HTC Arrive User Manual
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- HTC Arrive | User Manual - Page 1
©2011 Sprint. SPRINT and the logo are trademarks of Sprint. Other marks are the property of their respective owners. 4/19/11 User Guide www.sprint.com - HTC Arrive | User Manual - Page 2
Your Device 8 2A. Device Basics 9 Your Device 10 Turning Your Device On and Off 12 Getting Around Your Device 13 Start Screen 15 Accessing Apps and Settings 16 Hubs 16 Sleep Mode 16 What Do the Icons on My Device Mean? . . . . . 17 Battery and Charger 19 Displaying Your Phone Number 21 - HTC Arrive | User Manual - Page 3
Turning Bluetooth On and Off 76 Connecting a Bluetooth Headset or Car Kit . . . 77 Reconnecting a Headset or Car Kit 78 Disconnecting From a Bluetooth Device 78 Section 3: Sprint Service 79 3A. Sprint Service: The Basics 80 Voicemail 80 Text Messaging (SMS) and Multimedia Messaging (MMS 82 - HTC Arrive | User Manual - Page 4
Connecting Using Wi-Fi 90 Getting Started With Data Services 91 Using Internet Explorer Mobile 92 Using Bing Search 97 Email 98 Downloading Applications and Games From Windows Phone Marketplace . 103 HTC Hub 105 Stocks 107 Weather 109 Sprint Record 143 User Guide Proprietary Notices 144 - HTC Arrive | User Manual - Page 5
4B. Manufacturer's Warranty 145 Manufacturer's Warranty 146 Privacy Restrictions 148 Weather Disclaimer 148 Warranty Disclaimer 148 Limitation of Damages 149 Index 150 - HTC Arrive | User Manual - Page 6
2: Your Device ࡗ Section 3: Sprint Service ࡗ Section 4: Safety and Warranty Information Note: Because of updates in phone software, this printed guide may not be the most current version for your phone. Visit www.sprint.com and sign on to My Sprint to access the most recent version of the user guide - HTC Arrive | User Manual - Page 7
Section 1 Getting Started - HTC Arrive | User Manual - Page 8
the Battery 1. Remove the back cover. Ⅲ With your device turned off, hold your device securely with the front facing down. Ⅲ Slide the back of the device to the right. Ⅲ With your thumb or finger, lift up the back cover from the small notch at the side of the device. 2 1A. Setting Up Service - HTC Arrive | User Manual - Page 9
Setting Up Service 2. Insert the battery. Ⅲ Remove the battery from its packaging and insert it into the opening at the back of the device, exposed copper contacts first. 3. Replace the back cover. Ⅲ Secure the right side of the back cover first by aligning the tabs on the back cover with the - HTC Arrive | User Manual - Page 10
and you'll be up and running with your device in no time. Ⅲ If your device is activated, you will see a "Success!" message. Tap next and follow the instructions to set up your device. ● Tap get started to begin, tap accept to agree to the Windows Phone Terms of Use, and then follow the prompts to - HTC Arrive | User Manual - Page 11
.com/activate and complete the onscreen instructions to activate your device. When you have finished, make a phone call to confirm your activation. If your device is still not activated or you do not have access to the Internet, contact Sprint Customer Service at 1-888-211-4727 for assistance. Tip - HTC Arrive | User Manual - Page 12
. Sprint Account Passwords As a Sprint customer, you enjoy unlimited access to your personal account information, your voicemail account, and your data services account. To ensure that no one else has access to your information, you will need to create passwords to protect your privacy. Account User - HTC Arrive | User Manual - Page 13
per call, and the operator can automatically connect your call at no additional charge. There is a per-call charge to use Sprint 411, and you will be billed for airtime. ᮣ Tap and then tap Call. Sprint Operator Services Sprint Operator Services provides assistance when you place collect calls - HTC Arrive | User Manual - Page 14
Section 2 Your Device - HTC Arrive | User Manual - Page 15
(page 12) ࡗ Getting Around Your Device (page 13) ࡗ Start Screen (page 15) ࡗ Accessing Apps and Settings (page 16) ࡗ Hubs (page 16) ࡗ Sleep Mode (page 16) ࡗ What Do the Icons on My Device Mean? (page 17) ࡗ Battery and Charger (page 19) ࡗ Displaying Your Phone Number (page 21) ࡗ Making and Answering - HTC Arrive | User Manual - Page 16
out from the left side of the device. 3. BACK ( ) takes you back one screen from where you are. Your device remembers all the apps and websites you've visited since the last time your screen was locked. Tip: Back works differently when you're in Internet Explorer Mobile. If you're browsing the Web - HTC Arrive | User Manual - Page 17
sensor does not affect the device's 3G, 4G, or Wi-Fi connection. 10. Charger/Accessory Jack allows you to connect the device charger or the USB cable (included). CAUTION! Inserting an accessory into the incorrect jack may damage the device. 11. Volume Button allows you to adjust the ringer - HTC Arrive | User Manual - Page 18
a photo or video. 15. 3.5 mm Headset Jack allows you to plug in the included stereo headset or an optional headset for convenient, hands-free conversations. CAUTION! Inserting an accessory into the incorrect jack may damage the device. 16. Power Button lets you turn the device or screen on or off - HTC Arrive | User Manual - Page 19
onscreen items such as tiles, apps, or settings, or press onscreen buttons, tap them with your finger. Buttons There are only three buttons to worry about when navigating your device. ⅷ Press Start ( ) to display the Start screen from any other screen. ⅷ Press Back ( ) to return to the previous - HTC Arrive | User Manual - Page 20
direction, such as when flicking through contacts or message list. Pinch "Pinch" the screen using your thumb and forefinger to zoom screens, you can automatically change the screen orientation from portrait to landscape by turning the device sideways. When entering text, you can turn the device - HTC Arrive | User Manual - Page 21
Device Basics Start Screen Up front on the Start screen, you get to see at-a-glance Windows Phone live tiles that continuously update and show what's most personal to you. You'll see things like your photo album, Xbox LIVE, how many new messages and emails you have, - HTC Arrive | User Manual - Page 22
