Faxes Using the Fax Utility - Mac 293 Receiving Faxes...296 Fax Reception ...296 Receiving Faxes Automatically 297 Receiving Faxes Manually...297 Forwarding Received Faxes...298 Receiving a Fax by Polling ...300 Saving and Viewing Received Faxes 301 Selecting Received Fax Options - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 10
Disconnecting a USB Device...309 Viewing and Printing from the LCD Screen 310 Printing JPEG Photos...310 Print Setting Options - JPEG Mode 311 Printing TIFF and PDF Files ...313 Print Setting Options - TIFF Mode 314 Print Setting Options - PDF Mode 315 Transferring Files on a USB Device 317 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 11
a Network 365 Product Does Not Appear in Mac Printer Window 366 Cannot Print Over a Network...366 Cannot Scan Over a Network ...368 Solving Copying Problems ...369 Product Cannot Copy ...369 Product Makes Noise, But Nothing Copies 370 Product Makes Noise When It Sits for a While 370 Originals Do - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 12
...379 Incorrect Margins on Printout...380 Incorrect Characters Print...380 Incorrect Image Size or Position 381 Slanted Printout ...381 Solving Print Quality Problems ...382 White or Dark Lines in Printout ...382 Blurry or Smeared Printout ...383 Faint Printout or Printout Has Gaps 384 Grainy - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 13
Size 396 Received Fax Quality is Poor ...396 Received Fax is Not Printed ...396 Solving USB Device Problems ...397 Cannot View or Print from a USB Device 397 Cannot Save Files on a USB Device Approvals Specifications 413 Notices ...415 Important Safety Instructions...415 General Product Safety - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 14
Ink Cartridge Safety Instructions 417 Wireless Connection Safety Instructions 418 LCD Screen Safety Instructions 418 Telephone Equipment Safety Instructions 419 FCC Compliance Statement...419 Binding Arbitration and Class Waiver 422 Trademarks ...425 Copyright Notice...426 libTIFF Software - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 15
is a monochrome product and does not include a fax function. The sections of this guide that refer to faxing or color printing do not apply to this product. Note: The WF-M20590F is a monochrome product. The sections of this guide that refer to color printing do not apply to this product. Welcome to - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 16
or giving away the product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 17
are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen. 1 Paper clip holder 2 Control panel 3 ADF cover (F) 4 Automatic Document Feeder (ADF) 17 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 18
5 ADF edge guide 6 ADF input tray 7 ADF output tray 8 Facedown paper eject tray (K) 9 Multi-purpose (MP) tray (B) 10 Cover (J) 11 Cover (E) 12 Paper cassette 4 (C4) 13 Paper cassette 3 ( - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 19
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen. 1 Document cover 2 Scanner glass 3 Multi-purpose (MP) tray edge guide 19 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 20
4 Multi-purpose (MP) tray (B) 5 Paper cassette edge guides 6 Faceup paper eject tray (G) 1 Ink cartridge cover (A) 2 Front cover (L) 3 Cleaner tool storage (can be used to clean scanner glass) 20 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 21
4 Ink cartridges (WF-C17590/WF-C20590: Cyan/Magenta/Yellow/Black x2; WF-M20590/WFM20590F: Black x2) 5 Maintenance box 6 Maintenance box cover (H) 7 Duplexing unit (D1) Parent topic: Product Parts Locations 21 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 22
Product Parts - Back 1 USB port 2 LAN port 3 EXT. port (WF-C17590/WF-C20590/WF-M20590F) 4 Line port (WF-C17590/WF-C20590/WF-M20590F) 22 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 23
5 Circuit breaker cover (may not appear on all products) 6 AC inlet Note: If you are using a USB connection, you must insert the cable in the correct orientation. Parent topic: Product Parts Locations Optional Accessories and Replacement Parts You can purchase genuine Epson accessories at epson.com - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 24
Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Buttons and Lights Changing the LCD Screen Language Selecting the Date and Time Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F) Adjusting Control Panel - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 25
1 power button 2 home button 3 LCD touchscreen 4 NFC (Near Field Communication) tag 5 data light 6 error light 7 fax reception light (WF-C17590/WF-C20590/WF-M20590F) 8 power light Note: If the LCD screen is dark, press the screen to wake the product from sleep mode. Status Icon - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 26
screen. Displays the help screen with how-to and troubleshooting topics. Displays the Fax Data Information screen (WF- instructions, such as loading paper or placing a document. The indicated setting has changed. There is a problem with the indicated setting. Select the icon to resolve the problem - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 27
2. Select Settings. 3. Select General Settings. You see the Basic Settings screen: 4. Select Language. 5. Select a language. 6. Press the home button to exit. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 28
2. Select Settings. 3. Select General Settings. You see the Basic Settings screen: 4. Select Date/Time Settings. 28 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 29
You see a screen like this: 5. Select Daylight Saving Time. 6. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 30
Parent topic: Using the Control Panel Selecting Your Country or Region (WF-C17590/WF-C20590/WF-M20590F) Before using your product, select the country or region in which you are using it. Note: If you change the country or region, your fax settings return to their defaults and you must select them - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 31
6. If the setting is correct, select Yes. (If not, select No and retry.) 7. Press the home button to exit. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 32
5. Select Normal Mode or Quiet Mode. Note: You can also select the icon on the Home screen to switch between Normal Mode and Quiet Mode. 6. Press to decrease or to increase the sound level for the displayed functions. 7. When you finish, select OK. 8. Press the home button to exit. Note: You can - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 33
You see the Basic Settings screen: 4. Select LCD Brightness. 5. Select the - or + icons to decrease or increase the brightness. 6. When you finish, select OK. 7. Press the home button to exit. Parent topic: Using the Control Panel Changing the Operation Time Out Setting The Operation Time Out - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 34
3. Select General Settings. You see the Basic Settings screen: 4. Select Operation Time Out. 34 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 35
You see this screen: 5. Select the Operation Time Out field to turn the setting on or off. Note: If the setting is turned on and printing is paused from the computer or the control panel, printing resumes automatically if no operations are performed for the specified amount of time. 6. If the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 36
Using Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time. You can make the time period shorter and select other options to save energy and resources. Changing the Sleep Timer Settings Changing the Power Off Timer - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 37
4. Select Sleep Timer. You see a screen like this: 5. Do one of the following: • Select the - or + icon to decrease or increase the number of minutes before the product enters sleep mode. • Select the number of minutes field, enter a number using the on-screen keyboard, and select OK. 6. When you - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 38
Parent topic: Using Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 39
and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • Network settings • Web Service settings • Scan settings • System Administration settings 39 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 40
/WF-C20590/WF-M20590F) • Web Config settings • EpsonNet Config settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select System Administration. You see a screen like - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 41
You see a screen like this: 9. Use the on-screen keyboard to enter a password and select OK. 10. Enter your password again to confirm. Note: Keep a copy of your password in a safe place. 11. Select OK. 12. Select the Lock Setting field to turn the setting on. A prompt appears reminding you that - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 42
, you must enable them using the product control panel. Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select System Administration. You see a screen like this - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 43
5. Select Security Settings. 6. Select Access Control. You see a screen like this: 7. Select Access Control to turn the setting on. 8. If you want to allow users to print from generic drivers or use WSD scanning, select the Accept Unknown User Jobs field to turn the setting on. 9. Press the home - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 44
2. Select Settings. 3. Select General Settings. 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. 7. You need to restart the product to activate this function. Select Yes or No. Parent topic: Using the Control Panel Using - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 45
1. Press the home button, if necessary. 2. Select Presets. You see a screen like this: 3. Select Add New. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset, such as Copy. 45 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 46
You see a screen like this: 5. Select the settings you want to save and select Save. 46 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 47
You see a screen like this: 6. Select the Name field. 7. Use the on-screen keyboard to enter a name for the preset and select OK. 8. When you finish, select OK. When you copy, fax (WF-C17590/WF-C20590/WF-M20590F), or scan, you can use the preset by selecting Presets and selecting your preset name - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 48
, this section does not apply. Caution: If the circuit breaker switch on your product operates differently than described below, contact Epson support or an authorized Epson service provider. Do not use the product or a short circuit may occur. 1. Turn off the product, but do not unplug the power - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 49
2. Flip open the circuit breaker cover on the back of the product below the power cord. 3. Press the test button with a fine-tipped object, such as a ballpoint pen. 49 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 50
The circuit breaker switch automatically moves to the position between ON and OFF. Make sure that the indicator is yellow. 4. Move the switch down to the OFF position. 5. Move the switch up to the ON position. 50 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 51
updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. • Windows: Your printer software automatically checks for updates. You can also manually update the software by selecting Software Update here - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 52
Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson Scan to Cloud Parent topic: Product Basics Setting Up Epson Connect Services If you did not activate your product's email address for use with Epson Connect when you set up your product, you can activate it using - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 53
a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic Epson Connect account, and register your product to the Epson Connect service. 3. Now you are ready to send and print emails to your product's Email Print address. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 54
web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive. 1. Connect your product to your wireless network. See the link below. 2. Visit epson.com/connect (U.S), epson.ca - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 55
to create your account and register your product to the Epson Connect service. Note: Make a note of your product's email address and password Scan to Cloud, and select Destination List. 5. Click Add, then follow the instructions on the screen to create your destination list. 6. Now you are ready to - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 56
