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7 Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback ([email protected]). Include the document title and part number, version number, or the URL when submitting your feedback. 37

Section	Page
HP 3PAR Service Processor Software User’s Guide	1
Contents	3
1 Introduction	5
Supported Service Processors	5
2 Overview	6
Service Processor Connectivity Overview	6
Secure Network Mode Overview	6
SP Mode Overview	7
SPOCC Overview	8
Logging In to SPOCC	8
Changing the SP Password by Using SPOCC	9
SPMAINT Overview	9
Accessing SPMAINT	9
SPMAINT Interface	10
Accessing the Interactive CLI	10
Policy Server Overview	10
Secure Service Agent Overview	10
3 SP Control Functions	12
Setting Up the Network for the Service Processor	12
Displaying Firewall Status	12
Displaying Firewall Status	12
Mounting and Unmounting a CD or DVD on the SP	12
Stopping and Starting System-Related Processes	13
Changing the SP Default Route	13
Changing the SP IP Address	13
Changing the Service Processor Netmask	14
Changing the Service Processor Default Gateway	14
Changing Transfer Media Settings	14
Changing the Transfer Media	15
Changing the Remote Operations Transfer Media	15
Resetting the Quiesce State in the Transfer Process	15
Administering an SP File Transfer Trigger	16
Managing Date and Time Settings	16
Changing the Date in SPMAINT	17
Changing the Time in SPMAINT	17
Changing the Time Zone in SPMAINT	17
Managing NTP Configuration	17
Displaying the NTP Configuration by Using SPMAINT	17
Adding an External NTP Server by Using SPMAINT	18
Removing an External NTP Server by Using SPMAINT	18
Defining the SP Process Control Parameters	18
Editing File Transfer Processes by Using SPMAINT	19
Running a SPLOR	20
4 HP 3PAR Communication Settings	21
Customer Controlled Access	21
Selecting the CCA Settings	21
Changing the CCA Setting	22
Using the File Transfer Monitor	22
5 Local Notification Service	23
Setting Up Local Notification	23
Enabling Local Notification Access	23
Configuring Local Notification Settings During Initial Setup	24
Using Notification Maintenance Utilities	25
Configuring Sendmail	25
Editing the Sites Table	25
Adding a Site	25
Editing the Product Table	25
Adding an Entry to the Product Table	25
Editing the Product Table Entries	26
Deleting a Product	26
Predefining Symptoms	26
Adding a Predefined Symptom	27
Editing Predefined Symptoms	27
Deleting a Predefined Symptom	27
Editing Default Shifts and Exceptions	27
Using the Global Default Shift Pattern	28
Using Prime Shift Patterns	28
Using Prime Shift Exceptions	28
Using Default Prime Shift Exceptions	28
Adding a Prime Shift Exception	28
Editing Default Shift Exceptions	29
Deleting a Prime Shift Exception	29
Enabling and Disabling RAP Forwarding	29
Managing Notification Records and User Profiles	30
Managing User Profiles	30
Adding a User Profile	30
Managing Local Notification Records	31
Adding a Notification Record	31
Editing a Notification Record	31
Deleting a Notification Record	32
Disabling Local Notification Access	32
6 Support and Other Resources	33
Contacting HP	33
HP 3PAR documentation	33
Typographic conventions	36
HP 3PAR branding information	36
7 Documentation feedback	37
A Deploying the Virtual SP	38
Taking a Snapshot of the Virtual SP	38