HP 216886-B21 AIT Drive Reference Guide
HP 216886-B21 - StorageWorks AIT 35 GB Tape Drive Manual
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- HP 216886-B21 | AIT Drive Reference Guide - Page 1
Compaq StorageWorks AIT Drive Reference Guide Part Number: 155450-003 Third Edition (November 2001) This guide provides step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades. b - HP 216886-B21 | AIT Drive Reference Guide - Page 2
in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Printed in the U.S.A. AIT Drive Reference Guide Third Edition (November 2001) Part Number: 155450-003 - HP 216886-B21 | AIT Drive Reference Guide - Page 3
Contents About this Guide Text Conventions vii Symbols in Text ix Symbols on Equipment ix Important Safety Information x Getting Help xi Compaq Technical Support xi Compaq Website xi Compaq Authorized Reseller xi 1 Overview of the AIT Drive Requirements 1-1 Disaster Recovery Feature 1-1 - HP 216886-B21 | AIT Drive Reference Guide - Page 4
Systems 5-5 Windows NT Systems 5-5 Novell NetWare Systems 5-5 Compaq AlphaServer Troubleshooting 5-6 Compaq Tru64 UNIX and OpenVMS Systems 5-6 Windows NT Systems 5-6 Resolving Operating Problems 5-7 Correcting Intermittent Failures 5-7 Upgrading Firmware 5-8 Upgrading Firmware Using TSMC - HP 216886-B21 | AIT Drive Reference Guide - Page 5
A-5 B Electrostatic Discharge Grounding Methods B-2 C Specifications Dimensions and Weight C-1 Acoustic Noise C-1 Altitude C-2 Temperature and Humidity Range C-2 Power Requirements C-3 D Data Compression E Daisy Chaining Index AIT Drive Reference Guide v - HP 216886-B21 | AIT Drive Reference Guide - Page 6
Contents vi AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 7
About this Guide The following sections are covered: • Text Conventions • Symbols in Text • Symbols on Equipment • Getting Help • Compaq Authorized Reseller Text Conventions , click the Backup Now button. In the Save As dialog box, choose the drive then the folder. AIT Drive Reference Guide vii - HP 216886-B21 | AIT Drive Reference Guide - Page 8
About this Guide Table 1: Text Conventions (Continued) Element Convention Examples • User Input Initial Caps and User Input and System Responses: and System > Compare. URLs Sans serif font. For update notices, visit: http://www.compaq.com/products/updates viii AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 9
in the text of this guide. They have the following meanings off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk - HP 216886-B21 | AIT Drive Reference Guide - Page 10
About this Guide This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open local occupational health and safety requirements and guidelines for manual material handling. Important Safety Information Before installing this - HP 216886-B21 | AIT Drive Reference Guide - Page 11
Getting Help If you still have a question after reading this guide, contact service representatives or visit out website. Compaq Technical Support In North America, call the Compaq technical support at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. NOTE: For continuous - HP 216886-B21 | AIT Drive Reference Guide - Page 12
- HP 216886-B21 | AIT Drive Reference Guide - Page 13
for different operating systems is being added and updated frequently. To learn of the latest operating system support for DR, visit the product page for your tape drive at www.compaq.com/storage. For more information refer to the Compaq AIT Drive Documentation CD. AIT Drive Reference Guide 1-1 - HP 216886-B21 | AIT Drive Reference Guide - Page 14
data compression) AIT 100 12 MByte/sec (approximately 24 MByte/sec with data compression) Supported format AIT-1 AIT-1 AIT-1, AIT-2 Burst transfer 66.6 MB/s rate 40 MB , Ultra/WIDE, Single-ended or Low Voltage Differential MIC Support Yes Yes Yes Tape Alert Yes Yes Yes NOTE: Not - HP 216886-B21 | AIT Drive Reference Guide - Page 15
install the controller. 2. Set the SCSI ID. (Refer to the installation instructions on the Compaq AIT Drive Documentation CD.) NOTE: Step 2 does not drive. 3. Install the tape drive. (Refer to the installation instructions on the Compaq AIT Drive Documentation CD.) 4. Install the software drivers - HP 216886-B21 | AIT Drive Reference Guide - Page 16
Overview of the AIT Drive 1-4 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 17
The following operating environments support the AIT tape drives for SCSI controllers are located on the Support Software Diskettes and on the Compaq SmartStart .com. The drivers on downloaded Support Software Diskettes may be newer versions support/files/server/us/index.html. AIT Drive Reference - HP 216886-B21 | AIT Drive Reference Guide - Page 18