Services option, turn your product off and back on. If the option still doesn't appear, select the Firmware Update option and follow the on-screen instructions to Cloud Print, or the Google Cloud Print website for a list of supported apps. Setting Up Google Cloud Print on a Chromebook Parent topic: - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 57
for Google Cloud Print (Canada) for more information on using Google Cloud Print, or the Google Cloud Print website for a list of supported apps. Parent topic: Using Google Cloud Print Related topics Wi-Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 58
, tap OK and tap Download. If your Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria Print Service app to print. Parent topic: Product Basics Related topics Wi-Fi or Wired Networking Using Windows 10 Mobile Printing You can wirelessly print from Windows - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 59
allows you to scan and capture images right to your tablet or to Microsoft OneDrive. Note: The Epson Print and Scan app does not support Windows 10 Mobile printing and does not supply scanning functions for products without scanners. 1. Connect your Epson product to your wireless network. See the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 60
3. Do one of the following: • If you are going to print, make sure paper is loaded in the product. • If you are going to scan, place your original on the product for scanning. 4. Touch the NFC antenna of your Android device to the NFC tag on your product. Note: The location of your mobile device's - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 61
Related tasks Using the Epson iPrint Mobile App 61 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 62
Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Network Security Recommendations Wi- . Your router may already have a firewall set up by your Internet service provider; check with your ISP for confirmation. For best results, set - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 63
If your product has an option to set an administrator password, change the default administrator password to deter access by unauthorized users to personal data stored on your product, such as IDs, passwords, and contact lists. Parent topic: Wi-Fi or Wired Networking Wi-Fi Infrastructure Mode Setup - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 64
control panel. To install your product on a wireless network, install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 65
Start Setup. 5. Select Wi-Fi Setup. 6. Select Wi-Fi Setup Wizard. 7. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the on-screen keyboard to enter your network name. 8. Select the Enter Password field and enter your wireless password using the on - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 66
11. If you want to print a network setup report, select Print Check Report. (Otherwise, select OK.) 12. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 67
2 Computer with a wireless interface 3 Other wireless device Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 68
You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 69
Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point. If there - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 70
Fi Setup. 6. Select Push Button Setup (WPS). 7. Follow the instructions on the LCD screen to complete WPS setup. 8. Press the home You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network. Before you begin, make sure paper - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 71
5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 72
You see a screen like this: 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking 72 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 73
Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. 1 Error - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 74
product cannot display the SSID correctly. • If you are trying to connect using the WPS push button method, make sure your router or access point supports it. • If you are using a network password, check the label on your router or access point to confirm that you are using the correct password - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 75
raise the connection limit. See your router or access point documentation for instructions. E-8 Incorrect IP address is assigned to the printer. Confirm IP Auto, enable DHCP on your router or access point. If it is set to Manual, the IP address may be out of range or on a different network segment; - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 76
assistance. Make sure other devices on the network are turned on and do the following: • If your product's Obtain IP Address setting is set to Manual, check the IP address, subnet mask, and default gateway addresses on the network connection report to see if they are correct. If not, correct the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 77
Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 78
Network Environment Messages Message Solution The same SSID may be set on several access points. Check the settings on your router and other access points to make sure each one uses a different SSID. The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 79
You see a screen like this: 5. Select Advanced. 6. Select Email Server. 7. Select Server Settings. 79 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 80
You see a screen like this: 8. Select one of the options, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 9. Select Proceed to save your settings. 10. Select Close to exit. 11. Select - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 81
or other device that is connected to the same network as your product. Note: For more information on administration settings, see the Administrator's Guide. 1. Print a network status sheet. 2. Locate the IP address for your product that is listed on the network status sheet. 3. On a computer or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 82
select Set up printer for the first time. 9. Continue following the rest of the on-screen instructions. Parent topic: Changing or Updating Network Connections Related tasks Disabling Wi-Fi Features Connecting to a network connection type or need to solve a problem with your network connection. 82 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 83
disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Router. 4. Select Start Setup - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 84
Universal Print Driver or PostScript drivers, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Installing the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 85
3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 86
After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step. • If you are installing more than one product, select Add found - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 87
6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 88
(Canada), or epson.com.jm/support (Caribbean) and select your product. 2. After downloading the installer file, double-click the downloaded file to install the software. 3. Click OK. 4. Click Accept. 5. Click Install. 6. Click Next and follow the on-screen instructions. Parent topic: Enabling Epson - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 89
two screens. 5. Click Agree. 6. Click Install. 7. If necessary, enter the administrator password. 8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 90
You see a screen like this: 5. Select PDL Print Configuration. 90 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 91
You see a screen like this: 6. Select one of the options shown above, then select the PDL print configuration options you want to use. 7. Press the home button to exit. PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 92
PDL Print Configuration Available option settings Paper Type Various paper types Orientation Portrait Landscape Quality Draft Standard Ink Save Mode Off On Print Order Last Page on Top First Page on Top Number of Copies 1 to 999 Binding Margin Left Edge Top Edge Auto Paper - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 93
PDL Print Configuration Available option settings Height 4.00 to 999.75 pt Symbol Set Various Form 5 to 128 lines CR Function LF Function Paper Source Assign CR CR+LF LF CR+LF 4 4K 5S PS3 Menu Error Sheet Coloration Off On Color Mono Description Selects the default font height if the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 94
PDL Print Configuration Available option settings Binary Off On PDF Page Size Various sizes Description Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 95
You see a screen like this: 5. Select Printing Language. 6. Select the printing language and interface options for your connection type. 7. Press the home button to exit. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 96
Option Available settings Printing Language Auto PCL PS3 PDF ESC/Page PC Connection via USB Enable Disable USB I/F Timeout Setting 0.5 to 300 seconds Description Select the language for the USB or network interface Select whether to allow USB communication with the product Specify the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 97
You see a screen like this: 3. Select Printer Status/Print. 4. Select Print Status Sheet. 5. Select PS3 Font List or PCL Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing 97 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 98
plain paper when printing with the PCL or PostScript (PS3) printer software. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Loading Paper in the Cassettes and MP Tray Using the Optional Paper Cassette Lock Paper Loading Capacity - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 99
You see this screen: 2. Select Load Paper under the How To options. 99 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 100
You see this screen: 3. Select one of the options. 100 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 101
You see this screen: 4. Select How To. 101 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 102
see this screen: 5. Select the icon to scroll through the paper loading instructions. 6. If necessary, select the icon and select the size and type of edge first. • Do not load paper above the arrow mark inside the edge guides. • Check the paper package for any additional loading instructions. 102 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 103
Caution: Do not use the following papers. Using these papers may cause paper jams, smears on the printout, or damage to the printer. • Papers that are wavy or damp • Papers that have not dried after printing on one side • Papers that are wadded or curled • Papers that are torn, cut, or folded • - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 104
1. Insert the paper cassette lock into the cassette handle. 2. Press the button on the paper cassette lock to pop out the key. Note: To unlock the paper cassette, insert the key all the way into the lock and pull out the lock. Parent topic: Loading Paper Related references Optional Accessories and - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 105
Paper type Loading capacity Paper cassettes MP tray Plain paper Letterhead paper Recycled paper Colored paper Pre-printed paper A3 (11.7 × 16.5 inches [297 × 420 mm]) 11 × 17 inches (279 × 432 mm) B4 (13.9 × 9.84 inches [353 × 250 mm]) 13 × 19 inches (330 × 483 mm) 12 × 18 inches (305 × 457 mm - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 106
Paper type Epson Presentation Paper Matte Loading capacity Paper cassettes - Epson Premium Presentation Paper - Matte Envelopes - Thick paper MP tray 13 × 19 inches (330 × 483 mm) 11 × 17 inches (279 × 432 mm) Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 20 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 107
Paper weight MP tray Thick paper (43 to 90 lb [161 to 350 g/m2]) 13 × 19 inches (330 × 483 mm) 12 × 18 inches (305 × 457 mm) A3 (11.7 × 16.5 inches [297 × 420 mm]) 11 × 17 inches (279 × 432 mm) B4 (13.9 × 9.84 inches [353 × 250 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) Letter (8.5 × 11 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 108
Paper Type Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Size Letter (8.5 × 11 inches [216 × 279 mm]) Legal (8.5 × 14 inches [216 × 356 mm]) 11 × 17 inches (279 × 432 mm) 13 × 19 inches (330 × 483 mm) 8 × 10 inches (203 × 254 mm) Letter (8.5 × 11 inches [216 × 279 mm]) 11 × - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 109
