HP 3PAR StoreServ 7450 4-node HP 3PAR StoreServ 7450 Storage Troubleshooting G
HP 3PAR StoreServ 7450 4-node Manual
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- HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 1
HP 3PAR StoreServ 7450 Storage Troubleshooting Guide Abstract This guide is intended for experienced users and System Administrators troubleshooting HP 3PAR StoreServ 7450 Storage systems and have a firm understanding of RAID schemes. HP Part Number: QR482-96308 Published: June 2013 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 2
L.P. Confidential computer software. Valid license from HP required for possession, use or copying. HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 3
Nodes...7 PCIe Slots and Ports...8 I/O Modules ...9 Power Cooling Modules...9 Power Distribution Units...10 Service Processor Service Processor LEDs...22 3 Powering Off/On the Storage System 25 Powering Off ...25 Powering On...25 4 Alerts...27 Getting Recommended Actions 27 5 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 4
Example 2...41 Network Suggested Action 2 41 Node...42 Format of Possible Node Exception Messages 42 Suggested Node Action, General 42 Node Example 1...42 Node Suggested Action 1 43 Node Example 2...43 Node Suggested Action 2 43 Node Example 3...44 Node Suggested Action 3 44 PD...44 Format of - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 5
Action...55 Troubleshooting Storage System Setup 55 Storage System Setup Wizard Errors 55 Collecting SmartStart Log Files 61 Collecting Service Processor Log Files 61 Contacting HP Support about System Setup 61 6 Support and Other Resources 63 Contacting HP...63 HP 3PAR documentation...63 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 6
time. The HP 3PAR StoreServ Storage system HP 3PAR Management Console or CLI, the enclosures are displayed as DCS2 for 2U24 (M6710) , DCS1 (M6720) for 4U24, and DCN1 for a node enclosure. Drive Enclosures The maximum number of supported drive enclosures depends on the model and the number of nodes - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 7
the node enclosure. The HP 3PAR StoreServ 7450 Storage system has either two nodes or four nodes. The two-node configuration contains two nodes numbered 0 and 1. The four-node configuration is numbered 0 and 1 on the bottom, and 2 and 3 on the top. Figure 3 HP 3PAR StoreServ Two-node Configuration - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 8
Ports This table lists the default port configurations for the HP 3PAR StoreServ 7450 Storage systems. Table 1 Storage System Expansion Cards Expansion cards 2 FC HBAs only 2 10 Gb/s converged network adapter (CNA) only 2 FC HBAs + 2 10 Gb/s CNAs Nodes 0 and 1 1 FC HBA each 1 10 Gb/s CNA each 1 FC - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 9
. There are two types of PCMs: • The 580 W is used in the drive enclosures and does not include a battery. • The 764 W is used in the node enclosures and includes a replaceable battery. The PCMs are located at the rear of the storage system, and on the sides of the enclosure. There are - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 10
front-mounting unit space. NOTE: Depending on configuration, PDUs can also be mounted vertically. Service Processor The HP 3PAR StoreServ 7450 Storage system can include an HP 3PAR Service Processor (SP) or a Virtual Service Processor (VSP). If your configuration includes an SP, it is located at the - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 11
Figure 9 HP 3PAR Service Processor DL 320e Understanding Component Numbering 11 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 12
to indicate status of the hardware and whether or not it is functioning properly. These indicators help diagnose basic hardware problems. You can quickly identify hardware problems by examining the LEDs on all components using the tables and illustrations in this chapter. Enclosure LEDs Bezels LEDs - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 13
Disk Drive LEDs These LEDs are located on the front of the disk drives. Figure 11 Disk drive LEDs Table 4 Disk drive LEDs Callout 1 LED Activity Appearance Green 2 Fault Amber Indicates On - Normal operation Flashing - Activity On - Disk failed and is ready to be replaced. Flashing - The - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 14
Figure 12 PCM LEDs Table 5 (page 14) describes the LED states. Table 5 PCM LED Descriptions Icon LED Appearance On AC input fail Amber Flashing Indicates No AC power or PCM fault Firmware download PCM OK Green On Flashing AC present and PCM On / OK Standby mode Fan Fail Amber On - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 15
Table 5 PCM LED Descriptions (continued) Icon LED Appearance On Battery Good Green Flashing Indicates Present and charged Charging or disarmed Drive PCM LEDs The following figure shows the location of drive PCM LEDs. Figure 13 Drive PCM LEDs Table 6 (page 15) describes the drive PCM LED - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 16
Table 6 Drive PCM LED Descriptions (continued) Icon LED Appearance On DC Output Fail Amber Flashing Indicates No AC power or fault or out of tolerance Firmware download I/O Modules LEDs I/O modules are located on the back of the system. I/O modules have two mini-SAS universal ports, which - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 17
Figure 16 I/O Module LEDs Table 7 I/O module LEDs Icon Function Power Appearance Green State On Off Meaning Power is on Power is off Fault Amber External Port Activity LEDs Figure 17 External Port Activity LEDs On Off Flashing Fault Normal operation Locate command issued Function - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 18
