HP 4300tn HP LaserJet 4200 and 4300 series printer - User Guide - Page 97
Problem solving, Overview
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4 Problem solving Overview This section will help you to troubleshoot and solve minor printer problems. "Clearing jams" on page 96 Occasionally, paper can jam during printing. This section will help you to locate jams, properly clear them from the printer, and solve repeated jams. "Understanding printer messages" on page 109 The printer control panel display shows various messages. It shows printer status messages, such as INITIALIZING, and messages that require action, such as CLOSE TOP COVER. This section lists messages that require action or indicate a problem and provides instructions for what to do. Self-explanatory messages are not included. "Understanding accessory lights for the stacker and stapler/stacker" on page 122 This section explains errors that might occur when you are printing to the stacker or stapler/stacker accessory. This section describes error conditions indicated by the accessory lights and solutions to try. "Correcting print-quality problems" on page 124 The printer should produce print jobs of the highest quality. If print jobs do not look sharp and clear, defects such as lines, specks, or smears appear, or paper is wrinkled or curled, use this section to troubleshoot and solve the output-quality problem. "Determining printer problems" Before you can fix a printer problem, you must understand where the on page 131 problem lies. Use the flowchart in this section to determine the printer problem, and then follow the corresponding troubleshooting suggestions. "Troubleshooting the optional If you have an optional printer hard disk accessory, this section can help hard disk" on page 139 you identify errors that might occur while using it. "Troubleshooting PS errors" on This section describes errors that might occur when you are printing page 140 PostScript print jobs and solutions to try. "Communicating with an optional HP Jetdirect print server" on page 141 If you have an optional HP Jetdirect print server card and network print jobs are not reaching the printer, you can use the steps in this section to troubleshoot the issue. ENWW Overview 95