Epson WorkForce Enterprise WF-C17590 Administrators Guide - Page 64

Digital Certificate Warning Messages, Parent topic, Message, Solution, Import

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Deleted a CA-signed Certificate Parent topic: Solving Problems Digital Certificate Warning Messages If you see a warning message when using a digital certificate, check for solutions in this table. Message Solution Enter a Server Certificate. Select a certificate file and click Import. CA Certificate 1 is not entered. Import CA certificate 1 before importing additional certificates. Invalid value below. Remove any unsupported characters in the file path and password. Invalid date and time. Set the date and time on the product using Web Config, EpsonNet Config, or the product control panel. Invalid password Enter the password that matches the password set for the CA certificate. Invalid file Try the following: • Import only certificate files in X509 format sent by a trusted certificate authority. • Make sure the file size is 5KB or less and is not corrupted or fabricated. • Make sure the chain in the certificate is valid; check the certificate authority's website. Cannot use the Server Certificates that include more than three CA certificates. Import certificate files in PKCS#12 format that contains one or two CA certificates, or convert each certificate to PRM format and import them again. The certificate has expired. Check if the certificate Make sure the product time and date are set is valid, or check the date and time on your printer. correctly and, if the certificate is out of date, obtain and import a new certificate. 64

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64
Deleted a CA-signed Certificate
Parent topic:
Solving Problems
Digital Certificate Warning Messages
If you see a warning message when using a digital certificate, check for solutions in this table.
Message
Solution
Enter a Server Certificate.
Select a certificate file and click
Import
.
CA Certificate 1 is not entered.
Import CA certificate 1 before importing additional
certificates.
Invalid value below.
Remove any unsupported characters in the file
path and password.
Invalid date and time.
Set the date and time on the product using Web
Config, EpsonNet Config, or the product control
panel.
Invalid password
Enter the password that matches the password set
for the CA certificate.
Invalid file
Try the following:
• Import only certificate files in X509 format sent
by a trusted certificate authority.
• Make sure the file size is 5KB or less and is not
corrupted or fabricated.
• Make sure the chain in the certificate is valid;
check the certificate authority's website.
Cannot use the Server Certificates that include
more than three CA certificates.
Import certificate files in PKCS#12 format that
contains one or two CA certificates, or convert
each certificate to PRM format and import them
again.
The certificate has expired. Check if the certificate
is valid, or check the date and time on your printer.
Make sure the product time and date are set
correctly and, if the certificate is out of date, obtain
and import a new certificate.