additional information: • Refer to your backup application installation guide for more information regarding additional software that may be needed • Refer to "Compaq SCSI Controller Support" in the ntreadme.hlp file on the Compaq Support Software for Microsoft Windows NT diskette, version 1.21 or - HP 216886-B21 | AIT Drive Reference Guide - Page 19
. • Refer to your backup application installation guide for more information regarding additional software that might be needed. • Run the readme.com file on any of the Novell Software Support Diskettes (NSSD) for driver installation instructions. • Be sure to load the drivers in accordance with - HP 216886-B21 | AIT Drive Reference Guide - Page 20
Installing the Software Drivers NetWare ASPI Support The Readme.com on the Novell Software Support Diskette (NSSD) outlines the specific drivers you need to support ASPI tape backup applications. NWASPI is used by allow the addition of SCSI tape drives to the system. 2-4 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 21
software or with the operating system. Refer to your backup application installation guide for more information regarding additional software that might be needed. Refer to the appropriate readme file on the Support Software Diskettes. The required driver is CHA. In addition, the appropriate version - HP 216886-B21 | AIT Drive Reference Guide - Page 22
Settings," then "View and Edit Details." The values reported for controller number, target ID, LUN, and bus number will be used during mkdev tape command. correct ID, bus, and LUN values. SCO UnixWare The drivers required to support Compaq SCSI tape drives under SCO UNIX are the SCO SCSI tape (stp) - HP 216886-B21 | AIT Drive Reference Guide - Page 23
The Compaq EFS for SCO UNIX is installed and configured automatically during a SmartStart installation. The Support Software ships with each computer or it can be downloaded from the Compaq website. Sun Solaris or the Adaptec website. The required driver is CADP160. AIT Drive Reference Guide 2-7 - HP 216886-B21 | AIT Drive Reference Guide - Page 24
Installing the Software Drivers 2-8 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 25
the AIT drive contains Power 1, Busy 2, Tape 3, and Status 4 Light Emitting Diode (LED) indicators and an eject button 5, as described in Table 3-1. AIT Drive Reference Guide 3-1 - HP 216886-B21 | AIT Drive Reference Guide - Page 26
None Description Power LED 2 Busy LED 3 Tape LED 4 Status LED 5 Eject Button NOTE: The power LED is not on the internal unit. 3-2 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 27
Quick flashes with a long pause in between Long flash with a short pause in between Two quick flashes with a long pause in between AIT Drive Reference Guide 3-3 - HP 216886-B21 | AIT Drive Reference Guide - Page 28
ft) 100-GB 230 m (754 ft) NOTE: The AIT drive does not support the DDS and EXABYTE formatted cassettes. IMPORTANT: Compaq only supports media bearing the Compaq logo in Compaq tape drives. Loading and Ejecting a Cassette a controlled manner and no data is lost. 3-4 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 29
performing. WARNING: There is a risk of electrical shock. If a cassette is jammed inside the drive, do not attempt to open the tape drive. Refer all service to a Compaq authorized service provider. AIT Drive Reference Guide 3-5 - HP 216886-B21 | AIT Drive Reference Guide - Page 30
the switch to its original position to re-enable writing. Certain AIT cassettes provided by Compaq support Memory in Cassette (MIC). This feature enables the cassettes to store important cassette information in memory that the cassette needs to be copied and replaced. 3-6 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 31
is between 20 percent and 60 percent. For longer cartridge life, store the cassette at 20 percent to 40 percent relative humidity. AIT Drive Reference Guide 3-7 - HP 216886-B21 | AIT Drive Reference Guide - Page 32
Operating the AIT Drive 3-8 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 33
, the result on that drive will be premature aging and reliability problems. Importance of Routine Cleaning The tape drive has a cleaning roller built AIT Drive," Table 3-2). IMPORTANT: Regular cleaning is vital to trouble-free operation of any tape device. Failure to follow recommended cleaning - HP 216886-B21 | AIT Drive Reference Guide - Page 34
above), the cassette may not accept backup data. Also, the read/write head may be unable to retrieve data from bad blocks. 4-2 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 35