you see all your contacts, but you can also check status updates from your Facebook friends. Check out the other cool Hubs on your device such as Office, Pictures, Music + Videos, and more. Sleep Mode Sleep mode saves battery power by putting your device into a low power state while the display - HTC Arrive | User Manual - Page 23
your device by checking the icons in its status bar. Simply tap the top of the screen to show the status icons. The status icons disappear after a few seconds. Here are some of the icons you might see and what they mean: Status Bar Signal strength Battery is charging Battery is full Battery state - HTC Arrive | User Manual - Page 24
settings 3G data service 1xRTT data service Wi-Fi enabled but not connected to a Wi-Fi network Connected to a Wi-Fi network Connected to a Connecting to a Wireless Network" on page 90. Notification LED The Notification LED located at the right end of the earpiece provides information on the device - HTC Arrive | User Manual - Page 25
at www.sprint.com. About the Battery Your device uses a rechargable battery. How long the battery lasts before it needs recharging depends on how you use your device, including the device features and accessories you use. For example, always leaving your Bluetooth connection on, long phone calls - HTC Arrive | User Manual - Page 26
or leaking Li-Ion battery as you can be burned. Charging the Battery Keeping track of your battery's charge is important. If your battery level becomes too low, your device automatically turns off, and you will lose any information you were just working on. Always use a Sprint-approved or HTC - HTC Arrive | User Manual - Page 27
Notification LED. If the device is on and not in sleep mode, you will also see the charging battery icon ( ). Once fully charged, you will see a solid green Notification LED and a full battery icon ( ) in the status bar. Displaying Your Phone Number ᮣ Tap Phone on the Start screen, tap , and then - HTC Arrive | User Manual - Page 28
call to the sender, tap the number next to "Call back at" and then tap call. Calling a Number in an Email Message 1. Press , tap Email, and then tap a message to view it. 2. Tap a phone number in the message and then tap call number. Available phone numbers will be underlined. 22 2A. Device Basics - HTC Arrive | User Manual - Page 29
a contact, the incoming call screen appears and displays the caller ID icon, name, and phone number of the calling party. When you receive a phone call from someone who is not stored in People, only the default caller ID icon and phone number appear on the incoming call screen. Note: If your device - HTC Arrive | User Manual - Page 30
if your account is restricted. To call the 911 emergency number when the device's screen is locked with a screen lock: 1. On the enter your password screen, tap emergency call. 2. Tap , and then tap call. To call the 911 emergency number normally or when your account is restricted: 1. If the - HTC Arrive | User Manual - Page 31
bar at the top of the screen. 3. To end the current call and return to the other call, tap end call. Turning the Speakerphone On or Off During a Call 1. Tap . 2. Tap speaker. Tap speaker again to turn off the speakerphone. WARNING: Make sure you don't have the device against your ear when you have - HTC Arrive | User Manual - Page 32
on page 49. To save a phone number: 1. Press and tap application. to open the Phone 2. Tap to display the dialpad and then enter the phone number by tapping the keys on the keypad. 3. Tap save. (This button appears after tapping one digit.) 4. Tap search or new contact. Tap . 5. Tap name and - HTC Arrive | User Manual - Page 33
angle is non-adjustable. Do not try to adjust the screen past its maximum angle. Doing so will damage the device. Entering Text You can do the following with the hardware keyboard: ⅷ To type numbers and lowercase letters, press the keys using your thumbs or fingers. ⅷ Press the following keys to - HTC Arrive | User Manual - Page 34
allows you to enter symbols and numbers using the onscreen keyboard. Ⅲ Press ( ) to insert a hard return when typing. Ⅲ Press the arrow keys ( , , , or ) for directional movement. Ⅲ To delete the previous character, press ( ). Press and hold to continue deleting. Ⅲ Press ( ) and then tap an icon - HTC Arrive | User Manual - Page 35
keyboard, tap to show more symbols. Alphabet key. Tap to switch to the alphabetic keyboard. Language key. Tap to switch to a different language keyboard. Available keyboard languages depend on the phone version you have. This key may not be show on devices with only one keyboard language. Enter - HTC Arrive | User Manual - Page 36
selecting a suggestion, reset text suggestions, and more. 1. Press and tap . 2. Tap Settings > keyboard. 3. Select or clear any of the check boxes you want to change. Tip: To remove all the words you've added to your suggestion list, flick up and tap reset text suggestions. 30 2A. Device Basics - HTC Arrive | User Manual - Page 37
34) ࡗ Location Settings (page 35) ࡗ Airplane Mode (page 35) ࡗ TTY Use With Sprint Service (page 36) ࡗ Security Settings (page 37) ࡗ Email and Account Settings (page 40) ࡗ Date & Time Settings (page 43) ࡗ Power-Saving Tips (page 44) Personalization Settings Changing Your Theme Feeling a little blue - HTC Arrive | User Manual - Page 38
tones that you can set as the default ring tone of your device. 1. Press and tap . 2. Tap Settings > ringtones & sounds. 3. Tap the Ringtone box. 4. Listen to a ringtone by tapping the play icon beside its name. 5. Tap the name of the ringtone that you want to use. Notification Sound You can choose - HTC Arrive | User Manual - Page 39
deactivate Silence All: ᮣ Press the volume button up repeatedly to select a volume level. Controlling Keypress Sound You can set the device to play a sound when you are using the phone keypad or tapping the screen. 1. Press and tap . 2. Tap Settings > ringtones & sounds. 3. Tap the Play a sound for - HTC Arrive | User Manual - Page 40
turn it off. 4. Select the Level to use. Changing the Screen Orientation By default, the screen orientation automatically changes when the device is rotated. Note: Not all application screens support automatic rotation. The screen orientation automatically changes to landscape mode when you turn the - HTC Arrive | User Manual - Page 41
