HP 216886-B21 AIT Drive Reference Guide - Page 42

Compaq AlphaServer Troubleshooting, Compaq Tru64 UNIX and OpenVMS Systems, Windows NT Systems

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Troubleshooting the AIT Drive Compaq AlphaServer Troubleshooting Compaq Tru64 UNIX and OpenVMS Systems 1. Confirm that the tape drive has been installed: a. After initialization, enter show device at the SRM prompt to verify that the tape drive has been installed, or b. Enter show config at the SRM prompt to verify that the system recognizes the tape drive. It also identifies which SCSI adapter it is connected to, and its SCSI ID number. 2. If the tape drive is not listed: a. Make sure there are no SCSI ID conflicts. If the tape drive SCSI ID needs to be changed refer to the AlphaServer user manual for additional information. b. If the SCSI ID is changed, enter initialize at the SRM prompt. This reinitializes the system power up diagnostics. c. Enter show device at the SRM prompt to confirm the new SCSI ID number. d. Make sure the terminator on the tape drive is present and the power and SCSI signal cables are seated properly. Windows NT Systems Confirm that the tape drive has been installed: 1. After installing the tape drive, power up the system. During the tape drive power up self-test, select the F2 key to enter the AlphaBios setup mode. 2. Select "Display system configuration." 3. Select "SCSI configuration." 4. Select the adapter that is connected to the tape drive. 5. The tape drive and the SCSI ID it was assigned should be listed. Refer to the AlphaServer user manual for additional information. 5-6 AIT Drive Reference Guide

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AIT Drive Reference Guide
Troubleshooting the AIT Drive
Compaq AlphaServer Troubleshooting
Compaq Tru64 UNIX and OpenVMS Systems
1.
Confirm that the tape drive has been installed:
a.
After initialization, enter
show device
at the SRM prompt to verify that the
tape drive has been installed,
or
b.
Enter
show config
at the SRM prompt to verify that the system recognizes
the tape drive. It also identifies which SCSI adapter it is connected to, and its
SCSI ID number.
2.
If the tape drive is not listed:
a.
Make sure there are no SCSI ID conflicts. If the tape drive SCSI ID needs to
be changed refer to the AlphaServer user manual for additional information.
b.
If the SCSI ID is changed, enter
initialize
at the SRM prompt. This
reinitializes the system power up diagnostics.
c.
Enter
show device
at the SRM prompt to confirm the new SCSI ID number.
d.
Make sure the terminator on the tape drive is present and the power and SCSI
signal cables are seated properly.
Windows NT Systems
Confirm that the tape drive has been installed:
1.
After installing the tape drive, power up the system. During the tape drive power
up self-test, select the
F2
key to enter the AlphaBios setup mode.
2.
Select “Display system configuration.”
3.
Select “SCSI configuration.”
4.
Select the adapter that is connected to the tape drive.
5.
The tape drive and the SCSI ID it was assigned should be listed.
Refer to the AlphaServer user manual for additional information.