Epson WorkForce Enterprise WF-C17590 Administrators Guide - Page 62

Pre-Shared Key was Forgotten, Cannot Communicate with the Product Using IPsec Communication

Page 62 highlights

Pre-Shared Key was Forgotten Cannot Communicate with the Product Using IPsec Communication Communication was Working, but Stopped Cannot Create the Secure IPP Printing Port Cannot Connect After Configuring IPsec/IP Filtering Cannot Access the Product After Configuring IEEE 802.1X Parent topic: Solving Problems Pre-Shared Key was Forgotten If you forget a pre-shared key, change the key using Web Config for the default or group policy. Parent topic: Solving Network Security Problems Cannot Communicate with the Product Using IPsec Communication Make sure your computer is using one of these supported algorithms for communicating with the product: Security method IKE encryption algorithm IKE authentication algorithm IKE key exchange algorithm ESP encryption algorithm ESP authentication algorithm AH authentication algorithm Supported algorithms AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128*, AESGCM-192*, AES-GCM-256*, 3DES SHA-1, SHA-256, SHA-384, SHA-512, MD5 DH Group1, DH Group2, DH Group5, DH Group14, DH Group15, DH Group16, DH Group17, DH Group18, DH Group19, DH Group20, DH Group21, DH Group22, DH Group23, DH Group24, DH Group25, DH Group26, DH Group27*, DH Group28*, DH Group29*, DH Group30* AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128, AESGCM-192, AES-GCM-256, 3DES SHA-1, SHA-256, SHA-384, SHA-512, MD5 * Available for IKEv2 only Parent topic: Solving Network Security Problems 62

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62
Pre-Shared Key was Forgotten
Cannot Communicate with the Product Using IPsec Communication
Communication was Working, but Stopped
Cannot Create the Secure IPP Printing Port
Cannot Connect After Configuring IPsec/IP Filtering
Cannot Access the Product After Configuring IEEE 802.1X
Parent topic:
Solving Problems
Pre-Shared Key was Forgotten
If you forget a pre-shared key, change the key using Web Config for the default or group policy.
Parent topic:
Solving Network Security Problems
Cannot Communicate with the Product Using IPsec Communication
Make sure your computer is using one of these supported algorithms for communicating with the
product:
Security method
Supported algorithms
IKE encryption algorithm
AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128*, AES-
GCM-192*, AES-GCM-256*, 3DES
IKE authentication
algorithm
SHA-1, SHA-256, SHA-384, SHA-512, MD5
IKE key exchange
algorithm
DH Group1, DH Group2, DH Group5, DH Group14, DH Group15, DH
Group16, DH Group17, DH Group18, DH Group19, DH Group20, DH
Group21, DH Group22, DH Group23, DH Group24, DH Group25, DH
Group26, DH Group27*, DH Group28*, DH Group29*, DH Group30*
ESP encryption algorithm
AES-CBC-128, AES-CBC-192, AES-CBC-256, AES-GCM-128, AES-
GCM-192, AES-GCM-256, 3DES
ESP authentication
algorithm
SHA-1, SHA-256, SHA-384, SHA-512, MD5
AH authentication
algorithm
* Available for IKEv2 only
Parent topic:
Solving Network Security Problems