connection with location-based services. The Location feature allows the network to detect your position. Turning Location off will hide your location from everyone except 911. Note: With Location activated on the device, the network to detect your position using GPS technology, making some Sprint - HTC Arrive | User Manual - Page 42
to ensure that it is compatible with digital cell phones. Your HTC Arrive and TTY device will connect via a special cable that plugs into your device's headset jack. If this cable was not provided with your TTY device, contact your TTY device manufacturer to purchase the connector cable. To turn - HTC Arrive | User Manual - Page 43
Sign in to your Windows Live account, or create one if you do not yet have one associated with your device. Important: In order to find and control your device from your computer's Web browser, your device must be connected to the Internet through a Wi-Fi or data connection. Settings 2B. Settings - HTC Arrive | User Manual - Page 44
. Your device will automatically check and notify you if an update is available. You can download and install the update to your device using the Zune software. Depending on the type of update, the update may erase all your personal data and customized settings, and it could also remove any programs - HTC Arrive | User Manual - Page 45
instructions on how to do the factory reset, and then release the volume button. 3. Follow the insructions on the screen to reset your device. Security Features for Data Services Enabling and Disabling Data Services You can disable data services without turning off your device; however, you will - HTC Arrive | User Manual - Page 46
Do With Your Windows Live Account Using Windows Live on your device lets you access the things you care about anywhere you are and on any computer or your device. When you sign in to your device with a Windows Live ID, your pictures, contacts, OneNote notes, calendar, and email will be synchronized - HTC Arrive | User Manual - Page 47
in to your device cannot be deleted without performing a factory reset. Features of Windows Live Here's an overview of the things you can do when you connect with Windows Live. ⅷ Share pictures on SkyDrive You can share your pictures by posting them on Windows Live, by manually selecting the photos - HTC Arrive | User Manual - Page 48
, meetings, tasks, dates, or plans to your Windows Live calendar and then you can see them from your device and any computer that can access the Web. ⅷ Back up your contacts When you add a new contact to your device, you can also add it to your Windows Live account. Your Google Account and Exchange - HTC Arrive | User Manual - Page 49
contacts, or calendar) that you want to synchronize or remove from your device. 7. Tap to apply your selected settings. To stop synchronization: ᮣ When the device device automatically uses the network-provided date, time zone, and time. However, you can set the date, time zone, and time manually - HTC Arrive | User Manual - Page 50
the Brightness" on page 34. Managing Your Device's Wireless Functions To save battery life, you can disable the data connection, Bluetooth, Location services, and Wi-Fi functions of the device when not in use. To disable the data connection: 1. Press and tap . 2. Tap Settings > cellular. 3. Tap - HTC Arrive | User Manual - Page 51
to send and receive email, you can set your email account to download email more or less frequently as desired. The more frequently your device checks for new messages, the more quickly the battery will run down. To learn how to change the synchronization schedule, see "Your Google Account and - HTC Arrive | User Manual - Page 52
tap application. to open the Phone 2. Tap a name or number in the list to go to a screen where you can choose to call the number, view the contact information (if the number is stored in your contacts list), save the contact information (if the number is not stored in your contacts list), or send - HTC Arrive | User Manual - Page 53
the new entry. - or - Tap an existing contact name, tap and then tap to save the new number. After you have saved the number, your device displays the new People entry. (See "Displaying an Entry in People" on page 52.) Note: You cannot save phone numbers already in People or from calls identified as - HTC Arrive | User Manual - Page 54
To erase a History entry: 1. Press and tap application. to open the Phone 2. Press and hold the received call and then tap delete item on the options menu. To erase all History entries: 1. Press and tap application. to open the Phone 2. Press and then tap delete all. 3. Tap delete to confirm - HTC Arrive | User Manual - Page 55
New People Entry (page 50) ࡗ Saving a Phone Number (page 50) ࡗ Viewing Contact Information (page 51) ࡗ Merging Entries in Contacts and Their Feeds If you set up your device to synchronize with any of your Windows Live, Gmail, Facebook, and Exchane ActiveSync accounts, you will see all your contacts - HTC Arrive | User Manual - Page 56
accounts, swipe to the left to see updates from your friends. Adding a New People Entry 1. On the Start screen, tap People. 2. In all of the People Hub, tap . 3. Select the Account, for example, Windows Live. This determines which account the contact will sync with. 4. Enter information by tapping - HTC Arrive | User Manual - Page 57
, or send an email to the contact from the profile screen. Slide your finger left to see what's new with that contact. You'll only see updates when you are signed in to your Windows Live and/or Facebook accounts and the person is also your friend in Windows Live and/or Facebook. Merging Entries - HTC Arrive | User Manual - Page 58
you have the same contacts stored in your phone and online accounts such as Windows Live and Facebook, your phone will try to link them as one automatically. If it doesn't, you can manually link them so that you won't have duplicated entries in your contacts list. 1. On the Start screen, tap People - HTC Arrive | User Manual - Page 59
Contacts Adding a Number or an Email Address to an Entry in People 1. Display an entry in People. (See "Displaying an Entry in People" for details.) 2. Scroll down the screen and tap . 3. Tap next to phone or email and enter the new number 2. Scroll down the screen and tap ringtone. 3. Select a ring - HTC Arrive | User Manual - Page 60
Tap a photo or an album, or tap to use your device's camera to take a new picture. Ⅲ If you selected an in People Finding Contacts by Name 1. On the Start screen, tap People. 2. Scroll through all the entries. - or - At the top of the People all screen, press (or press the button), enter the first - HTC Arrive | User Manual - Page 61
