Epson WorkForce Enterprise WF-C17590 Users Guide - Page 367
Disconnected, instructions on disabling the Privacy Separator function.
View all Epson WorkForce Enterprise WF-C17590 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 367 highlights
• Make sure you install your product's network software as described in your product documentation, or contact your system administrator. • Print a network status sheet and verify that the network settings are correct. If the network status is Disconnected, check any cable connections and turn your product off and then on again. • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your network does not assign IP addresses using DHCP, set the IP address manually. • Make sure your computer and product are both using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band, give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home Network 5 GHz. See your router documentation or contact your internet service provider for instructions. • Try restarting your router following the instructions in your router documentation. Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router. • Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing. If the link LED is off, try the following: • Make sure the Ethernet cable is securely connected to your product and to your router, access point, switch, or hub. • Try connecting your product to a different port or a different router, access point, switch, or hub. • Try connecting with a different Ethernet cable. 367