For this paper Envelopes Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Thick paper between 25 to 28 lb (91 to 105 g/m2) Thick paper between 29 to 36 lb (106 to 135 g/m2) Thick paper between 37 to 42 lb (136 to 160 g/m2) Thick paper between 43 to 66 lb (161 to 250 g/m2) Thick - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 110
You see a screen like this: 2. Select the paper source you want to select settings for. 110 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 111
You see a screen like this: 3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type. 6. Select the paper type for the paper you loaded. 7. To automatically detect the size of paper loaded in the paper source, select the Paper Size Auto Detect field to turn this setting on. 8. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 112
Paper type loaded Plain paper 16 to 20 lb (60 to 75 g/m2) Plain paper 21 to 24 lb (76 to 90 g/m2) Epson Bright White Paper Letterhead paper Recycled paper Colored paper Pre-printed paper Envelopes Epson Presentation Paper Matte Epson Premium Presentation Paper Matte Thick paper between 25 to 28 lb ( - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 113
Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 114
7. Select one of these options for the Auto Error Solver setting: • Select On to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. • Select Off to display an error message and stop printing - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 115
Parent topic: Selecting the Default Printer Settings Selecting the Universal Print Settings You can change the default universal print settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 116
Universal Print Settings Options Parent topic: Selecting Default Paper Settings - Administrator Universal Print Settings Options Select the universal print setting options you want to use for your print jobs. Universal Print Available settings Settings option Top Offset - Left Offset Top Offset - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 117
product or use its cover as a writing surface to avoid damaging it. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 118
1. Open the document cover. 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 119
: When originals are placed in the ADF and on the scanner glass, priority is given to the originals in the ADF. 1. Slide the ADF edge guides outward. 119 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 120
-M20590F) screens lights up. Note: The ADF should automatically detect the size of your original. If the document size isn't automatically detected, you need to manually select it. 120 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 121
4. Slide the ADF edge guides against the originals, but not too tightly. Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing 121 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 122
. Note: Copies may not be exactly the same size as your originals. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Copying Documents or Photos Copying Options Copying Documents or Photos You can copy documents or photos onto - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 123
You see a screen like this: 5. To print more than one copy, press a number key on the product's control panel, or select Copies and use the on-screen keyboard to enter the number of copies. 6. Change any of the displayed settings as necessary. 7. Select Advanced to view and change additional copy - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 124
Related references Copying Options Related tasks Using Presets Related topics Placing Originals on the Product Loading Paper Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Basic - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 125
Copying option Original Size 2-Sided Multi-Page Available settings Various sizes 1>1-Sided 2>2-Sided 1>2-Sided 2>1-Sided Single Page 2-up 4-up Finishing Collate (Page Order) Description Select the document size of your original. Select to make 2-sided copies. When you select 1>2-Sided or 2>1- - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 126
Copying option Original Type Mixed Size Originals Orientation (Original) Book>2Pages Continuous Scanning Image Quality Available settings Text Text & Image Photo Text & Image(Best) Off On Up Direction Left Direction Off On Off On Various settings Binding Margin Off On Reduce to Fit Off Paper On - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 127
Copying option Available settings Description Page Numbering Page Numbering Select On to print page numbers on your copies. Format Selects the page numbering format. Stamp Position Selects where the page number is placed on each copy. Change Numbering Specifies on which page numbering begins. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 128
is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and Follow the on-screen instructions. Note: Your product may differ from the images in this guide, but the instructions are the same unless - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 129
Printing Your Document or Photo - Windows Locking Printer Settings - Windows Entering a User ID and Password for Printing Selecting Default Print Settings - Windows Changing Automatic Update Options Parent topic: Printing from a Computer Synchronizing Printer Settings for Optional Units - Windows - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 130
. The product's settings and other information appears in the Current Printer Information area. 4. If you want to select specific options to sync, select Manual Settings and click Settings. Select the options you want to sync and click OK. 5. Click OK. Parent topic: Printing with the Standard Epson - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 131
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 132
• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage. Select the percentage in the % dropdown. 6. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 7. Select the type of paper you loaded as the Paper Type - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 133
Entering a User ID and Password for Printing Selecting Double-sided Printing Settings - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 134
2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 135
You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 135 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 136
5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Selecting Basic - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 137
Selecting Finishing Options - Windows You can select a variety of finishing options for your document or photo on the Finishing tab. 1. To store print jobs in the product's memory, select one of the Job Type options: • Select Normal Print to print jobs without storing them. • Select Confidential - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 138
3. Select Separator Sheet if you want to print a blank sheet of paper in between copies or print jobs. Note: You can also adjust this setting from the control panel using the Insert Sheets per User option. 4. Select one of the following Sort options: • Select Rotate Sort to stack printouts - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 139
to automatically adjust the sharpness, brightness, contrast, and color saturation for your image. • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 140
2. To add the following features, click the Watermark Features button: • Watermark: adds a visible watermark to your printout • Header/Footer: adds information such as the date and time to the top or bottom of your printout Note: Click the Settings button to customize the text and location of the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 141
Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 142
ICM Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Print Options - Windows Header/Footer Settings - Windows You can - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 143
Parent topic: Selecting Additional Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen. Image - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 144
Note: You can create your own preset by clicking the Add/Remove Presets button. 1. Click the Main or More Options tab. You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 145
You see the maintenance options: 4. Click the Extended Settings button. You see this window: 145 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 146
ink from smearing when you print on envelopes or other thick paper. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 147
Refine screening pattern Prints graphics with a finer screening pattern. Always Use the Driver's Paper Source Setting Prints using the paper source setting in the printer driver, rather than the setting in your application. Barcode mode Reduces bleeding when printing barcodes on plain paper, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 148
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 149
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 150
Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Anti-Copy Pattern Options Various data items Add/Delete Settings Watermark Various text watermarks Add - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 151
Parent topic: Locking Printer Settings - Windows Entering a User ID and Password for Printing If you enabled Access Control on the product, you must enter a user ID and password in the printer driver to be able to print. Note: If you do not know the user ID or password, contact your administrator - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 152
Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session. If you want to change the print settings you use in all your Windows programs, you can select new default print settings. 1. Access the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 153
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click . 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 154
exit. Note: If you choose to disable the automatic update feature, you can check for updates manually. Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Checking for Software good idea to check for updates to your product software on Epson's support website. 154 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 155
Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Managing Color - Mac Selecting Finishing Options - Mac Selecting Paper Configuration Settings - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 156
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 157
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 158
You see these settings: 9. Select the Paper Source you wish to print from. 10. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 11. Select the Print Quality setting you want - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 159
Related tasks Selecting Page Setup Settings - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. MP Tray Selects the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 160
Selecting Page Setup Settings - Mac Depending on your application, you may be able to select the paper size and orientation settings from the print window. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 161
Selecting Print Layout Options - Mac You can select a variety of layout options for your document or photo by selecting Layout from the popup menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 162
2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu. 4. Select one of the available options. Color Matching and Color Options - - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 163
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 164
1. Select the Output Tray you want to output your print jobs to. 2. If you are printing multiple copies, select a Sort option. 3. To select a staple location for printed documents, select a Staple option. Note: The Staple option is available only when the optional finisher unit is installed. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 165
Selecting Paper Configuration Settings - Mac You can adjust the print density of printed documents by selecting Paper Configuration from the popup menu on the print window. Parent topic: Printing with the Epson Standard Printer Software - Mac Selecting Double-sided Printing Settings - Mac You can - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 166
3. Follow any instructions displayed on the screen during printing. Double-sided Printing Options and Adjustments - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Double-sided - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 167
You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing with the Epson Standard Printer Software - Mac Printing Preferences - Mac You can select these settings on the Options or Driver tab. Thick Paper and - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 168
Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Optional Output Trays Select an output tray option if the optional finisher unit is installed. Optional Paper - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 169
Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 170
Selecting Maintenance Options - Epson Universal Print Driver - Windows Selecting Default Print Settings - Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows Parent topic: Printing - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 171
You see a window like this: 3. Make sure Acquire from Printer is selected and click Get. Note: Select the Only Optional Information checkbox if you only want to enable any optional equipment installed on the product. The product's settings and other information appears in the Current Printer - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 172
Note: The names of settings on the universal print driver screens may vary slightly, depending on the version of the print driver you have installed. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 173
Note: For more information about a setting, right-click it and select Help. 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 174
Selecting Additional Layout and Print Options - Epson Universal Print Driver Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help. 1. To change the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 175
to automatically adjust the sharpness, brightness, contrast, and color saturation for your image. • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 176
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Nozzle Check lets you print a nozzle check pattern to check for clogged - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 177
• Printer and Option Information displays information on the printer settings and any optional equipment installed. • Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 178
Always Spool RAW Datatype Increases print speed and may solve other printing problems. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Refine - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 179
• Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers. Right-click EPSON Universal Print Driver and select Printing - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 180
3. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session. Parent topic: Printing with the Epson Universal Print Driver - Windows Locking Printer Settings - Epson Universal Print Driver - Windows Administrators can - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 181
You see this window: 4. Select the checkbox for the settings you want to lock. To lock all print settings, select All Document Settings. 5. Under Advanced Settings, select the setting option you want to use for each locked setting. 6. Click OK. Epson Universal Print Driver Locked Setting Options - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 182
Setting Watermark Options Various text watermarks Add/Delete Settings Header/Footer Off On Settings Color 2-sided printing Multi-Page Color Grayscale Off On Off 2-Up 4-Up Description Lets you select the text for the watermark or prohibit watermarks Lets you add or delete a customized text or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 183
• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 184
You see a screen like this: 5. Select the printer or printers you want to add. 6. Click Add to Printer Folder. The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 185
can print with the PostScript (PS3) printer software using any Windows printing program, as described in these sections. Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 186
You see the Layout tab of your printer settings window: 4. Select the orientation of your document. 5. To print on both sides of the paper, select one of the Print on Both Sides settings. 6. To change the printing order of the pages, select one of the Page Order settings. 7. To print multiple pages - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 187
You see this window: 10. Select the Paper Source that matches where you loaded the paper you want to print on. 11. Select one of the Plain options as the Media setting. 12. Select one of the following as the Color setting: • To print a color document or photo, select the Color setting. • To print - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 188
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button. 1. Select the size of the paper you loaded as the Paper Size setting. 2. To use the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 189
7. Adjust the Booklet Binding Edge setting to change the orientation of your printed booklet. 8. Expand the PostScript Options heading to access the advanced PostScript printer software features. 9. Select any of the remaining Printer Features options to customize your printouts. Parent topic: - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 190
Settings - PostScript Printer Software - Mac Select the basic settings for the document or photo you want to print. The PostScript printer software supports plain paper printing on these paper and envelope sizes: • A4 (8.3 × 11.7 inches [210 × 297 mm]) • Letter (8.5 × 11 inches [216 × 279 mm]) • No - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 191
You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 192
6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7. Select any application-specific settings that appear on - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 193
10. Select Printer Features from the pop-up menu. You see these settings: 11. Select a MediaType setting. 12. Select Color from the Feature Sets pop-up menu. 193 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 194
You see these settings: 13. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 14. Select any of the available print options. Parent topic: Printing with the PostScript (PS3) Printer - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 195
1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 2. Select the orientation of your document or photo as shown in the print window. Note: You can reduce or enlarge the size of the printed image by selecting Paper - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 196
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 197
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. • To use - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 198
Click Print at the bottom of the print window. Checking Print Status - PostScript Printer Software - Mac Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 199
You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 200
Scanning You can scan your originals and save them as digital files. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Starting a Scan Scanning with Document Capture Pro or Document Capture Scanning in Epson Scan 2 Scanning Special - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 201
1. Make sure you installed the product software and connected the product to your computer or network. Note: Restart your computer after installing the product software to enable scanning from the control panel. 2. Place your original on the product for scanning. Note: To scan a double-sided or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 202
only). To use this feature, you must first set up a WSD (Web Services for Devices) port on your Windows 7 or Windows Vista computer (the port is set up automatically on Windows 10 and Windows 8.x). 6. Follow the instructions in the links below to complete your scan. Scanning to Email Adding and - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 203
1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Email. 203 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 204
You see a screen like this: 5. Do one of the following: • Select an email address from any of the displayed frequent contacts. • Select the Recipient tab and choose one or more contacts. • Select Keyboard to use the on-screen keyboard to enter the email address for the recipient(s) and select OK. 6. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 205
11. Select Send. Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Adding and Assigning Scan Jobs with Document Capture Pro or Document Capture You can view, change, or add available default scan settings when you scan using - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 206
5. Select the jobs that you want to assign to any of the pull-down menus. You can now use the added scan jobs when you scan from the product control panel. 6. Click OK, then click OK again. Parent topic: Starting a Scan Using the Product Control Panel Related topics Placing Originals on the Product - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 207
4. Select Scan. You see a screen like this: 5. Select Memory Device. 207 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 208
You see a screen like this: 6. Select options as necessary. 7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 8. Select the Save icon. Your product scans your original - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 209
Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place all of the pages in the ADF. 2. Press the home button, if necessary. 3. Select Scan. You see a screen - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 210
You see a screen like this: 5. Press the + icon and select a cloud destination. 6. Select options as necessary. 7. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 8. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 211
Setting Up a WSD Port (Windows 7/Windows Vista) You can scan to a networked Windows computer using WSD (Web Services for Devices). You must first set up a WSD port on your Windows 7 or Windows Vista system (the port is set up automatically on Windows 10 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 212
Note: Not all options or settings may be available, depending on the Scan to option selected. Scan Settings Edit Location Recipient B&W Color File Format Resolution 2-Sided Available options Communication Mode Location User Name Password Connection Mode Port Number - - - JPEG PDF TIFF (Single Page - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 213
Scan Settings Scan Area Original Type Mixed Size Originals Density Remove Background Remove Shadow Remove Punch Holes ADF Continuous Scan Subject Attached File Max Size File Name Available options Auto Detect Various sizes Max Area Text Text & Image Photo Off On Varying levels Auto Varying levels - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 214
to your product's Contacts list. Note: If you are creating a shared network folder on a Mac, see your Mac documentation for instructions on creating the folder. The instructions here are for Windows. First make sure you connected your product and computer to the same network. Note: If you are - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 215
this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name. After changing the name, restart - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 216
computer's internet browser. Before you begin, print a network status sheet and locate the IP address for your product on the sheet. Note: These instructions use Internet Explorer as an example browser. 1. Start Internet Explorer on a computer that is using the same network as your product. 2. Type - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 217
8. Click Apply. After a moment, you see a message telling you that contact registration is complete. 9. Close your web browser. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Related tasks Printing a Network Status Sheet Registering Contacts for Email, Network, or FTP - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 218
You see a screen like this: 5. Select Add New. 6. Select Add Contact. 7. Do one of the following: • To create a contact for scanning to fax, select Fax (WF-C17590/WF-C20590/WF-M20590F). • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 219
Select any other fax settings as necessary. • For an email contact, select the Email Address field. Use the on-screen keyboard to enter the address and select OK. • For a network folder or FTP location, select the Communication Mode field and select Network Folder (SMB) or FTP. Then select the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 220
You see a screen like this: 4. Select Network Folder/FTP. 220 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 221