account, your Me tile is automatically created on the Start screen. Tap your Me tile on the Start screen (or in all of the People Hub) and check status updates you have posted, comments you have received, and pictures that you have uploaded to your Windows Live or Facebook accounts. 2D. Contacts 55 - HTC Arrive | User Manual - Page 62
. Adding an Appointment to the Calendar You can create appointments that appear on your phone only, or appointments that sync with your online account calendars such as in Windows Live or Exchange Server. 1. On the Start screen, tap Calendar. 2. In day or agenda view, tap . 3. If you have more than - HTC Arrive | User Manual - Page 63
The Calendar tile on the Start screen will show your upcoming appointment. Editing an Appointment 1. On the Start screen, tap Calendar. 2. In the changes. Appointment Reminders When your device is turned on and you have an appointment scheduled, your device alerts you and displays the appointment - HTC Arrive | User Manual - Page 64
switch to Month view, tap . When in Month view: ⅷ Tap a day to view the appointments of that day. ⅷ Slide your finger up or down the screen to view earlier or later months. Tip: To change from month to day or agenda view, press . Change the color by tapping the color box - HTC Arrive | User Manual - Page 65
& Tools Viewing the Details of an Appointment 1. On the Start screen, tap Calendar. 2. In day or agenda view, tap the to show or hide on your device's Calendar, and which ones to keep synchronized. If you choose to display multiple calendars, a different color will be assigned to each one. 2E - HTC Arrive | User Manual - Page 66
Device You can choose which calendars to keep synchronized on your device or which ones to stop synchronizing. Stop Synchronizing a Calendar 1. On the Start screen . 3. Enter numbers or formulas using the onscreen keys. Note: To switch to a scientific calculator, turn your device sideways to your - HTC Arrive | User Manual - Page 67
of the following apps: ⅷ Microsoft OneNote Mobile 2010 lets you keep track of stuff at home, school, or work; your big ideas, shopping lists, meeting notes, projects, and more. ⅷ Microsoft Word Mobile 2010 lets you create and edit documents on your device. ⅷ Microsoft Excel Mobile 2010 lets you - HTC Arrive | User Manual - Page 68
Recognition (ASR) You can use your device's built-in automatic speech recognition (ASR) software to dial any phone number or a contact in your People list, search the Web, or launch an application. All you have to do is to talk into your device, and ASR will recognize your voice and complete tasks - HTC Arrive | User Manual - Page 69
, mobile".) - or - Say "Call [number]" to dial a spoken phone number. Note: When dialing a phone number, numbers can be three digits (for example, 911), seven digits (for example, 555-1234), or ten digits (for example, 222-555-1234). 4. Tap go on the screen to confirm or press on the device to - HTC Arrive | User Manual - Page 70
can jump directly to many applications by saying "Open" or "Start" followed by the application name. 1. Press and hold on your device. 2. Wait until you see the word "Listening..." appear on the screen. 3. Say "Open [application name]" or say "Start [application name]" to open an application in your - HTC Arrive | User Manual - Page 71
that lets you capture sharp pictures and videos. Opening the Camera ᮣ To open the camera, press the camera button on the lower right hand corner of your device. - or - ᮣ On the Start screen, tap , and then tap Camera. When you open the camera app for the first time, it will ask you if you want to - HTC Arrive | User Manual - Page 72
screen: Tap to switch between Photo and Video modes. Tap to zoom in or out. Tap to open the camera settings. Zooming Before taking a photo or video, you can first use the onscreen zoom buttons the viewfinder screen. 3. Press the camera button to take the photo. Ⅲ Your device will automatically save - HTC Arrive | User Manual - Page 73
life to power up the flash, keep your device warm. When not in use, put the device inside your jacket to keep it warm, and try to avoid sudden temperature changes that may affect battery performance. Capturing a Video 1. On the Start screen, tap , and then tap Camera, or press the camera button - HTC Arrive | User Manual - Page 74
photo or video. upload to SkyDrive (Photo mode only) Upload the photo to your SkyDrive online storage. You need to be signed in to your Windows Live account under fluorescent lighting, keep this setting on Auto or change it to the proper frequency (50 Hz or 60 Hz) of the power in your country to - HTC Arrive | User Manual - Page 75
Using the Pictures Hub, you can view photos and watch videos that you've taken with your device's camera, downloaded, or synchronized with your device. You can also take a look at your photos and your friends' photos that are on your Windows Live and Facebook accounts. Opening the Pictures Hub ᮣ To - HTC Arrive | User Manual - Page 76
an album to view. 3. Tap a photo or video to view it in full screen. Viewing Photos and Videos in Landscape Orientation ⅷ The photo orientation adjusts to how you hold your device. Turn your device sideways to view a photo in landscape mode. ⅷ Video is always displayed in landscape mode when you - HTC Arrive | User Manual - Page 77
Your SkyDrive You must be logged in to your Windows Live account to be able to upload photos. 1. On the Start screen, tap Pictures. 2. Tap all. 3. Tap They're saved as new files after you make your changes. 1. On the Start screen, tap > Photo Enhancer. 2. Tap choose picture. 3. Open the album where - HTC Arrive | User Manual - Page 78
music, videos, and podcasts from your computer to your device. If you don't have the Zune software on your computer yet, go to www.zune.net to download and install it. Setting Up Zune to Synchronize Your Computer and Device 1. Connect your device to your computer using the supplied USB cable. Zune - HTC Arrive | User Manual - Page 79
your podcasts, listen to the radio, and go to the Windows Phone Marketplace to buy music all in the Music + Videos Hub. Opening the Music + Videos Hub To open the Music + Videos Hub, tap Music + Videos on the Start screen. Listening to Music Get your music into your phone by following the steps in - HTC Arrive | User Manual - Page 80
