Epson WorkForce Enterprise WF-C17590 Users Guide - Page 372

• When placing originals on the scanner glass, make sure the original is placed correctly for scanning. Align the corner of the original with the corner indicated by the symbol on the scanner glass. If necessary, move the original away from the edges of the scanner glass slightly. • Clean the scanner glass and ADF. • Make sure the paper is loaded in the correct direction. • Select the appropriate original size copy setting on the LCD screen. Parent topic: Solving Copy Quality Problems Related tasks Placing Originals in the Automatic Document Feeder Cleaning the Automatic Document Feeder Solving Paper Problems Check these sections if you have problems using paper with your product. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette. • If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it. • Do not load more than the recommended number of sheets. • Make sure your paper meets the specifications for your product. • If paper jams when you print on both sides of the paper, try loading fewer sheets. • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick. • Load paper in the cassette printable side down. • Follow any special loading instructions that came with the paper. 372