HP 5550 HP Deskjet 5551 printer - (English) Reference Guide - Page 18

English contacting hp customer care center The HP Customer Care Center provides expert advice on using your HP printer and solving problems with your printer. support process The HP support process works most effectively if you look for help in the following order: 1. Use the onscreen user's guide. See "viewing the onscreen user's guide" on page 4 2. Access HP e-support. • Check HP's Web support pages for product help • Send HP an email 3. Contact HP support by phone. For more information see "hp support by phone" on page 15. Support options and availability vary by product, country/region, and language. hp support Websites If you have access to the Internet, you can obtain a wide variety of information about your printer. hp support email One-to-one email gives direct answers to your questions from an HP support technician. Email support is a great way to ask technical questions or obtain an answer that is tailored to your specific need. Enter your question on a Web form and receive an email reply. software updates Use either of the following methods to obtain copies and updates of the printer software: • Download the printer software from HP's Website. • Phone the HP Customer Care Center to request a CD containing the software update files. See "support phone number" on page 15. Visit our Website for the latest printer software and support information in Japanese at: www.jpn.hp.com/hho/ index.html or English at: www.hp.com/ go/support/ 14