to listen to FM radio stations on your device. You will first need to connect a wired headset to the audio jack of your device. FM Radio uses the stereo headset as the FM radio antenna. Listening to an FM Station 1. On the Start screen, tap Music + Videos. 2. In zune, tap radio. 3. Slide your finger - HTC Arrive | User Manual - Page 81
listen to the radio, tap before exiting. To resume play, tap . Enjoying Virtual Sound Effects With Sound Enhancer Get that surround sound feeling when you're watching videos or listening to music on your device. 1. On the Start screen, tap > Sound Enhancer. 2. Tap Audio and Video to set the sound - HTC Arrive | User Manual - Page 82
allows you to connect wirelessly to a number of Bluetooth devices, such as headsets and hands-free car kits, and Bluetooth-enabled handhelds, computers, printers, and wireless phones. The Bluetooth communication range is usually approximately 30 feet. Which Bluetooth Profiles Can the Device Support - HTC Arrive | User Manual - Page 83
to your device, the Bluetooth connected icon is displayed in the status bar for a brief moment. Depending on the type of headset or car kit you have connected, you can then start using the headset or car kit to listen to music or make and receive phone calls. Note: Due to different specifications - HTC Arrive | User Manual - Page 84
on your phone, and turning on the headset. However, you might have to connect manually if your headset has been used with another Bluetooth device. 1. car kit, follow the instructions in "Disconnecting From a Bluetooth Device", and then follow the instructions in "Connecting a Bluetooth Headset or - HTC Arrive | User Manual - Page 85
Section 3 Sprint Service - HTC Arrive | User Manual - Page 86
and personal greeting as soon as your device is activated. 80 3A. Sprint Service: The Basics 1. On the Start screen, tap to open the Phone application. 2. Tap at the bottom of the screen. 3. Your device will automatically connect with Sprint Voicemail service. Follow the voice prompts to: Ⅲ Create - HTC Arrive | User Manual - Page 87
Messages You can review your messages directly from your wireless device or from any other touch-tone phone. Using Your Device 1. On the Start screen, tap to open the Phone application. 2. Tap at the bottom of the screen to dial your voicemail box. Sprint Service 3A. Sprint Service: The Basics 81 - HTC Arrive | User Manual - Page 88
Messaging (MMS) With Text Messaging (SMS), you can send and receive instant text messages between your wireless device and another messaging-ready phone. Multimedia messages, or MMS, can contain text and pictures. Note: See your service plan for applicable charges for Text Messaging and Multimedia - HTC Arrive | User Manual - Page 89
types may be attached. New Messages Notification When you receive a new message, your device plays an alert sound (if set) and displays a message bar at the top of the screen. The Messaging tile on the Start screen also displays the number of new messages. To change the alert sound for new text and - HTC Arrive | User Manual - Page 90
hold the opened photo, and then tap save to phone. The photo will be saved in the Saved Pictures album on your device. Replying to a Message 1. On the conversations screen, tap a contact (or phone number) to view the exchange of messages with that contact. 2. Tap the text box at the bottom of the - HTC Arrive | User Manual - Page 91
you make a call, follow these steps. 1. On the Start screen, tap to open the Phone application. 2. Tap to display the dial keypad. 3. Tap . 4. Enter a phone number. 5. Tap call. To permanently block your number, call Sprint Customer Service. Sprint Service 3A. Sprint Service: The Basics 85 - HTC Arrive | User Manual - Page 92
a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your device's screen informs you that another call is coming in and displays the caller's phone number (if it is available and you are in digital mode). To respond to an incoming call while you're on a call: ᮣ Tap answer. (This - HTC Arrive | User Manual - Page 93
Roaming Roaming Icon Your display screen always lets you know when you're off the Nationwide Sprint Network. Anytime you are roaming, the device displays the roaming icon ( ). Roaming on Other Digital Networks When you're roaming on digital networks, your call quality and security will be similar - HTC Arrive | User Manual - Page 94
. When you return to the Nationwide Sprint Network, voicemail notification will resume as normal. Data Roaming Depending on service availability and roaming agreements, your device may be able to access data services while roaming on certain digital systems. To enable data roaming: 1. On the Start - HTC Arrive | User Manual - Page 95
Sprint Service 3A. Sprint Service: The Basics 89 - HTC Arrive | User Manual - Page 96
ࡗ Email (page 98) ࡗ Downloading Applications and Games From Windows Phone Marketplace (page 103) ࡗ HTC Hub (page 105) ࡗ Stocks (page 107) ࡗ Weather (page 109) ࡗ Sprint Zone (page 111) 90 3B. Web and Data Services Ways of Connecting to the Internet Your device's networking capabilities allow you to - HTC Arrive | User Manual - Page 97
next time your device connects to a previously accessed secured wireless network, you will not be prompted to enter the password or other security information again, unless you reset your device to its factory default settings. Connecting to Another Wi-Fi Network 1. On the Start screen, tap . 2. Tap - HTC Arrive | User Manual - Page 98
data connection starts and you will be asked to sign in with your 10-digit Sprint phone number.) Data Connection Status and Indicators Your device displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Your device is connected - HTC Arrive | User Manual - Page 99
will appear on the screen. Tap an address to go directly to that website or continue entering the website address. 3. Tap on the onscreen keyboard. Changing the Screen Orientation The device automatically changes the screen orientation depending on how you are holding your device. Web and Data - HTC Arrive | User Manual - Page 100