Controller Node and Internal Component LEDs Controller nodes have the following LEDs. NOTE: Issue the locatenode command to flash the hotplug LED blue. Figure 18 Controller Node LEDs Figure 19 Controller Node Indicator LEDs 18 Understanding LED Indicator Status - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 19
Link Off - No link established or 10 Mbit Link On - No Link activity Off - No link established Flashing - Link activity FC Port LEDs The controller node has two FC ports and each includes two LEDs. The arrow heads shaped LEDs point to the port they are associated with. The following illustration - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 20
applied Not connected Connected at 4GB/sec. Connected at 8GB/sec. Normal/Connected - link up Link down or nor connected SAS Port LEDs The controller node has two SAS ports and each includes four LEDs, numbered 0-3: Figure 22 SAS port LEDs Table 11 SAS port LEDs Callout LED Appearance 1 DP - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 21
errors currently on link Flashing - Cluster link cabling error, controller node in wrong slot, or serial number mismatch between controller nodes. Fibre Channel Adapter Port LEDs The Fibre Channel adapter in the controller node includes Fibre Channel port LEDs: Figure 24 Fibre Channel 4-port LEDs - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 22
down or not connected Converged Network Adapter Port LEDs The CNA in the controller node includes two ports; each has a Link and Activity LED. NOTE: The down On - Link up Off - No activity On - Activity Service Processor LEDs The HP 3PAR SP (Proliant DL320e) LEDs are located at the front and rear - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 23
Green Off Green or Flashing Green Off Blue Flashing Blue Off Description Link No link Activity No activity Active System is being managed remotely Deactivated Service Processor LEDs 23 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 24
Table 16 Rear panel LEDs (continued) Item LED Appearance 4 Power supply Green Off Description Normal Off = one or more of the following conditions: • Power is unavailable • Power supply has failed • Power supply is in standby mode • Power supply error 24 Understanding LED Indicator Status - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 25
down the system. The command blinks all node and drive enclosure LEDs. Before you begin, use either SPMAINT or SPOCC to shut down and power off the system (see section Service Processor Onsite Customer Care in the HP 3PAR StoreServ 7450 Storage Service Guide). The system can be shutdown before - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 26
avoid any cabling errors, all drive enclosures must have at least one or more hard drive(s) installed before powering on the enclosure. 4. Power on the node enclosure PCMs. 5. Verify the status of the LEDs, see "Understanding LED Indicator Status" (page 12). 26 Powering Off/On the Storage System - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 27
should be taken for each alert. To learn more about alerts, see the HP 3PAR StoreServ Storage Concepts Guide. For information about system alerts, go to HP Guided Troubleshooting at http://www.hp.com/ support/hpgt/3par and select your server platform. To view the alerts, use the showalert command - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 28
6. On the next page, select the message code that matches the one that appeared in the alert. The next page shows the message type based on the message code selected and provides a link to the suggested action. 7. Follow the link. 8. On the suggested actions page, scroll through the list to - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 29
5 Troubleshooting The HP 3PAR OS is: checkhealth [ | ...] Command authority is Super, Service Command options are: • -list, which lists all components that Alert New alerts 4 Date Date is not the same on all nodes 1 LD LDs not mapped to a volume 2 License Golden License - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 30
can check the status of one or more specific storage system components. For example: cli% checkhealth node pd Checking node Checking pd The following components are healthy: node, pd Troubleshooting Storage System Components Use the checkhealth -list command to list all the components that can be - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 31
and those which have not been reported by the host agent. Displays VVs that are not optimal. The following sections provide details about troubleshooting specific components. Alert Displays any unresolved alerts and shows any alerts that would be seen by showalert -n. Format of Possible Alert - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 32
Cage cage: "Power supply AC state is " Cage cage: "Cage is in 'servicing' mode (Hot-Plug LED may be illuminated)" Cage cage: "Firmware is not current" Cage Example 1 Loop fail 0xe1 OK 0:1 2000001862953510 Green 35 0xe0 Loop fail 0xe0 OK 32 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 33
Link B TXLEDs Off Green LED(Loop_Split) Off Off LEDS(system,hotplug) Amber,Off Amber,Off -----------Midplane Info----------- Firmware_status Current Product_Rev 2.37 State Normal Op Loop_Split 0 Troubleshooting Storage System Components 33 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 34