You see a screen like this: 5. Do one of the following: • Select the Destination tab and choose a saved location. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP. Then select the Location field, enter the folder location, and select OK. Enter other - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 222
10. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 11. Select Save. Your product scans your original and saves it in the selected location. Parent topic: Setting Up - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 223
You see an Epson Scan 2 window like this: 223 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 224
must obtain software only from the Windows Store. 1. Open your scanning program and select its scanning option. (See your scanning program help for instructions.) 2. Select your product. Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 225
You see an Epson Scan 2 window like this: 225 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 226
a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 227
1. Do one of the following to start Document Capture Pro or Document Capture: • Windows 10: Click and select EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 228
You see a window like this: 3. If you want to use a scan job that you created instead, select it from the Job list in the Document Capture Pro or Document Capture window, click the Start Job button, and skip the rest of these steps. 4. Select any displayed scan settings you want to use. Note: See - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 229
6. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 7. Check the scanned images and edit them as necessary. 8. Click one of the Destination icons to choose where to save your scanned file. Note: You may need to click the arrow next to the icons in - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 230
You see this window: 230 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 231
2. Select the Document Source setting that matches where you placed your original, or select Auto Detect to have Epson Scan 2 automatically detect the source. 3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 232
pages in a scan, including rotating pages and changing the page order. Note: To save multiple pages in a single file, you must select a file format that supports multiple pages such as PDF or Multi-TIFF. If you select another file format, each scanned image or page is saved as a separate file. 232 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 233
Skip Blank Pages If the scanner detects marks from the other side of a blank page and adds the marks to the scanned image, adjust this setting to prevent this. Detect Double Feed Detects a double-feed paper error in the ADF. If you are scanning an original envelope or plastic card, select Off. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 234
Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Edge Fill Corrects shadowing - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 235
You see this window: 8. Select any of the options on the General tab. 9. Select the Text tab. 10. Make sure the language used in the document text is selected as the Text Language setting. 11. Click OK. 12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 236
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. BITMAP (*.bmp) A standard image file format for most Windows programs. JPEG (*.jpg) - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 237
Multi-Page Originals as Separate Files Parent topic: Scanning Scanning to a SharePoint Server or Cloud Service You can use Document Capture Pro to upload scanned images to a SharePoint server or a cloud service. 1. Do one of the following to start Document Capture Pro: • Windows 10: Click and select - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 238
for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5. Click one of the cloud service Destination icons to choose where to save your scanned file. • Web Folder (WebDAV) • Evernote (Windows only) • Google Drive • SugarSync 238 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 239
are scanned and uploaded to the indicated server. Note: You can also create a scan job for uploading scanned images to a SharePoint server or a cloud service. You can use the scan job when you scan with Document Capture Pro or Document Capture or when you scan using the Document Capture Pro - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 240
You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6. Open the File menu and select Batch Save. 7. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 241
Your originals are saved into separate files as specified. Note: You can also create a scan job for scanning multi-page originals as separate scanned files. You can use the scan job when you scan with Document Capture Pro or when you scan using the Document Capture Pro option on the product control - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 242
Parent topic: Scanning 242 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 243
included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product. Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 244
1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 245
DSL connection 1 Telephone wall jack 2 DSL filter 3 DSL modem 245 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 246
ISDN connection 1 ISDN wall jack 2 Terminal adapter or ISDN router 246 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 247
2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product. 247 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 248
an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS. Parent topic: Faxing Related references Cannot Receive Faxes with a Telephone Connected to Your Product Related tasks Setting the Number - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 249
Using the Fax Setup Wizard Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Basic - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 250
header on the faxes you send. 9. On the Distinctive Ring Setting screen, do one of the following: • If you have subscribed to a distinctive ring service from your telephone company, select Proceed. Select the ring pattern to use for incoming faxes. Go to step 12. • If you do not have a distinctive - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 251
Rings to Answer setting is correct. If you select to receive faxes manually, you need to answer every call and use the product's control Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 252
1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select Fax Settings. You see this screen: 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX. 252 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 253
You see this screen: 8. Select Access Code. 9. Select Use. 10. Select the Access Code field, and use the on-screen keyboard to enter the access code, such as 9. Select OK. 11. Press the home button to return to the home screen. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 254
2. Select Settings. 3. Select General Settings. 4. Select Fax Settings. You see this screen: 5. Select Basic Settings. 6. Scroll down and select Rings to Answer. 254 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 255
You see this screen: 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. 8. Press the home button to return to the home screen. Note: An answering machine picks up every call faster than the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 256
2. Select Settings. 3. Select General Settings. 4. Select Fax Settings. You see a screen like this: 5. Select the group of settings you want to change. User Settings - Fax Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic: - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 257
Setting Options Initial Tab Frequent Recipient Quick Operation Button 1 to 4 Description Selects the tab that first appears when you select Fax from the home screen Sets up to four frequently used fax settings Parent topic: Selecting Advanced Fax Settings Basic Settings - Fax Set the basic - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 258
to Answer Remote Receive Options PSTN PBX Fax Header Your Phone Number Manual Auto All Single Double Triple Double&Triple 1 to 9 Off On to the same line and assign different ring patterns to each. If you use this service, select the number of rings for your fax number so your product can receive - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 259
Setting Rejection Fax Options Various options Receiving Paper Size Various options Description Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts Selects the paper size for incoming faxes Parent topic: Selecting Advanced Fax Settings - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 260
Setting Unconditional Save/Forward Conditional Save/Forward Common Settings Print Settings Setting Auto Reduction Split Page Settings Options Description Save to Inbox Saves received faxes in printer's inbox Save to Computer Converts received faxes to PDFs and saves them on a computer connected - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 261
Setting Acting Print Auto Rotation Add Reception Information 2-Sided Print Start Timing Collation Stack Print Suspend Time Quiet Mode Options Description On (Split to Pages) Splits large incoming faxes across multiple sheets On (Reduce to Fit) Reduces the size of large received faxes to fit on - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 262
Setting Forwarding Report Options Print on Error Print Do Not Print Back Up Error Report Fax Log On Off Off On(Every 30) On(Time) Attach Fax Image to Report Report Format Output Method Off On(Large Image) On(Small Image) Simple Detail Print Save to Memory Device Forward Description Prints a - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 263
Setting Direct Dialing Restrictions Options Off On Enter Twice Confirm Address List Off On Backup Data Auto Clear Off On Clear Backup Data - Description Does not restrict dialed fax numbers Allows faxing only to numbers stored in the contacts list or history Requires you to enter fax - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 264
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 264 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 265
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 266
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Double-click FAX Utility, if necessary. You see this window - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 267
Parent topic: Faxing Related tasks Importing Contacts Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 268
You see a screen like this: 3. Select the Recipient tab. 268 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 269
You see a screen like this: 4. Select Add New. 5. Select Add Contact. 6. Select the number you want to use for the contact you are adding. 269 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 270
You see a screen like this: 7. Select the Name field. Use the on-screen keyboard to enter the contact name (up to 30 characters) and select OK. 8. Select the Index Word field. Use the on-screen keyboard to enter a word to use when searching for an entry (up to 30 characters) and select OK. (This - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 271
1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the Recipient tab. 4. Select the icon next to the contact you want to edit or delete. 271 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 272
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you finish editing, select OK. Parent - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 273
You see a screen like this: 3. Select the Recipient tab. 4. Select Add New. 5. Select Add Group. 273 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 274
You see a screen like this: 6. Select the number you want to use for the group you are adding. 7. Select the Group Name field. Use the on-screen keyboard to enter the group name (up to 30 characters) and select OK. 8. Select the Index Word field. Use the on-screen keyboard to enter a word to use - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 275
Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries. You can also delete the entire contact group. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the Recipient tab. 4. Select the icon next to the group you - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 276
You see a screen like this: Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7. To add or delete a contact, select the check mark next to it. 8. Select Close to - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 277
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 278
You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon. 6. To import fax numbers from your Windows Address Book - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 279
