HP 3PAR StoreServ 7450 4-node HP 3PAR Service Processor Software User&#039 - Page 24

Configuring Local Notification Settings During Initial Setup

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If this is the first time enabling local notification access for this Service Processor, a local notification configuration wizard menu appears. The following sections describe how to perform the following tasks: • Configure sendmail • Enter site information • Create user profiles for up to three users If this is not the first time enabling local notification access for this service processor, the Service Processor Workbench menu appears. To edit local notification configuration settings, use the options available through the Service Processor Workbench menu. Configuring Local Notification Settings During Initial Setup The following instructions guide you through the initial configuration of local notification settings using the menu that appears after enabling local notification access for the first time, as described in "Enabling Local Notification Access" (page 23). To configure local notification settings later, see "Using Notification Maintenance Utilities" (page 25). After enabling local notification access for the first time, you have the option of setting up local notification from the Service Processor Enable/Disable Local Notification Access menu as follows: 1. Under Configure Mailhost, provide the mailhost information as follows: a. Type a mailhost IP address in the Mailhost IP Address field. This is the mailhost that the Service Processor (SP) uses to send notification messages to users defined with this menu. b. Type a mailhost domain name in the Mailhost Domain Name field. This is the domain name associated with the mailhost IP address (for example, HP.com), not the fully-qualified mailhost name (for example, mailhost.hp.com). c. (Optional) To enable RAP forwarding, click ON. When enabled, RAP forwarding automatically sends copies of the notification email to HP 3PAR Central. 2. Under the Setup Reporting Site Info option, provide the site information as follows: a. In the Company/Site Name field, type the name of the company or customer site name. If you do not provide a name, the name Customer is used by default. b. (Optional) In the Site Number field, type a site number. If you provide an HP 3PAR site number at this time, it can help clarify reporting, especially for local service providers. If you do not provide a site number, 1 is used by default. c. If necessary, use the Timezone list to select a time zone. If you do not specify a time zone, the time zone currently set on the SP is used by default. 3. Under User Profile/Site Notification Setup, create user profiles and notification records as follows: NOTE: User profiles and notification records can be added at any time. a. In the First Name and Last Name fields, type the first and last name of a user for the purpose of creating a profile. b. In the Email Address field, type the email address for the user profile. c. Use the Category list to select the type of user for this profile. d. In the Company field, type the name of the company for this user profile. 4. When finished, click Configure Local Notification to save the new settings and create the new user profile and site notification record. The Service Processor Onsite Customer Care screen appears. 5. On the SPOCC menu, click the Notify option to confirm that a site notification record appears for each user profile you created. 24 Local Notification Service

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If this is the first time enabling local notification access for this Service Processor, a local notification
configuration wizard menu appears. The following sections describe how to perform the following
tasks:
•
Configure sendmail
•
Enter site information
•
Create user profiles for up to three users
If this is not the first time enabling local notification access for this service processor, the
Service
Processor Workbench
menu appears. To edit local notification configuration settings, use the options
available through the
Service Processor Workbench
menu.
Configuring Local Notification Settings During Initial Setup
The following instructions guide you through the initial configuration of local notification settings
using the menu that appears after enabling local notification access for the first time, as described
in
“Enabling Local Notification Access” (page 23)
.
To configure local notification settings later, see
“Using Notification Maintenance Utilities” (page 25)
.
After enabling local notification access for the first time, you have the option of setting up local
notification from the
Service Processor Enable/Disable Local Notification Access
menu as follows:
1.
Under
Configure Mailhost
, provide the mailhost information as follows:
a.
Type a mailhost IP address in the
Mailhost IP Address
field. This is the mailhost that the
Service Processor (SP) uses to send notification messages to users defined with this menu.
b.
Type a mailhost domain name in the
Mailhost Domain Name
field. This is the domain
name associated with the mailhost IP address (for example, HP.com), not the fully-qualified
mailhost name (for example, mailhost.hp.com).
c.
(Optional) To enable RAP forwarding, click
ON
. When enabled, RAP forwarding
automatically sends copies of the notification email to HP 3PAR Central.
2.
Under the
Setup Reporting Site Info
option, provide the site information as follows:
a.
In the
Company/Site Name
field, type the name of the company or customer site name.
If you do not provide a name, the name
Customer
is used by default.
b.
(Optional) In the
Site Number
field, type a site number. If you provide an HP 3PAR site
number at this time, it can help clarify reporting, especially for local service providers. If
you do not provide a site number,
1
is used by default.
c.
If necessary, use the
Timezone
list to select a time zone. Ifyou do not specify a time zone,
the time zone currently set on the SP is used by default.
3.
Under
User Profile/Site Notification Setup
, create user profiles and notification records as
follows:
NOTE:
User profiles and notification records can be added at any time.
a.
In the
First Name
and
Last Name
fields, type the first and last name of a user for the
purpose of creating a profile.
b.
In the
Email Address
field, type the email address for the user profile.
c.
Use the
Category
list to select the type of user for this profile.
d.
In the
Company
field, type the name of the company for this user profile.
4.
When finished, click
Configure Local Notification
to save the new settings and create the new
user profile and site notification record.
The Service Processor Onsite Customer Care screen appears.
5.
On the SPOCC menu, click the
Notify
option to confirm that a site notification record appears
for each user profile you created.
24
Local Notification Service