Versions of Web Pages Some websites display a mobile version of their pages to phone Web browsers. You can choose to view the full version of all pages, even for these sites. ᮣ While viewing a Web page in portrait orientation, tap on the browser screen, tap settings, and select the Desktop version - HTC Arrive | User Manual - Page 101
display the Web page in full screen. Finding Text In a Web Page 1. While viewing a Web page in portrait orientation, tap on the browser screen. 2. Tap find on page open the Web page. ⅷ Press and hold the link to open a menu that allows you to open the Web page as a new tab, copy the link, or share - HTC Arrive | User Manual - Page 102
application to call the phone number. Tip: Zoom in on the Web page when links are too small for tapping directly on the screen. Managing Favorites and Previously Visited Web Pages Save links to your favorite sites and check your browsing history to easily go back to the websites you have visited - HTC Arrive | User Manual - Page 103
on the Web using Bing Search. Searching the Web 1. Press the Search button ( ) on your device. Note: If you press the Search button while you're in your email account inbox or an application such as People a word or phrase. 3. Tap on the onscreen keyboard. Web and Data 3B. Web and Data Services 97 - HTC Arrive | User Manual - Page 104
news. Email Your device allows you to stay connected and access email messages 24 hours a day anywhere on the Nationwide Sprint Network. On your device, you can set up all your personal email accounts such as your Windows Live or Hotmail account and your other 98 3B. Web and Data Services POP3/IMAP - HTC Arrive | User Manual - Page 105
that you set up cannot be deleted from your device unless you reset your device. See "Resetting Your Device" on page 39. If you set up additional Windows Live accounts on your device, photos in these accounts will not be synchronized to your device. Adding Your Gmail, Yahoo! Mail, or Other POP3/IMAP - HTC Arrive | User Manual - Page 106
support autodetect for the device to automatically set up the Exchange ActiveSync account. If your corporate Exchange Server does not support auto-detect, you will screen for your account. To open an email account: on the Start screen. - or - If you don't see the tile, tap on the Start screen, and then - HTC Arrive | User Manual - Page 107
with a comma. As you enter email addresses, any matching addresses from your contacts list are displayed. Tap a match to enter the address directly. Ⅲ Tap to the right high or low priority, the priority type will appear to the right of the subject line. Web and Data 3B. Web and Data Services 101 - HTC Arrive | User Manual - Page 108
Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time. ᮣ While in the account you want to synchronize, tap . Deleting an Email and then tap mark as read or mark as unread. 102 3B. Web and Data Services - HTC Arrive | User Manual - Page 109
Applications and Games From Windows Phone Marketplace On Windows® Phone Marketplace, it's easy to download and purchase new applications, games, and music that fit your needs and make your device truly personal. A wide range of free and premium programs Web and Data 3B. Web and Data Services 103 - HTC Arrive | User Manual - Page 110
Windows Phone Marketplace on your device: 1. On the Start screen, tap Marketplace. 2. Browse through available apps, games, and music. When you find something you want, tap buy or install (for free items), and follow the onscreen instructions to purchase and download your item. Important: Sprint - HTC Arrive | User Manual - Page 111
device and other applications that are available for download. Open the HTC Hub from time to time to check for new applications and updates. Opening the HTC Hub ᮣ Tap HTC Hub on the Start screen list. To check for more applications to download, tap . Web and Data 3B. Web and Data Services 105 - HTC Arrive | User Manual - Page 112
the back of your device as a flashlight. Lists Keep track of to-do's or make a shopping list with this application. Love He loves me, he loves me not, he loves me! See whether that special someone is feeling the same way as you are. Attentive Phone Make your device smarter by allowing it to respond - HTC Arrive | User Manual - Page 113
the screen to see the tile or icon.) 1 2 3 1. List of your stock quotes and stock market indices. Tap an item to view its intraday chart and other details. 2. Tap to add a stock quote or stock market index. 3. Tap to update the stock information. Web and Data 3B. Web and Data Services 107 - HTC Arrive | User Manual - Page 114
you want to delete. 3. Tap done. Manually Updating Stock Information ᮣ On the Stocks screen, tap . Changing Update Schedule and Color Settings Note: Downloading stock information automatically may incur additional data connection fees. ᮣ On the Stocks screen, tap , tap settings, and then choose - HTC Arrive | User Manual - Page 115
service on, you'll see the weather of your current location right on the weather clock in HTC Hub. Checking the Weather Note: Turn location services on your device open the Weather screen. 3. To check the weather in other cities, you can: Ⅲ Swipe your finger up or down the screen to check the - HTC Arrive | User Manual - Page 116
weather information. Ⅲ Update schedule: Choose a time interval for checking updates. Ⅲ Temperature scale: Choose whether to display weather in Fahrenheit or Celsius. Ⅲ Sound effects: Clear the check box if you do not want your device to play weather sound effects. 110 3B. Web and Data Services - HTC Arrive | User Manual - Page 117
Sprint Zone Get the latest news, applications, and tips and tricks for your device in the Sprint Zone. To open Sprint Zone: ᮣ Tap Sprint Zone on the Start screen or the applications list. 3B. Web and Data Services 111 Web and Data - HTC Arrive | User Manual - Page 118
Xbox LIVE (page 112) ࡗ Games Hub (page 113) ࡗ Downloading and Installing Xbox LIVE Extras (page 113) Join in and play Xbox LIVE® games right on your device. Download games from Windows Phone Marketplace, then either play solo or use the Xbox LIVE service to play with your friends wherever they are - HTC Arrive | User Manual - Page 119
Extras from Windows Phone Marketplace. This free application also allows you to track your achievements in your games and connect with your Xbox LIVE friends. ᮣ In the Xbox LIVE screen of the Games Hub, just tap anywhere on the screen and follow the onscreen instructions to download and install Xbox - HTC Arrive | User Manual - Page 120