provides a record of how many times the cleaning cassette has been used. The cleaning cassette typically has a life of 35 cleaning cycles. AIT Drive Reference Guide 4-3 - HP 216886-B21 | AIT Drive Reference Guide - Page 36
Cleaning the AIT Drive 4-4 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 37
Resource Conflicts Many of the problems associated with tape drive installation are a result of resource conflicts between the tape drive components and the other components in the computer. Before following the troubleshooting procedures in this guide, complete the system configuration worksheet - HP 216886-B21 | AIT Drive Reference Guide - Page 38
Troubleshooting the AIT Drive Table 5-1: System Configuration Worksheet Item Operating Configuration Utility (Intel-based computers only) has been checked for conflicts. • The System Reference Manual (SRM) console (AlphaServers only) has verified the tape drive installation. • The AlphaBios - HP 216886-B21 | AIT Drive Reference Guide - Page 39
of the tape drive software supports the tape hardware you are using. If software problems persist, try reinstalling the tape drive software. Installation Troubleshooting Follow the procedures in this section a defective controller/adapter. • Replace the tape drive. AIT Drive Reference Guide 5-3 - HP 216886-B21 | AIT Drive Reference Guide - Page 40
the AIT Drive Table 5-2: Installation Troubleshooting Problem Tape light on the tape drive illuminates, but . Verify that all terminators have been removed. • If none of these steps solve the problem, then remove, replace, and test each of the following components separately: cables, tape drive - HP 216886-B21 | AIT Drive Reference Guide - Page 41
driver is started. c. If necessary, reinstall the driver. Novell NetWare Systems Refer to the storage.rdm file on the Support Software for Novell Products (NSSD) diskette, which was supplied with your workstation, server, or tape drive for troubleshooting information. AIT Drive Reference Guide 5-5 - HP 216886-B21 | AIT Drive Reference Guide - Page 42
the AIT Drive Compaq AlphaServer Troubleshooting Compaq Tru64 UNIX and OpenVMS Systems 1. Confirm that the tape drive has been installed: a. After drive and the SCSI ID it was assigned should be listed. Refer to the AlphaServer user manual for additional information. 5-6 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 43
Problems If the AIT tape drive worked previously but now does not, try the following: 1. Clean the tape drive heads. 2. Use TSMC to test your drive and media. Both Standard and Custom tests are available. Refer to the Compaq Tape Storage Management Console User Guide for specific instructions - HP 216886-B21 | AIT Drive Reference Guide - Page 44
Troubleshooting the AIT Drive 3. If the tape backup find with the file system by running a file system utility such as scandisk.exe. If the problem continues with a particular file or directory, remove that file or directory from the backup list. the TSMC directory. 5-8 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 45
Troubleshooting the AIT Drive CAUTION: updates (from the Compaq FTP site). Click Manual if you have a specific firmware file that you want to use. NOTE: Manual firmware files MUST be located in the Downloads download parameters, consult with Compaq support personnel. AIT Drive Reference Guide 5-9 - HP 216886-B21 | AIT Drive Reference Guide - Page 46
Troubleshooting the AIT Drive Your tape device may need to be in a specific state to receive new firmware. For example, the media may need to be ejected prior to the firmware download. Check your tape device documentation for specific instructions a Compaq authorized service provider. The Compaq Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 47
Troubleshooting the AIT Drive Upgrading the Firmware screen, select Create Support Software. 4. At the Diskette Builder screen, select the appropriate option for your computer model. 5. Follow the instructions on the screen to drive. 3. Power ON the computer. AIT Drive Reference Guide 5-11 - HP 216886-B21 | AIT Drive Reference Guide - Page 48
Troubleshooting the AIT Drive 4. Press Enter at the Welcome screen. 5. At the Select a Device screen, select the tape drive from the list of programmable ROM, press Esc to exit the System ROMPaq utility. b. Remove the Options ROMPaq diskette and restart the computer. 5-12 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 49
