HP 410 HP Digital Copier printer 410 - (English) Reference Guide - Page 39

copies have horizontal smears, colors are bleeding into each other, parts of the original do

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copies have horizontal smears troubleshooting help cause The print cartridges may have a fiber build up. solution Print a Self-Test report. If the report shows that the ink looks as if something has brushed up against it, clean the ink cartridges. If you are still having problems, replace the print cartridges. colors are bleeding into each other cause solution Color documents can Try using the Normal setting or use HP Premium Papers. use excessive amounts of ink. The paper type is not For information on choosing a paper type, see recommended papers on suitable for the unit. page 8 and papers to avoid when copying on page 9. parts of the original do not appear or are cut off cause solution The original is not For more information on loading originals, see load originals on page 5. placed on the glass or in the ADF correctly. The original fills the If the image or text on your original fills the entire page without leaving a margins. margin, use the Fit to Page feature. The original is larger • Verify that you are copying to the same size paper as the original. This than the paper in the problem is most common when trying to copy a legal-sized paper onto tray. letter-sized paper. • Verify that you have selected the proper paper size for your project. Make sure you have loaded the correct paper size in the tray and the tray is properly installed. • Use the Reduce/Enlarge feature to resize the original to fit on the paper in the paper tray. The paper guides block the paper. The paper guides should be close to the edges of the paper in the input tray, but must not bend the paper. Remove the paper, and then move the left paper guide all the way to the left. Insert the paper, and then move the front paper guide even with the paper. Move the left paper guide to the edge of the paper. a blank page came out while copying cause The print cartridges are out of ink. solution Print a Self-Test Report to diagnose problems with the print cartridges. First clean the cartridges, and then replace them if necessary. reference guide 35

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reference guide
troubleshooting help
35
copies have horizontal smears
colors are bleeding into each other
parts of the original do not appear or are cut off
a blank page came out while copying
cause
solution
The print cartridges
may have a fiber
build up.
Print a Self-Test report. If the report shows that the ink looks as if something
has brushed up against it, clean the ink cartridges. If you are still having
problems, replace the print cartridges.
cause
solution
Color documents can
use excessive
amounts of ink.
Try using the
Normal
setting or use HP Premium Papers.
The paper type is not
suitable for the unit.
For information on choosing a paper type, see
recommended papers
on
page 8 and
papers to avoid when copying
on page 9.
cause
solution
The original is not
placed on the glass or
in the ADF correctly.
For more information on loading originals, see
load originals
on page 5.
The original fills the
margins.
If the image or text on your original fills the entire page without leaving a
margin, use the
Fit to Page
feature.
The original is larger
than the paper in the
tray.
•
Verify that you are copying to the same size paper as the original. This
problem is most common when trying to copy a legal-sized paper onto
letter-sized paper.
•
Verify that you have selected the proper paper size for your project.
Make sure you have loaded the correct paper size in the tray and the
tray is properly installed.
•
Use the
Reduce/Enlarge
feature to resize the original to fit on the paper
in the paper tray.
The paper guides
block the paper.
The paper guides should be close to the edges of the paper in the input
tray, but must not bend the paper. Remove the paper, and then move the
left paper guide all the way to the left. Insert the paper, and then move the
front paper guide even with the paper. Move the left paper guide to the
edge of the paper.
cause
solution
The print cartridges
are out of ink.
Print a Self-Test Report to diagnose problems with the print cartridges. First
clean the cartridges, and then replace them if necessary.