HP 3PAR StoreServ 7450 4-node HP 3PAR Service Processor Software User&#039 - Page 8

SPOCC Overview, Logging In to SPOCC

Get HP 3PAR StoreServ 7450 4-node PDF manuals and user guides View all HP 3PAR StoreServ 7450 4-node manuals
Add to My Manuals
Save this manual to your list of manuals

Page 8 highlights

Figure 2 SP-to-HP 3PAR Central Relationship in SP Mode When a designated management workstation sits on the same network as the SP and is configured to access the SP, you have the option of using external communications at any time using the Customer Controlled Access (CCA) feature, which is accessible via SPMAINT. • For information about SPOCC, see "SPOCC Overview" (page 8). • For information about SPMAINT, see "SPMAINT Overview" (page 9). SPOCC Overview Service Processor Onsite Customer Care (SPOCC) is a suite of service tools applications in a web-based graphical user interface that is available to you for support of the HP 3PAR Storage System and its SP. SPOCC provides a vehicle to review logs and files, to store various types of support documentation, and to manually record system configuration details that are not directly available from the system itself. SPOCC offers you a web-based alternative to accessing most of the features and functionality available through SPMAINT. One important feature offered by SPOCC that is not available through SPMAINT is the ability to create subscription-based local notification lists. Local notification is designed primarily for those who want to be automatically notified of specific events or symptoms from a particular system. SPOCC allows you to enable or disable local notification and to manage how and when you are notified of important system events. Because SPOCC is a web-based interface, it is possible to have several active SPOCC sessions running at the same time, regardless of user privilege levels. By contrast, only one SPMAINT session is allowed at any one time through SPOCC or a CLI session. There are many tasks that can be performed using either the SPOCC interface or the SPMAINT interface. Because the SPOCC interface is the primary user interface available for the support of both the storage system and its SP, this guide focuses on performing tasks through SPOCC. When a task cannot be performed through SPOCC, this guide shows you how to perform that task using SPMAINT. Logging In to SPOCC To log in to SPOCC: 1. Type the IP address of the SP in the web browser, and then press ENTER. The Service Authentication menu appears. 2. Type your user ID and password, and then click OK. 8 Overview

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
Figure 2 SP-to-HP 3PAR Central Relationship in SP Mode
When a designated management workstation sits on the same network as the SP and is configured
to access the SP, you have the option of using external communications at any time using the
Customer Controlled Access (CCA) feature, which is accessible via SPMAINT.
•
For information about SPOCC, see
“SPOCC Overview” (page 8)
.
•
For information about SPMAINT, see
“SPMAINT Overview” (page 9)
.
SPOCC Overview
Service Processor Onsite Customer Care (SPOCC) is a suite of service tools applications in a
web-based graphical user interface that is available to you for support of the HP 3PAR Storage
System and its SP. SPOCC provides a vehicle to review logs and files, to store various types of
support documentation, and to manually record system configuration details that are not directly
available from the system itself. SPOCC offers you a web-based alternative to accessing most of
the features and functionality available through SPMAINT.
One important feature offered by SPOCC that is not available through SPMAINT is the ability to
create subscription-based local notification lists. Local notification is designed primarily for those
who want to be automatically notified of specific events or symptoms from a particular system.
SPOCC allows you to enable or disable local notification and to manage how and when you are
notified of important system events.
Because SPOCC is a web-based interface, it is possible to have several active SPOCC sessions
running at the same time, regardless of user privilege levels. By contrast, only one SPMAINT session
is allowed at any one time through SPOCC or a CLI session.
There are many tasks that can be performed using either the SPOCC interface or the SPMAINT
interface. Because the SPOCC interface is the primary user interface available for the support of
both the storage system and its SP, this guide focuses on performing tasks through SPOCC. When
a task cannot be performed through SPOCC, this guide shows you how to perform that task using
SPMAINT.
Logging In to SPOCC
To log in to SPOCC:
1.
Type the IP address of the SP in the web browser, and then press
ENTER
. The
Service
Authentication
menu appears.
2.
Type your user ID and password, and then click
OK
.
8
Overview