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 280
You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window: 280 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 281
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: • To create a speed dial entry, select Speed Dial, enter a name and fax number, and - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 282
Parent topic: Sending Faxes Sending a Fax Using the Control Panel You can send a fax from your product control panel by entering the fax number or selecting an entry from the contact list. You can select to send up to 50 black-and-white fax jobs at one time. Note: You can send a black-and-white fax - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 283
4. Do one of the following to select fax recipients: • Select Direct Enter, enter a fax number, and select OK. To add another fax number, repeat these steps. Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history. If necessary, enter an - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 284
Note: Your product does not save sent color faxes to its memory. If the Save Failure Data setting is enabled, faxes that failed to be sent are stored to the product's memory and you can resend them from the Job/Status screen. Parent topic: Sending Faxes from the Product Control Panel Related - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 285
Setting Remove Background Options Auto Sharpness ADF 2-Sided Varying levels available Varying levels available Off On ADF Continuous Scan Off On Direct Send Off On Priority Send Off On Send Fax Later Off On Add Sender Information Off Outside of Image Inside of Image Notify Send - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 286
Setting Backup Options Off On Description Saves a copy of the scanned fax to the selected email address or network folder/FTP location Parent topic: Sending Faxes from the Product Control Panel Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 287
4. Enter a fax number or select a recipient. 5. Select the Fax Settings tab. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the on-screen keyboard to enter your desired time, and select OK. 9. Select Send. Note: To cancel faxing, check the job status by selecting Job/Status. After - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 288
You see a screen like this: 4. Select Menu. 5. Select Store Fax Data and select On. 6. Select any other fax settings as necessary. 7. Select Store. Your document is scanned, stored, and briefly previewed. 8. When you are ready to send the document, press the home button, if necessary, and select Fax - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 289
Related references Fax Sending Options Related topics Placing Originals on the Product Sending a Fax on Demand You can store up to 10 scanned documents (up to 100 black-and-white pages) and have them sent automatically when another fax machine requests them. Other fax users can receive the document - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 290
Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 291
You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 292
If you're faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information. 292 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 293
You see a window like this: 7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next. 9. Click Send to - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 294
2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4. If necessary, click the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 295
You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book. 8. Select Fax Settings from the pop-up menu. 295 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 296
topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling Saving and Viewing Received Faxes Selecting Received Fax Options Using the Fax Utility - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 297
faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and > General Settings > Fax Settings > Basic Settings > Receive Mode and select Manual. 2. When the connected telephone rings, answer the call. 3. If you hear - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 298
6. Select Receive to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 299
You see a screen like this: 5. Select Receive Settings. 6. Select Save/Forward Settings. 7. Select Unconditional Save/Forward. 8. Select Forward. 9. Select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 10. Select Add Entry and select the forwarding - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 300
a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 301
Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. Note: The inbox can be locked by an administrator. If you cannot access the inbox, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 302
. If you want to print or delete a stored fax, select Menu. 11. Select one of the printing or deleting options, and follow the on-screen instructions. Note: Delete faxes after you print or view them to free up the product's memory. When the memory is full, you can only forward or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 303
The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window. 303 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 304
You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6. To receive notifications when received faxes arrive in the selected - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 305
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status and Cancelling Fax Jobs You can check the status of current, received, saved, or sent fax jobs on the product - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 306
• To check the history of faxes that have been sent, received, or saved, select Log and select the job you want to check. Note: If the Received Fax light is flashing, received faxes have been temporarily saved to the product's memory. Parent topic: Faxing Printing Fax Reports You can print several - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 307
Fax Report Options Parent topic: Faxing Related references Report Settings - Fax Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the fax that was previously sent or received through polling. Fax Log View or print a report on recent fax - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 308
here to work with an external USB device connected to your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Connecting a USB Device Disconnecting a USB Device Viewing and Printing from the LCD Screen Transferring Files on - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 309
to 2GB JPEG: Up to 9990 TIFF: Up to 999 PDF: Up to 999 * Files stored on digital cameras with built-in memory are not supported. Parent topic: Connecting a USB Device Disconnecting a USB Device After you finish working with a USB device, follow these steps to remove it. 1. If your product is - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 310
Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Printing JPEG Photos Printing TIFF and PDF Files Parent topic: Using External USB Devices with Your Product Printing JPEG Photos You can select JPEG photos for - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 311
4. Do one of the following to select your photos: • In Tile View, select the thumbnail images of the photos you want to print. • In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos, or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 312
Print settings Fit Frame B&W Auto Available options On Off - - Description Automatically crops the photo to fit into the selected photo layout. Turns off automatic cropping. Prints a color photo in black and white. Automatically detects whether the photo is in color or black and white. Advanced - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 313
Print settings Fix Photo Fix Red-Eye Available options Various settings Enhance Off Off On Description Automatically adjusts the brightness, contrast, and saturation of the photo based on the setting that is selected. Turns off automatic adjustments. Automatically fixes the red-eye effect in - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 314
Print Setting Options - PDF Mode Parent topic: Viewing and Printing from the LCD Screen Print Setting Options - TIFF Mode Select the print settings you want to use when printing a TIFF from a USB device. Note: Not all options or settings may be available, depending on the file format. Basic - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 315
Print settings Finishing Available options Description Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets. Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups. Quality Print Order Date Eject Paper Staple* - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 316
Print settings Recent to old or Old to recent Paper Setting 2-Sided Print Order B&W Auto Available options - Various paper size and type settings Off On Binding Position - - - Advanced settings Description Change the order of the documents displayed on the LCD screen. Select the paper source that - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 317
Print settings Finishing Available options Description Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets. Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups. Eject Paper Staple* Select Rotate Sort to print - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 318
Caution: Remove the USB device before you change this setting or you may lose data from the device. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings. 3. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 319
Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1. Make - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 320
gets flushed from the system during print head cleaning. When an ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it. You may also need to replace a cartridge that is more than six months old if your printouts do not - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 321
2. Select the icon. 3. Select the Consumables/Others tab. You see a screen like this: WF-C17590/WF-C20590: 321 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 322
WF-M20590/WF-M20590F: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Ink and Maintenance Box Status with Windows You can check - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 323
You see this window: WF-C1790/WF-C20590: 323 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 324
WF-M20590/WF-M20590F: 2. Replace or reinstall the ink cartridge or maintenance box as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 325
Checking Cartridge and Maintenance Box Status - Mac You can check the status of your ink cartridges and maintenance box using a utility on your Mac. Note: You can continue printing while the low ink message is displayed. Replace the ink cartridges when required. 1. In the Apple menu or the Dock, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 326
WF-M20590/WF-M20590F: 3. Do the following as necessary: • You can update the ink cartridge and maintenance box status by clicking Update. • Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen. Note: If any of the cartridges installed in the product is broken, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 327
Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 328
Ink color Black Part number T04Q100 Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have the replacement ink cartridge(s) handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 329
3. Gently shake the new ink cartridge horizontally back and forth about 15 times, then remove it from its package. Caution: Do not remove any labels or seals, or ink will leak. Do not touch the green chip or the ink supply port on the cartridge. Install the new cartridge immediately after removing - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 330
Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Maintenance Box Make sure you have the replacement maintenance box handy before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 331
4. Remove the new maintenance box from its package. Caution: Do not touch the areas shown below on the maintenance box. 5. Insert the new maintenance box and push it all the way in. 6. Close the maintenance box cover (H). 7. Close the front cover (L). When the home screen appears, maintenance box - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 332
1. Open the front cover of the finisher unit. 2. Remove the staple cartridge holder. 332 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 333
