Epson WorkForce Enterprise WF-C17590 Administrators Guide - Page 41

LDAP Connection Report Messages, Configuring Protocols in Web Config - review

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LDAP Connection Report Messages You can review the connection report messages to diagnose LDAP connection problems in Web Config. Message Connection test was successful. Connection test failed. Check the settings. Connection test failed. Check the date and time on your printer or server. Authentication failed. Check the settings. Cannot access the printer until processing is complete. Description Connection to the server is successful One of the following occurred: • The LDAP server address or port number is incorrect • A timeout occurred • You selected Do Not Use as the Use LDAP Server setting • If you selected Kerberos Authentication as the Authentication Method setting, the Kerberos server settings are incorrect Connection failed because the time settings for the product and the LDAP server do not match Authentication failed because the User Name and Password settings are incorrect or, if you selected Kerberos Authentication as the Authentication Method setting, the time and date are not configured correctly The product is busy Parent topic: Using an LDAP Server Configuring Protocols in Web Config You can enable or disable protocols using Web Config. 1. Access Web Config and select the Network Security tab. 2. Select or deselect the checkbox next to the service name to enable or disable a protocol. 3. Configure any other available protocol settings. 4. Click Next. 5. Click OK. After the protocols restart, the changes are applied. 41

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41
LDAP Connection Report Messages
You can review the connection report messages to diagnose LDAP connection problems in Web Config.
Message
Description
Connection test was successful.
Connection to the server is successful
Connection test failed. Check the
settings.
One of the following occurred:
• The LDAP server address or port number is incorrect
• A timeout occurred
• You selected
Do Not Use
as the
Use LDAP Server
setting
• If you selected
Kerberos Authentication
as the
Authentication Method
setting, the Kerberos server
settings are incorrect
Connection test failed. Check the
date and time on your printer or
server.
Connection failed because the time settings for the product
and the LDAP server do not match
Authentication failed. Check the
settings.
Authentication failed because the User Name and Password
settings are incorrect or, if you selected
Kerberos
Authentication
as the
Authentication Method
setting, the
time and date are not configured correctly
Cannot access the printer until
processing is complete.
The product is busy
Parent topic:
Using an LDAP Server
Configuring Protocols in Web Config
You can enable or disable protocols using Web Config.
1.
Access Web Config and select the
Network Security
tab.
2.
Select or deselect the checkbox next to the service name to enable or disable a protocol.
3.
Configure any other available protocol settings.
4.
Click
Next
.
5.
Click
OK
.
After the protocols restart, the changes are applied.