Epson WorkForce Enterprise WF-C17590 Users Guide - Page 356
Email Server, Server Settings
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Code 311 321 411 421 312 412 313 413 314 315 327 322 323 331 324 325 326 328 329 Condition/solution A DNS error has occurred. From the Home screen, select Settings > General Settings > Network Settings > Advanced > TCP/IP and check the DNS settings for the server, computer, or access point. An authentication error has occurred. From the Home screen, select Settings > General Settings > Network Settings > Advanced > Email Server > Server Settings and check the server settings. A communication error has occurred. From the Home screen, select Settings > General Settings > Network Settings > Advanced > Email Server > Server Settings and check the server settings. The data size exceeds the maximum size for the attached files. From the Home screen, select Scan > Email > Scan Settings and scroll down to select Attached File Max Size. Increase the setting or lower the file size of the scanned image. The memory is full. Wait for current jobs to finish and try again. An authentication error occurred while scanning. From the Home screen, select Scan > Network Folder/FTP > Keyboard > Location and check the settings. A communication error has occurred while scanning. From the Home screen, select Scan > Network Folder/FTP > Keyboard > Location and check the settings. You can also print a network status sheet to check the network connection. A file with the same name already exists in the specified folder for scanning. Delete the duplicate file or change the file name prefix. From the Home screen, select Scan > Network Folder/FTP > Scan Settings > File Settings. There is not enough storage space available in the specified folder. Increase the storage space in the specified folder, delete unnecessary files, or lower the file size of the scanned image. The destination for scanning was wrong or the destination does not exist. From the Home screen, select Scan > Network Folder/FTP > Keyboard > Location and check the settings. The scanned image size exceeds the maximum limit for the Network Folder/FTP scan option. Lower the scanning resolution or increase the compression ratio. 356