3. Push in the tabs on the staple cartridge and lift it up to remove it from the holder. Note: You can remove the staple cartridge from the holder only when it is empty. 4. Insert the new staple cartridge into the holder as shown and push it down firmly. 5. Insert the staple cartridge holder back - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 334
6. Close the front cover of the finisher unit. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related references Optional Accessories and Replacement Parts 334 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 335
only from the Windows Store. If running these utilities does not solve the problem, you may need to replace the ink cartridges. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Print Head Maintenance Print Head Maintenance If - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 336
3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check. 336 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 337
You see a screen like this: 7. Select the paper cassette you want and select OK. The nozzle pattern prints. 8. Check the printed pattern to see if there are gaps in the lines. Print head is clean WF-C17590/WF-C20590: 337 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 338
the following: • If there are no gaps, select OK. • If there are gaps or the pattern is faint, select NG and continue. 10. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. Caution: Never turn off the product or open - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 339
Related tasks Cleaning the Print Head Using the Product Control Panel Related topics Loading Paper Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 340
You see a screen like this: 7. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the LCD screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print. 8. Select Yes to print a nozzle check - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 341
these sections if you need to clean or transport your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Cleaning Your Product Cleaning the Automatic Document Feeder Cleaning the Paper Rollers Cleaning the Optional Bridge - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 342
2. Clean the scanner glass and the glass area on the left with a soft, dry cloth. You can also use the cleaner tool stored inside the front cover of the product. Note: If the glass is stained with grease or dirt, use a small amount of glass cleaner on a soft, dry cloth to remove it. Wipe off all - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 343
3. Lift the edge of the document cover as shown and use a soft, dry cloth to clean the glass strip beneath the ADF. 4. Close the scanner cover. Parent topic: Cleaning and Transporting Your Product Cleaning the Paper Rollers You can clean the paper rollers in the product to remove dust or ink if your - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 344
Note: Depending on the printing environment or the paper type you use, you may need to clean the paper rollers more frequently. 1 ADF cover (F) 2 ADF paper feed rollers 3 Facedown paper eject tray (K) 4 Duplex rollers 344 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 345
5 Duplex rollers 6 Cover (J) 7 Cover (E) 8 Paper cassette feed rollers 1. Open the ADF cover (F). 2. Clean the ADF paper feed rollers with a soft cloth moistened with a little water. 3. Close the ADF cover (F). 4. Open the facedown paper eject tray (K). 5. Clean the duplex rollers with a - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 346
Cleaning the Optional Bridge Unit You can clean the paper guides in the optional bridge unit to remove dust. 346 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 347
the area with a soft cloth moistened with a little water. 3. Open the paper guide (M3). 4. Clean the area with a soft cloth moistened with a little water. 5. Close the paper guide (M3) and the paper guide (M1). 6. Open the paper guide (M2). 7. Clean the area with a soft cloth moistened with a little - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 348
Cleaning the Optional Finisher Unit You can clean the paper feed rollers and brushes in the optional finisher unit to remove dust. 1 Finisher tray 2 Output tray 1. Clean the paper ejection rollers in the finisher tray and the output tray with a soft cloth moistened with a little water. 348 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 349
and Transporting Your Product Moving or Transporting Your Product If you need to move or transport your product, contact Epson support or an authorized Epson service provider or technician. Caution: At least four people are required to move the product. Parent topic: Cleaning and Transporting Your - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 350
in this guide, but the instructions are the same unless otherwise noted. Viewing the Help Screen Product Status Messages Job Status Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Copy Quality - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 351
this screen: 2. Select a troubleshooting or How To option to view instructional images or animations. Parent topic: Solving Problems Product Status Messages You can often diagnose problems with your product by checking the installed units. If the error persists, contact Epson for support. 351 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 352
or copy or print Epson support. documents that contain images. Contact Epson for support. XX is nearing the end of its service A consumable part in C20590/WF-M20590F) The combination of the IP address There is a problem with the network connection to your product. and the subnet mask is invalid - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 353
updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you need help, contact Epson for support. Parent topic: Solving Problems Related references Where to Get Help Related tasks Accessing the Web Config Utility Checking for Software - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 354
a lack of available memory. Only one side will print. Reduce the size of the print job. HDD error. The job is canceled. Contact Epson for support. Cannot print because the user name associated with the confidential job does not match. The product's memory is full. You can send pages individually, or - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 355
Code 203 204 205 206 207 208 301 401 302 402 303 304 404 305 405 306 Condition/solution The product cannot detect a dial tone (WF-C17590/WF-C20590/WF-M20590F). Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 356
Code 311 321 411 421 312 412 313 413 314 315 327 322 323 331 324 325 326 328 329 Condition/solution A DNS error has occurred. From the Home screen, select Settings > General Settings > Network Settings > Advanced > TCP/IP and check the DNS settings for the server, computer, or access point. An - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 357
Settings. Select the arrow icon at the end of an entry and check the Save/Forward Destination setting. Parent topic: Solving Problems Related tasks Connecting a Telephone or Answering Machine Saving and Viewing Received Faxes Selecting the Line Type Selecting Advanced Fax Settings Setting User - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 358
Related topics Sending Faxes Wi-Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 359
the nozzle check pattern is complete, the product is operating properly. Any operation problem you may have could be caused by your computer, cable, software, or , the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic: Solving - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 360
Product Control Panel Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them on the encrypted hard drive by following the steps outlined in the Administrator's Guide. It is recommended that data is erased before disposing or giving away - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 361
list. You see a confirmation screen. 7. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product. Product Does Not Turn On or Off 361 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 362
and turn on the power. If the circuit breaker turns off quickly, unplug the power cord and contact Epson. Parent topic: Solving Setup Problems Related tasks Checking the Circuit Breaker Noise After Ink Installation If you hear noises from your product after installing ink, check the following: • The - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 363
Not Appear in Mac Printer Window Cannot Print Over a Network Cannot Scan Over a Network Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 364
internet service provider for instructions. problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point. • Try restarting your router following the instructions instructions that came with your product to enter your wireless network name manually - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 365
selected Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check Protocol. Parent topic: Solving Network Problems Related concepts Wi-Fi Direct Mode Setup following the instructions in your router documentation. Note: If you are reading these instructions online, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 366
, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. Parent topic: Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network, try - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 367
to help determine the cause of the problem. • If you are using TCP/ DHCP, set the IP address manually. • Make sure your computer and service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 368
Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are connecting the product via EpsonNet Setup and the Fi or Wired Networking Cannot Scan Over a Network If you have problems scanning over a network, try these solutions: • If you - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 369
and any anti-virus software on your wireless router or access point. Parent topic: Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan the LCD screen for any errors, and follow the onscreen instructions to clear the error. 369 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 370
Problems Related references Paper Jam Problems Parent topic: Solving Copying Problems Related tasks Checking the Nozzles normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the the size, weight, and number of your originals are supported by the ADF. • Make sure the originals are - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 371
lowering the copy density setting on the LCD screen. Parent topic: Solving Copy Quality Problems Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Automatic Document Feeder placing originals in the ADF, make sure the edge guides are against the edges of the paper. 371 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 372
Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 373
, a message appears on the LCD screen. Follow the on-screen instructions to locate the paper jam and remove the paper. Parent topic: Solving Paper Problems Related tasks Viewing the Help Screen Paper Ejection Problems If you have problems with paper ejecting properly, try these solutions: • If paper - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 374
menu is set to Auto or PS3. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Entering a User ID and Password for Printing Product Icon Does Not Appear in Windows Taskbar - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 375
checkbox for the option that adds the shortcut icon to the taskbar. 7. Click OK to close the open program windows. Parent topic: Solving Problems Printing from a Computer Printing is Slow If printing becomes slow, try these solutions: • Make sure your system meets the requirements for your operating - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 376
GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • If you are using the Windows PostScript printer software, try selecting Fast as your computer and try printing again. Parent topic: Solving Problems Printing from a Computer 376 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 377
Auto or PS3. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the PostScript Printing Software If your - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 378
selecting Fast as the Print Quality setting on the Advanced tab of the printer software. Parent topic: Solving PostScript Printing Problems Related tasks Accessing Printer Properties - PostScript - Windows Accessing Printer Properties - PostScript - Windows You can access the printer properties to - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 379