both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user. The rating label on the device shows which class (A or B) the equipment , refer to the following corresponding statement. AIT Drive Reference Guide A-1 - HP 216886-B21 | AIT Drive Reference Guide - Page 50
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area may void the user's authority to operate the equipment. A-2 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 51
Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. AIT Drive Reference Guide A-3 - HP 216886-B21 | AIT Drive Reference Guide - Page 52
(IEC61000-4-2, 3, 4, 5, 6, 8, 11) - Electromagnetic Immunity • EN61000-3-2 (IEC61000-3-2) - Power Line Harmonics • EN61000-3-3 (IEC61000-3-3) - Power Line Flicker • EN 60950 (IEC 60950) - Product Safety Japanese Notice A-4 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 53
Taiwanese Notice Agency Notices AIT Drive Reference Guide A-5 - HP 216886-B21 | AIT Drive Reference Guide - Page 54
Agency Notices A-6 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 55
removing them from their containers. • Avoid touching pins, leads, or circuitry. • Always be properly grounded when touching a static-sensitive component or assembly. AIT Drive Reference Guide B-1 - HP 216886-B21 | AIT Drive Reference Guide - Page 56
when standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have with product installation, contact your Compaq authorized reseller. B-2 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 57
2.4 kg 5.29 lb Acoustic Noise Table C-2: Acoustic Noise for all models Actions Streaming Write/Read Insert/Eject Decibels 40 dB 60 dB AIT Drive Reference Guide C-1 - HP 216886-B21 | AIT Drive Reference Guide - Page 58
°F/h) 5 to 95% RH (∆ RH < 30%/h) IMPORTANT: Do not cover fan. The tape drive can malfunction if the internal temperature rises too high. C-2 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 59
C-6: Power Requirements for AIT 100 Voltage 5V +/- 5% 12V +/- 10% Max Ripple 100 mV p-p 100 mV p-p Typical 2.4A 0.5A Current Maximum 2.6A 1.2A AIT Drive Reference Guide C-3 - HP 216886-B21 | AIT Drive Reference Guide - Page 60
Specifications C-4 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 61
software or using the DIP switches (see Figure D-1). Consult your backup application software documentation for the data compression enabling and disabling procedure. AIT Drive Reference Guide D-1 - HP 216886-B21 | AIT Drive Reference Guide - Page 62
Connected OFF 6 Not Connected OFF 7 Data Compression ON Control-1 8 Reserved OFF NOTE: Compaq does not recommend changing the factory-set DIP switches. D-2 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 63
Data Compression Table D-2: Data Compression ON Switch DC Control-1 (Position 7) OFF ON Definition Compression disabled at power-on. Compression enabled at power-on. AIT Drive Reference Guide D-3 - HP 216886-B21 | AIT Drive Reference Guide - Page 64
Data Compression D-4 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 65
(not shown) on the SCSI connector 4 of the second drive. 4. Power ON all peripheral devices. 5. Power ON the computer. 1 2 3 4 Figure E-1: Daisy Chaining AIT Drive Reference Guide E-1 - HP 216886-B21 | AIT Drive Reference Guide - Page 66
Daisy Chaining E-2 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 67
3-6 write-protecting 3-6 cleaning cassette, life cycle 4-3 importance of 4-1 procedure 4-3 recommended schedule 4-1 AIT Drive Reference Guide Index Compaq SmartStart 2-1 Support and Software CD 2-1 Tape Drive Supplemental Driver CD 2-1 Tru64 UNIX 2-4 controller requirements 1-1 D daisy chaining - HP 216886-B21 | AIT Drive Reference Guide - Page 68
agency A-1 Novell ASPI support 2-4 Netware, drivers 2-3 Novell Netware ASPI support 2-4 drivers 2-3 O OpenVMS 2-5 drivers 2-5 operating systems, supported 2-1 operating the AIT 2-1 software failures 5-3 Solaris drivers, available 2-1 specifications C-1 status LED 3-2 AIT Drive Reference Guide - HP 216886-B21 | AIT Drive Reference Guide - Page 69
Utility, does not recognize drive 5-4 worksheet 5-1, 5-2 T Taiwanese notice A-5 Tape Drive Supplemental Driver CD 2-1 Index tape LED 3-2 Tape Management Storage Console 5-8 temperature range C-2 troubleshooting 5-2 W weight C-1 width C-1 write errors 4-2 AIT Drive Reference Guide Index-3 - HP 216886-B21 | AIT Drive Reference Guide - Page 70
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b
Compaq StorageWorks
AIT Drive
Reference Guide
Part Number: 155450-003
Third Edition (November 2001)
This guide provides step-by-step instructions for installation and as a
reference for operation, troubleshooting, and future upgrades.