DC1, DC2, DC4), and causes I/O to be routed through the other path. When the service action is finished, the servicecage endfc command should be issued to return the cage to normal FC 10 degraded 139520 119552 0:0:2* 1:0:2- 23 1:0:3 FC 10 degraded 139520 122368 0:0:2* 1:0:2- 34 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 35
SFP was installed in a 4 Gb/sec drive cage (DC4), and the 2 Gb SFP is not qualified for use in this drive cage. For cage problems, the following CLI commands are helpful: showcage -d, showcage -sfp, showcage -sfp -ddm, showcage -sfp -d, and showpd -state. cli% showcage -d cage4 Id Name LoopA Pos - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 36
Disable : No TX Fault : No RX Loss : No RX Power Low : No DDM Support : Yes --------Cage 4 FCAL 1 SFP 1-------- Cage ID : 4 Fcal ID : 1 : No TX Fault : No RX Loss : No RX Power Low : No DDM Support : Yes Data Encryption at Rest (DAR) Checks issues with Data Encryption. If the - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 37
generate a password-enabled backup file. Date Checks the date and time on all nodes and reports an error if they are not the same. Format of Possible Yes Active Nodes 0123 Active Speed 0 100 Default route: 192.168.56.1 NTP server : 192.168.56.109 Troubleshooting Storage System Components 37 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 38
"Number of logging LD's does not match number of nodes in the cluster" LD -- "Preserved data storage space does not equal total node's Data memory" LD Example 1 Component -------Description-------- Qty LD 0 V 0 --- N cli% showldmap Ten.usr.0 Ld space not used by any vv 38 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 39
is reported. Chunklets may have been manually moved with movech or by specifying it during a tune operation or during failure conditions such as node, path, or cage failures. The HA levels from highest to lowest are port, cage, mag, and ch (disk). Troubleshooting Storage System Components 39 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 40
to data cache size does not match. This message can be ignored unless all nodes are online. If all nodes are online and the error condition persists, determine the cause of the failure. Use Component -Identifier- --------Description License -- System Tuner License has expired 40 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 41
on network Network Suggested Action 2 Network errors have been detected on the specified node and network interface. Commands such as shownet and shownet -d are useful for troubleshooting network problems. These commands display current network counters as checkhealth shows errors from the last - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 42
supply and battery problems. Format of Possible Node Exception Messages 550205 568149943 0 0 0 0 0 0 Node node: "Node is not online" Node node: "Power supply detailed state is Node node: "Power supply AC state is " Node node: "Power - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 43
cli% shownode -ps Node PS -Serial- -PSState- FanState ACState DCState -BatState- ChrgLvl(%) 2 0 FFFFFFFF OK OK OK OK OK 100 2 1 FFFFFFFF OK OK OK OK OK 100 3 0 FFFFFFFF OK OK OK OK OK 100 3 1 FFFFFFFF Degraded OK OK OK Failed 0 Troubleshooting Storage System Components 43 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 44
0 1 0 0 Passed 1 2009-08-27 06:17:44 PDT 0 1 0 1 Passed 1 2009-09-10 06:19:34 PDT showbattery Node PS Bat Serial -State-- ChrgLvl(%) -ExpDate-- Expired Testing 0 0 0 83205243 OK 100 04/07/2011 No No 0 1 0 83202356 Degraded 100 do not have entries in the firmware DB file 44 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 45
Nodes in " PD File: "Folder not found on some Nodes in " PD File: "File not found on all Nodes in " PD File: "File not found on some Nodes 37 DC2 n/a -----------Cage detail info for cage3 --------- Troubleshooting Storage System Components 45 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 46
The primary and secondary I/O paths for disks (PDs) are balanced between nodes. The primary path is indicated in the showpd -path output and by 0:0:1 1:0:1 0/1 3 0:0:3 FC normal 0:0:1 1:0:1 1/0 ... 46 2:9:2 FC normal 2:0:3 3:0:3 2/3 47 2:9:3 FC normal 2:0:3 3:0:3 3/2 46 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 47
overworked, and then it samples again after five seconds. This does not necessarily indicate a problem, but it could negatively affect system performance. The IOPS thresholds currently set for this condition are very heavy I/O, examine the system further Troubleshooting Storage System Components 47 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 48
command to programmatically create and distribute the spare chunklets. % showsys -param System parameters from configured settings ----Parameter----- RawSpaceAlertFC : RawSpaceAlertNL : RemoteSyslog : RemoteSyslogHost : SparingAlgorithm : --Value-0 0 0 0.0.0.0 Unknown 48 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 49
and patches to the HP 3PAR OS version that is installed and install as needed to support this PD in Node-Port is reporting a degraded condition. This is most often caused by the SFP receiver circuit detecting a low signal level (RX Power Low), and that is usually caused by a poor Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 50
missing_A_port 14 1:2:0 FC degraded missing_A_port cli% showpd -path ---------Paths--------- Id CagePos Type -State-- A B Order 1 0:2:0 FC normal 0:0:1 1:0:1 0/1 ... 13 1:1:0 NL degraded 0:0:2\missing 1:0:2 1/- 14 1:2:0 FC degraded 0:0:2\missing 1:0:2 1/- 50 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 51