Contact Sprint for information and pricing. Registering TeleNav GPS Navigator Before you can use TeleNav GPS Navigator, your device and service must be registered. 1. Tap TeleNav GPS Nav on the Start screen or the applications list. 2. Follow the onscreen instructions to register your device. 114 - HTC Arrive | User Manual - Page 121
of businesses. Note: You need an active mobile data or Wi-Fi connection to use Bing Maps. To find your location with Bing Maps, you need to enable location services. To learn how, see "Turning on Location Services" on page 114. The Bing Maps application does not cover every country or city. 3D. GPS - HTC Arrive | User Manual - Page 122
this is your first time to open Bing Maps, you'll be prompted whether to allow Maps to access and use your location. Tap allow. 3. Tap . Moving Around the Map Drag your finger in any direction across the screen to view other areas on the map. Zooming In or Out of the Map - HTC Arrive | User Manual - Page 123
ᮣ While viewing a map, tap view on. and then tap aerial To switch back to map view, tap then tap aerial view off. again and Clearing the Map tap on the onscreen keyboard. 3. Search results will be displayed as markers on the map. Tapping a marker will display a balloon that shows a location that - HTC Arrive | User Manual - Page 124
Tip: To see the search results as a list, tap results list. and then tap Getting Directions Get detailed directions to your destination. Bing Maps can provide directions for travel by foot or car. 1. While viewing a map, tap . 2. In the Start text box, use your current location as the starting - HTC Arrive | User Manual - Page 125
Section 4 Safety and Warranty Information - HTC Arrive | User Manual - Page 126
ࡗ User Guide Proprietary Notices (page 144) This User Guide contains important operational and safety information that will help you safely use your device. Failure follow all product safety and operating instructions. Observe all warnings in the operating instructions on the product. To reduce the - HTC Arrive | User Manual - Page 127
is intended for use when supplied with power from the designated battery or power supply unit. Other usage may be dangerous and will invalidate any approval given to this product. Safety Precautions for Proper Grounding Installation CAUTION: Connecting to an improperly grounded equipment can result - HTC Arrive | User Manual - Page 128
it may cause a short circuit. ⅷ Keep metal objects away so they don't come in contact with the battery or its connectors as it may lead to short circuit during operation. ⅷ The device should only be connected to products that bear the USB-IF logo or have completed the USB-IF compliance program. ⅷ Do - HTC Arrive | User Manual - Page 129
or other hazard. ⅷ Avoid dropping the device or battery. If the device or battery is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection. ⅷ If the battery leaks: Ⅲ Do not allow the leaking fluid to come in contact with skin or clothing. If - HTC Arrive | User Manual - Page 130
signs and instructions. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Users are advised not to use the equipment at refueling points such as service or gas stations, and are reminded of the need to observe restrictions on the use of radio equipment - HTC Arrive | User Manual - Page 131
the customer service line to discuss alternatives. Nonionizing Radiation Your device has an internal antenna. This product should be operated in its normal-use position to ensure the radiative performance and safety of the interference. As with other mobile radio transmitting equipment, users are - HTC Arrive | User Manual - Page 132
in its normal-use position. Contact with the antenna area may impair call quality and cause your device to operate at a higher power level than needed. Avoiding contact with the antenna area when the phone is IN USE optimizes the antenna performance and the battery life. 126 4A. Important Safety - HTC Arrive | User Manual - Page 133
to contact or shortcircuit the battery terminals. ⅷ Connection to a car Seek professional advice when connecting a phone interface to the vehicle electrical system. ⅷ Faulty and damaged products Ⅲ Do not attempt to disassemble the device or its accessories. Ⅲ Only qualified personnel should service - HTC Arrive | User Manual - Page 134
in the Operating or Service documentation, do not service any product yourself. Service needed on components inside the device should be done by an authorized service technician or provider. ⅷ Protect your device. Ⅲ Always treat your device and its accessories with care and keep them in a clean and - HTC Arrive | User Manual - Page 135
openings must not be blocked or covered. ⅷ Avoid placing device near air bags. Do not place a phone in the area over an air bag or in the air bag deployment area. Store the phone safely before driving your vehicle. ⅷ Use only manufacturer-approved mounting accessories. Do not use the product on - HTC Arrive | User Manual - Page 136
ⅷ Keep the product out of reach of small children. Do not leave your phone and its accessories within the reach of small children or allow them to play with it. They could hurt themselves or others, or could accidentally damage the phone. Your phone contains small parts with sharp edges that may - HTC Arrive | User Manual - Page 137
installed and the air bag inflates, serious injury could result. Never store or transport flammable liquids, gases or explosive materials in the same compartment of your automobile as the device or any of its accessories WARNING: Failure to follow these instructions could lead to serious personal - HTC Arrive | User Manual - Page 138
Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives. Electronic Devices in Vehicles RF signals may affect improperly installed or inadequately - HTC Arrive | User Manual - Page 139
as gas stations; below deck on boats; fuel or chemical transfer or storage facilities; vehicles using liquefied petroleum gas (such as propane or butane); device is a high quality piece of equipment. Before operating, read all instructions and cautionary markings on the product, battery and AC phone - HTC Arrive | User Manual - Page 140
