HP 5550 HP Deskjet 5551 printer - (English) Reference Guide - Page 19

English hp support by phone HP provides telephone support free of charge during the printer's phone support period. (Standard phone company charges do apply.) free phone support period Standard phone company charges apply. region Japan phone support 1 year As a part of our continuing effort to improve our phone support services, we advise you to check our Website on a regular basis for new information regarding service features and delivery. before placing a call Before placing a call for help, try these other free support options: • user's guide; see "viewing the onscreen user's guide" on page 4 • setup poster • HP e-support If you cannot solve the problem using these resources, call an HP support technician while you are in front of your computer and printer. For faster service, please be prepared to provide information about the steps you have taken to solve the problem. HP needs the following information to assist you: • The printer's model number (located on the label on the front of the printer) • The printer's serial number (located on the bottom of the printer) • The computer's operating system • The version of the printer driver (also referred to as the printer software) • Messages displayed at the time the situation occurred • Answers to these questions: - Has this situation happened before? Can you re-create it? - Did you add any new hardware or software on your computer around the time this situation began? support phone number If you need help solving a problem, contact HP support using the phone number in the table below. for this region... Japan use this phone number... 0570 000511 after the free phone support period After the free phone support period, contact your HP dealer or call the support phone number for your country to discover the available support options. 15