Epson WorkForce Pro WF-C4810 Users Guide - Page 352
Sent Fax is Received in an Incorrect Size, Direct Send, Parent topic, Original Size Auto
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• Contact the fax sender and ask them to send the fax in a higher resolution. • Try reprinting the received fax. If the sent fax quality is poor, try these solutions: • Clean the scanner glass. • Clean the ADF. • Try changing the resolution or density setting on the control panel. • Do not press on the document cover or the original with too much force. • Try changing the original type setting on the control panel. • If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature. Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution. • Try enabling the error correction mode (ECM) setting. • If the back of the original appears in your sent fax, place a piece of black paper on the back of the original and fax it again. Parent topic: Solving Faxing Problems Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you notice size problems in a copied, scanned, or faxed image, turn off the Original Size Auto Detection (Glass) setting in the Settings > General Settings > Basic Settings menu. Make sure the product is out of direct sunlight. • If you are sending a fax using the scanner glass, make sure your original is placed correctly and that the correct paper size is selected on the control panel. • Clean the scanner glass and document cover. Parent topic: Solving Faxing Problems Related tasks Cleaning Your Product Related topics Placing Originals on the Product 352