Identifier- --Description-- Port port:3:5:1 SFP is disabled Port Suggested Action 3 A node-port SFP will be disabled if the port has been placed offline using the ----Node_WWN---- -Port_WWN/HW_Addr- Type offline 2FF70002AC00054C 23510002AC00054C free Troubleshooting Storage System Components 51 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 52
-Description- Qty RC Stale volumes 1 Component --Identifier Description RC rc:yush_tpvv.rc VV yush_tpvv.rc of group yush_group.r1127 is stale on target S400_Async_Primary. 52 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 53
RC Suggested Action Perform remote copy troubleshooting such as checking the physical links between the storage system, and using CLI commands such as showrcopy, showrcopy -d, further use. They will not be auto-resolved and they will remain until they are Troubleshooting Storage System Components 53 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 54
manually removed with the MC (GUI) or CLI with removealert or setalert ack. To display system-initiated tasks, use Port 0 cs-wintec-test1 Generic 10000000C964121D --- 10000000C964121C 2:5:1 cli% servicehost list HostName -WWN/iSCSI_Name- Port host0 10000000C98EC67A 1:1:2 54 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 55
-d, showvv -cpg. Troubleshooting Storage System Setup If you Service Processor Log Files" (page 61) 3. Contact HP support and request support for your StoreServ 7450 Storage product. See "Contacting HP Support manual startup mode." Turn the storage system on and make sure it is running in manual - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 56
to set up the storage system. • "Unable to gather the storage system information. Make sure the specified storage system is running HP 3PAR OS 3.1.2 or later. For more help, contact HP support." This message displays as an inline error on the bottom of the wizard page. The error might be caused by - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 57
storage system has not yet discovered all the drive types. Make sure there are no cage problems." This error message displays in a dialog box with Retry and Cancel buttons. It occurs when the HP 3PAR StoreServ Storage is unable to determine all the drive types that are connected to the cage. Wait - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 58
slots, ports, and nodes. {0} will be the name of the cage with the problem. Recable the cage problem. Although the firmware upgrade may have succeeded, this error might occur if the cage does not boot back up. Contact HP Support. For information about contacting HP Support, see "Contacting HP Support - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 59
upgrade. {0} will be the name of the cage with the problem. Contact HP Support. For information about contacting HP Support, see "Contacting HP Support about System Setup" (page 61). • "The storage system . Click Back and specify a valid IPv4 gateway address. Troubleshooting Storage System Setup 59 - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 60
system was rebooted for any reason during installation. Click Cancel to close the wizard, and then begin the setup process again. For information about contacting HP Support, see "Contacting HP Support about System Setup" (page 61). 60 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 61
For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP about accessing the SP Setup wizard or the Storage System Setup wizard, collect the following information: • SmartStart log files • SP log files Troubleshooting Storage System - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 62
names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages • Operating system type and revision level • Detailed questions When you contact HP, specify that you are requesting support for your StoreServ 7450 Storage product. 62 Troubleshooting - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 63
the type of support you are requesting: HP 3PAR storage system HP 3PAR StoreServ 7450 Storage systems HP 3PAR StoreServ 10000 Storage systems HP 3PAR T-Class storage systems HP 3PAR F-Class storage systems Support request StoreServ 7450 Storage 3PAR or 3PAR Storage HP 3PAR documentation For - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 64
detailed alert information HP 3PAR F-Class, T-Class, and StoreServ 10000 Storage Troubleshooting Guide Installing, configuring, and maintaining the HP 3PAR Policy HP 3PAR Policy Server Installation and Setup Guide Server HP 3PAR Policy Server Administration Guide 64 Support and Other Resources - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 65
HP 3PAR StoreServ 7450 Storage Service Guide Troubleshooting 7450 storage systems HP 3PAR StoreServ 7450 Storage Troubleshooting Guide Maintaining the Service Processor HP 3PAR Service Processor Software User Guide HP 3PAR Service Processor Onsite Customer Care (SPOCC) User's Guide HP 3PAR - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 66
followed as directed in order to achieve a functional and supported implementation based on testing at HP. HP 3PAR branding information • The server previously referred to as the "InServ" is now referred to as the "HP 3PAR StoreServ Storage system." • The operating system previously referred to as - HP 3PAR StoreServ 7450 4-node | HP 3PAR StoreServ 7450 Storage Troubleshooting G - Page 67
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HP 3PAR StoreServ 7450 Storage
Troubleshooting Guide
Abstract
This guide is intended for experienced users and System Administrators troubleshooting HP 3PAR StoreServ 7450 Storage
systems and have a firm understanding of RAID schemes.
HP Part Number: QR482-96308
Published: June 2013