your printer software. (This option has different names, depending on your operating system version.) Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Additional Print Options - Windows Selecting Print Layout Options - Mac Too Many Copies Print Make sure that the Copies - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 380
if necessary. • Make sure your product is selected as the printer in your printing program. Parent topic: Solving Page Layout and Content Problems Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 381
in the printer properties. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong If your printouts are slanted, try these solutions: • Slide the edge guides against the edges of the paper. • Select a higher print quality setting - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 382
screen. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints (also called banding), try these solutions before - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 383
are blurry or smeared, try these solutions: • Make sure your paper is not damp, curled, old, or loaded incorrectly in your product. • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 384
incorrectly in your product. • Adjust the print quality in the product software. • Clean the paper rollers. Parent topic: Solving Print Quality Problems Related references Paper or Media Type Settings - Printing Software Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 385
, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Selecting Basic Print - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 386
Mode setting on the Advanced tab of the printer software. • For best results, use genuine Epson paper. Parent topic: Solving Print Quality Problems Related references Compatible Epson Papers Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 387
sure your product is listed as a valid device in the Scanners and Cameras control panel. Parent topic: Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Related tasks Uninstalling Product Software - Windows Uninstalling Product Software - Mac Cannot - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 388
in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scanned Image Edges are Cropped Parent topic: Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 389
ends. If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You can also try cleaning the ADF and scanning again. Parent topic: Solving Scanned Image Quality Problems Related tasks Cleaning the Automatic Document Feeder Straight Lines in an Image Appear - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 390
setting to High. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Image block external light as you scan it. Parent topic: Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark, try these - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 391
the Image Type is set to Color or Grayscale, change the Text Enhancement setting to High. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Ripple Patterns Appear in an Image You may see a ripple pattern (called a moiré) in - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 392
Fax Quality is Poor Sent Fax is Received in an Incorrect Size Received Fax Quality is Poor Received Fax is Not Printed Parent topic: Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes, try these solutions: • If an error code is displayed on the control panel - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 393
report using your product control panel or fax software to help diagnose the problem. • Verify that the telephone wall jack works by connecting a phone have trouble receiving faxes, turn off call waiting to prevent disruption of incoming faxes. • If you have subscribed to a call forwarding service, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 394
be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related references Job Status Error Codes is connected to your product's EXT port. • Make sure the Receive Mode is set to Manual. Note: When answering a call that is a fax, wait until the product's LCD - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 395
a paper jam, the memory full error may appear. Clear any product errors, then ask the sender to resend the fax. Parent topic: Solving Faxing Problems Related references Fax Sending Options Related tasks Saving and Viewing Received Faxes Sent Fax Quality is Poor If the sent fax quality is poor, try - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 396
in the fax transmission report, the recipient's fax machine does not support A3-size documents. • If you are sending a fax using higher resolution. • Try reprinting the received fax. Parent topic: Solving Faxing Problems Related references Basic Settings - Fax Fax Sending Options Received Fax is Not - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 397
product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems Cannot View or Print from a USB Device If you cannot view or print photos or documents from a USB device connected to your product, try these - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 398
Files from a USB Device to Your Computer Uninstall Your Product Software If you have a problem that requires you to uninstall and re-install your software, follow the instructions for your operating system. Uninstalling Product Software - Windows Uninstalling Product Software - Mac Parent topic - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 399
instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your the Uninstaller utility from the Epson support website to uninstall your product software as - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 400
on-screen instructions to uninstall the Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 401
) 212-8743, 6 AM to 6 PM, Pacific Time, Monday through Friday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Purchase Supplies and Accessories You -EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems 401 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 402
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal. Windows - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 403
: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 404
Parent topic: Technical Specifications Paper Specifications Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 405
Paper types Plain paper and thick paper Weight Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers. Plain paper: 16 lb (60 g/ - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 406
* Direction paper is fed Envelopes 1 Left/right margin: 0.12 inch (3 mm) 2 Top/bottom margin: 0.20 inch (5 mm) Parent topic: Technical Specifications Scanning Specifications Scanner type Photoelectric device Effective pixels Document size Scanning resolution Output resolution Flatbed CIS 7020 × - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 407
Color depth Light source Color: 30 bits per pixel internal (10 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 10 bits per pixel external 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external LED - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 408
Support line Speed Resolution Page memory Redial Interface Standard analog telephone lines PBX (Private Branch Exchange) telephone systems Up to 33.6 kbps Monochrome Standard: 203 pixels - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 409
Ink cartridge life Temperature Unopened package: do not use if the date on the package has expired Storage: -4 to 104 °F (-20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at -6.8 °F (-14 °C) Ink thaws and is usable after approximately 12 hours at 77 °F (25 °C) Parent topic: Technical - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 410
Weight (without consumables) Approx. 394.6 lb (179.0 kg) Printer with optional finisher unit, bridge unit, and high-capacity input tray Storage: Height Width Depth 48.5 inches (1231 mm) 85.4 inches (2170 mm) 29.8 inches (757 mm) Printing: Height Width Depth 48.5 inches (1231 mm) 91.5 inches ( - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 411
Power consumption (with LAN and fax connection) Standalone copying: WF-C17590: Approx. 170 W (ISO/IEC24712) WF-C20590/WF-M20590/WF-M20590F: Approx. 180 W (ISO/IEC24712) Ready mode: 77 W Sleep mode: 1.4 W Power off mode: 0.4 W Maximum power consumption: WF-C17590: Approx. 300 W WF-C20590/WF-M20590/ - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 412
IEEE 802.11 b/g/n, depending on purchase location WEP (64/128 bit) WPA2-PSK (AES) WPA-2 Enterprise 2.4 GHz Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b 412 - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 413
Ethernet Standards Communication mode Connector IEEE802.3i (10BASE-T) IEEE802.3u (100BASE-TX) IEEE802.3ab (1000BASE-T); to prevent risk of radio interference, use a Category-5e or higher shielded twisted pair cable IEEE802.3az (Energy Efficient Ethernet); connected device should be IEEE802.3az - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 414
must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 415
and follow these safety instructions. General Product Safety Instructions Ink Cartridge Safety Instructions Wireless Connection Safety Instructions LCD Screen Safety Instructions Telephone Equipment Safety Instructions Parent topic: Notices General Product Safety Instructions • Be sure to follow - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 416
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end. • If you use an extension cord with the - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 417
do not attempt to service or disassemble the product yourself. • Unplug the product and refer servicing to qualified service personnel under the Click here for details. Parent topic: Important Safety Instructions Ink Cartridge Safety Instructions • Keep ink cartridges out of the reach of children - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 418
to avoid causing an accident. Parent topic: Important Safety Instructions LCD Screen Safety Instructions • Use only a dry, soft cloth to clean the into your eyes, flush them immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. • Do not - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 419
remove the broken pieces; contact Epson for support. • Do not subject your product telephone company. Applicable certification jack Universal Service Order Codes ("USOC") for the equipment modular jack that is also compliant. See installation instructions for details. The REN is used to determine - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 420
modifications to maintain uninterrupted service. If you have problems with this product and require technical or customer support, please visit www.epson this information into your fax machine, click the link below for instructions on entering fax header information. According to the FCC's electrical - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 421
equipment connected to AC power sources and that this is a major nationwide problem. This equipment has been tested and found to comply with the limits energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However, - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 422
CAN ICES-3(B)/NMB-3(B) Parent topic: Notices Related tasks Using the Fax Setup Wizard Binding Arbitration and Class Waiver 1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS 1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 423
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson and you agree to act in good faith to resolve the Dispute before commencing arbitration. 1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 424
to this Agreement (including without limitation the purchase, download, installation of the Software or other applicable use of Epson Hardware, products and services) that specifies (i) your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding individual - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 425
Vision is a registered logomark, and Epson ConnectTM, Epson iPrintTM, and Remote PrintTM are trademarks of Seiko Epson Corporation. Epson StoreSM is a service mark of Epson America, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and/or other countries. Apple - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 426
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as - Epson WorkForce Enterprise WF-C17590 | Users Guide - Page 427
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS, IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT OR
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WF-C17590/WF-C20590/WF-M20590/
WF-M20590F User's Guide