11
Solving Problems
....................................................................................................................................
350
Viewing the Help Screen
..................................................................................................................
350
Product Status Messages
................................................................................................................
351
Job Status Error Codes
....................................................................................................................
353
Running a Product Check
................................................................................................................
358
Resetting Control Panel Defaults
.....................................................................................................
360
Solving Setup Problems
...................................................................................................................
361
Product Does Not Turn On or Off
.................................................................................................
362
Noise After Ink Installation
...........................................................................................................
362
Software Installation Problems
....................................................................................................
362
Solving Network Problems
...............................................................................................................
363
Product Cannot Connect to a Wireless Router or Access Point
..................................................
363
Network Software Cannot Find Product on a Network
.................................................................
365
Product Does Not Appear in Mac Printer Window
.......................................................................
366
Cannot Print Over a Network
.......................................................................................................
366
Cannot Scan Over a Network
......................................................................................................
368
Solving Copying Problems
...............................................................................................................
369
Product Cannot Copy
..................................................................................................................
369
Product Makes Noise, But Nothing Copies
..................................................................................
370
Product Makes Noise When It Sits for a While
.............................................................................
370
Originals Do Not Feed From the Automatic Document Feeder
....................................................
370
Solving Copy Quality Problems
........................................................................................................
371
Copies Have Incorrect or Faint Colors
.........................................................................................
371
Position, Size, or Margins of Copies are Incorrect
.......................................................................
371
Solving Paper Problems
...................................................................................................................
372
Paper Feeding Problems
.............................................................................................................
372
Paper Jam Problems
...................................................................................................................
373
Paper Ejection Problems
.............................................................................................................
373
Solving Problems Printing from a Computer
.....................................................................................
373
Nothing Prints
..............................................................................................................................
374
Product Icon Does Not Appear in Windows Taskbar
...................................................................
374
Printing is Slow
............................................................................................................................
375
Solving PostScript Printing Problems
...............................................................................................
377