HTC Touch Pro2 T-Mobile User Manual - Page 250
Using Clear Storage, Start > Settings > All Settings > System, Clear Storage
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250 Managing Your Phone Important If Encrypt files when placed on a storage card is enabled, backup all files from the storage card before using Clear Storage, hard reset, or updating the operating system. Otherwise you will no longer be able to access the encrypted files on the storage card. Use ActiveSync or Windows Mobile Device Center to transfer files between your storage card and computer. After the procedure, copy your files back to the storage card. To perform a hard reset 1. With the phone turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen. This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel. 2. Release the TALK/SEND, END and POWER buttons. 3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset. Using Clear Storage If you can access the phone settings, you can use Clear Storage to reset your phone back to factory default settings. 1. Tap Start > Settings > All Settings > System. 2. Tap Clear Storage. 3. Enter "1234" and then tap Yes.