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Gateway M-7315u 8513017 - Gateway Notebook Reference Guide with eRecovery R2 - Page 121

Troubleshooting, Audio, Battery, CD drives, Diskette drive (external - reviews

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www.gateway.com • If the notebook will not turn on, try turning it on with the notebook plugged in and the battery removed, then try turning the notebook on with the notebook unplugged and the battery installed. • If a peripheral device (such as a keyboard or mouse) does not work, make sure that all connections are secure. • Make sure that your hard drive is not full. • If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. • If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction. • If an error occurs in a program, see the program's printed documentation or the online help. Troubleshooting Troubleshooting topics are listed in alphabetical order. Audio Audio troubleshooting is covered under "Sound" on page 135. Battery Battery troubleshooting is covered under "Power" on page 133. CD drives CD drive troubleshooting is covered under "DVD drives" on page 115. Diskette drive (external) The diskette drive is not recognized • Shut down and restart your notebook. • Disconnect the USB cable, then reconnect it. 113

Section	Page
Contents	3
About This Reference	9
About this guide	10
Accessing your online User Guide	10
Gateway contact information	10
Contacting Gateway Customer Care	10
Gateway model and serial number	10
Microsoft Certificate of Authenticity	11
For more information	11
Checking Out Your Notebook	13
Front	14
Left	15
Right	17
Back	18
Bottom	19
Keyboard area	20
Keyboard area for select models	20
Keyboard area for select models	21
LCD panel	23
Setting Up and Getting Started	25
Working safely and comfortably	26
Reducing eye strain	26
Setting up your computer desk and chair	27
Sitting at your notebook	27
Avoiding discomfort and injury from repetitive strain	27
Connecting the AC adapter	28
Protecting from power source problems	29
Connecting to a broadband modem or network	30
Connecting the optional dial-up modem	31
Starting your notebook	32
Waking up your notebook	33
Turning off your notebook	33
Restarting (rebooting) your notebook	34
Using the status indicators	35
Using the keyboard	37
Key types	38
System key combinations	39
Using the optional fingerprint reader	42
Running the TouchStrip Tutorial	42
Enrolling your fingerprints	43
Using the Fingerprint Control Center	45
Using the password bank	46
Using the fingerprint reader features	47
Using the EZ Pad touchpad	48
Using the optional multimedia panel	51
Multimedia panel for select models	51
Multimedia panel for select models	52
Using the optional webcam	53
Adjusting the brightness	56
Adjusting the volume	57
Turning your wireless radio on or off	59
IEEE 802.11 wireless network radio	59
Disabling the wireless IEEE 802.11 radio	60
Bluetooth radio	61
Disabling the Bluetooth radio	62
Using Drives and Accessories	63
Using the DVD drive	64
Identifying drive types	64
Using a DVD drive	65
Using a tray-load DVD drive	65
Using a slot-load DVD drive	66
Using the memory card reader	67
Memory card types	67
Inserting a memory card	68
Using a memory card	68
Removing a memory card	68
Adding and removing an Express Card	69
Installing a printer or other peripheral device	70
Connecting a USB device	70
Viewing the display on a projector, monitor, or television	71
Adjusting the display properties	73
Using the projector or monitor for a presentation	74
Managing Power	77
Monitoring the battery charge	78
Recharging the battery	78
Changing batteries	79
Recalibrating the battery	80
Extending battery life	81
Maximizing battery performance	81
Conserving battery power	81
Using alternate power sources	82
Changing power modes	83
Using power saving modes	83
Changing notebook power settings	84
Changing the power plan	84
Changing advanced settings	86
Traveling with Your Notebook	89
Packing your notebook	90
Traveling by air	90
Dial-up modem	90
Radio frequency wireless connections	91
Files	91
Security	92
Power	93
Additional tips	93
Maintaining Your Notebook	95
Caring for your notebook	96
Cleaning your notebook	96
Cleaning the exterior	97
Cleaning the keyboard	97
Cleaning the notebook screen	97
Maintaining the battery	98
Storing batteries	98
Cleaning CDs or DVDs	99
Recovering your system	99
Creating recovery discs	101
Recovering pre-installed software and drivers	103
Returning to a previous system condition	104
Returning your system to its factory condition	105
Recovering from within Windows Vista	106
Recovering from the hard drive during startup	107
Recovering from your recovery discs	107
Upgrading Your Notebook	109
Preventing static electricity discharge	110
Adding or replacing memory modules	111
Replacing the hard drive kit	115
Troubleshooting	119
Safety guidelines	120
First steps	120
Troubleshooting	121
Audio	121
Battery	121
CD drives	121
Diskette drive (external)	121
Display	122
DVD drives	123
Ethernet	125
Express Cards	125
File management	125
Fingerprint reader	126
Hard drive	126
Internet	127
Keyboard	128
Media Center	129
Memory	132
Memory card reader	133
Modem (cable or DSL)	133
Modem (dial-up)	133
Mouse	136
Networks (wired)	137
Networks (wireless)	139
Passwords	141
Power	141
Printer	142
Sound	143
Status indicators	143
Touchpad	144
Video	144
Telephone support	144
Before calling Gateway Customer Care	144
Legal Information	147
Important safety information	148
Setting up your system	148
Care during use	148
Replacement parts and accessories	149
Regulatory compliance statements	149
Wireless guidance	149
United States of America	150
Federal Communications Commission (FCC) Intentional emitter per FCC Part 15	150
Unintentional emitter per FCC Part 15	151
FCC declaration of conformity	151
California Proposition 65 Warning	152
Mercury Warning	152
Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA modems)	152
Canada	153
Industry Canada (IC) Intentional emitter per RSS 210	153
Unintentional emitter per ICES-003	153
Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem)	153
Japan	154
Japanese Modem Notice	154
Laser safety statement	154
Environmental information	155
Notices	156
All Rights Reserved	156
Trademark Acknowledgments	156
Macrovision statement	156
A	157
B	157
C	157
D	159
E	159
F	160
G	160
H	160
I	160
J	160
K	161
L	161
M	161
N	162
O	162
P	162
R	163
S	163
T	164
U	165
V	165
W	166