Your device uses a removable and rechargeable lithium ion battery. Please contact customer service for assistance should you need a replacement battery. DOs ⅷ Only use the battery and charger approved by the manufacturer. ⅷ Only use the battery for its original purpose. ⅷ Try to keep batteries at - HTC Arrive | User Manual - Page 141
the type of power source required, consult your authorized service provider or local power company. For a product that operates from battery power or other sources, refer to the operating instructions that are included with the product. The AC phone charger designed by Sprint for this unit requires - HTC Arrive | User Manual - Page 142
or worn power cord or plug. Always contact a Sprint authorized service center, if repair or replacement is required. Never alter the AC cord or plug on an AC phone charger. If the plug will not fit into the available outlet, have a proper outlet installed by a qualified electrician. Never allow any - HTC Arrive | User Manual - Page 143
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does - HTC Arrive | User Manual - Page 144
digital wireless phones be compatible with hearing-aids. The intent of the HAC Act is to ensure reasonable access to telecommunications services for persons with hearing disabilities. While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may - HTC Arrive | User Manual - Page 145
hearing device is relatively immune to interference noise. The hearing aid and wireless phone rating the hearing aid user with "normal usage" while using their hearing aid with the particular wireless phone. "Normal usage about hearing aids and digital wireless phones FCC Hearing Aid Compatibility - HTC Arrive | User Manual - Page 146
MODEL DEVICE MEETS THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the HTC Corporation. Accessories The exposure standard for wireless mobile phone employs a unit of measurement - HTC Arrive | User Manual - Page 147
radio transmitting equipment, users are advised that for satisfactory operation of the equipment and for the safety of personnel, it is recommended that no part of the human body be allowed to come too close to the antenna during operation of the equipment. Body-worn Operation This device was tested - HTC Arrive | User Manual - Page 148
phone OFF immediately. Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your service provider, or call the customer service line to discuss alternatives. Other Medical Devices at end-of-life. The purpose of - HTC Arrive | User Manual - Page 149
Record The model number, MEIDs, regulatory number, and serial number are located on a nameplate inside the battery compartment. Record the serial number in the space provided below. This will be helpful if you need to contact us about your phone in the future. Model: PC93100 Serial No.: Important - HTC Arrive | User Manual - Page 150
User Guide Proprietary Notices ©2011 Sprint. SPRINT and the logo are trademarks of Sprint. HTC, the HTC logo, and HTC Arrive are trademarks of HTC Corporation. Microsoft, Windows, Windows Phone, ActiveSync, Bing, Excel, Hotmail, Internet Explorer, OneNote, Outlook, PowerPoint, Windows Live, Windows - HTC Arrive | User Manual - Page 151
conditions of service for your device, please visit www.sprint.com or call Sprint Customer Service at 1-888-211-4727. Note: In addition to the warranty provided by your device's manufacturer, which is detailed on the following pages, Sprint offers a number of optional plans to cover your equipment - HTC Arrive | User Manual - Page 152
improper storage; (b) Product whose mechanical serial number or electronic serial number has been removed, altered or defaced; (c) Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions; (d) Damage resulting from connection to, or use of any accessory - HTC Arrive | User Manual - Page 153
erased or altered. Therefore, we strongly recommend you make a back up copy of all data and software contained on your device before submitting it for repair or service. This includes all contact lists, downloads (i.e., third-party software applications, ring tones, games and graphics) and any - HTC Arrive | User Manual - Page 154
THE TIME THE PRODUCT IS BEING REPAIRED OR REPLACED. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product. Some states or provinces do not allow limitations on how long an implied warranty lasts - HTC Arrive | User Manual - Page 155
IN NO EVENT SHALL HTC OR ITS AFFILIATES BE LIABLE TO YOU, ANY USER, OR THIRD PARTY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR PUNITIVE OF REVENUE, LOSS OF GOODWILL, LOSS OF BUSINESS OPPORTUNITY, LOSS OF DATA, AND/OR LOSS OF PROFITS, REGARDLESS OF THE FORESEEABILITY THEREOF OR WHETHER - HTC Arrive | User Manual - Page 156
3-Way Call 86 A Activation 4 After Capturing a Photo or Video 68 Airplane Mode 35 Answering Calls 23 Appointment Reminders 57 Automatic Speech Recognition (ASR) 62 B Battery 19-21 Capacity 20 Charging 20 Installing 2 Power-saving Tips 44 Removing 20 Safety 134 Safety Precautions 121 Bing Maps 115 - HTC Arrive | User Manual - Page 157
27 Erasing Data 39 Exchange ActiveSync 42 Adding 99 F Facebook 43, 70, 104 Factory Reset 39 Flash 67 FM Radio 74 G Games 113 General Precautions 127 Getting Directions 118 Getting Your Media Files to Your Device Using Zune 72 Gmail 42, 99 Google Account 42 GPS Navigation 114 GPS Services 114-118 - HTC Arrive | User Manual - Page 158
a Picture 53 Assigning Ringers 53 Editing an Entry 52 Finding Entries 54 ICE - In Case of Emergency 50 Merging Entries 51 Saving a Phone Number 50 Viewing Contact Information 51 Personalization Settings 31 Phone Number Displaying 21 Finding 26 Saving 26, 50 Phone Ring Tone 32 Photo Enhancer 71 - HTC Arrive | User Manual - Page 159
99 Power-Saving Tips 44 R Radio 74 Rearranging the Tiles on the Start Screen 15 Receiving Calls 23 Rejecting an Incoming Call 23 Resetting Your Device 39 Ringer Assigning to Contacts 53 Setting for Voice Calls 32 Silence All 33 Vibrate 33 Roaming 87 S Saving a Phone Number 26, 50 Screen Locking - HTC Arrive | User Manual - Page 160
Computer and Device 72 System Software Update 38 T TeleNav GPS Navigator 114 Text Messaging 82 Three-Way Calling 86 TTY Use 36 Turning Your Device On and Off 12 U Unlocking the Screen 17 Unpinning a Tile 16 V Vibrate 33 Videos After Capturing 68 Capturing 67 Viewing Pictures and Videos 70 Voice
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©2011 Sprint. SPRINT and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
4/19/11
www.sprint.com
User Guide