Gateway M-7315u 8513017 - Gateway Notebook Reference Guide with eRecovery R2 - Page 100

To recover your system, If reinstalling software or drivers does not help, then

Page 100 highlights

CHAPTER 7: Maintaining Your Notebook To recover your system: 1 Create recovery discs as soon as you can. You can use these discs later for recovering your system from significant hardware and software problems. For instructions, see "Creating recovery discs" on page 93. 2 Perform minor fixes. If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers. To recover software and drivers that were pre-installed at the factory, see "Recovering pre-installed software and drivers" on page 95. For instructions on reinstalling software and drivers that were not pre-installed, see that product's documentation or technical support Web site. 3 Revert to a previous system condition. If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly. For instructions, see "Returning to a previous system condition" on page 96. 4 Reset your system to its factory condition. If nothing else has solved the problem and you want to reset your system to factory condition, see "Returning your system to its factory condition" on page 97. 92

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CHAPTER 7: Maintaining Your Notebook
92
To recover your system:
1
Create recovery discs as soon as you can.
You can use these discs later for recovering your system
from significant hardware and software problems. For
instructions, see
“Creating recovery discs” on page 93
.
2
Perform minor fixes.
If only one or two items of software or hardware have
stopped working correctly, the problem may be solved
by reinstalling the software or the device drivers. To
recover software and drivers that were pre-installed at
the factory, see
“Recovering pre-installed software and
drivers” on page 95
. For instructions on reinstalling
software and drivers that were not pre-installed, see
that product’s documentation or technical support Web
site.
3
Revert to a previous system condition.
If reinstalling software or drivers does not help, then the
problem may be solved by returning your system to a
previous state when everything was working correctly.
For instructions, see
“Returning to a previous system
condition” on page 96
.
4
Reset your system to its factory condition.
If nothing else has solved the problem and you want to
reset your system to factory condition, see
“Returning
your system to its factory condition” on page 97
.