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Diagnostics and troubleshooting

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4 Diagnostics and troubleshooting Diagnostic information about the switch is available through the switch LEDs and the port LEDs. Diagnostic information is also available through the CLI, QuickTools, or Simple SAN Connection Manager event logs and error displays. This section describes the following types of diagnostics: • Switch diagnostics, page 41 describes the Input Power LED and System Fault LED indications. • Power-On self test diagnostics, page 42 describe the Heartbeat LED and the port Logged-in LED indications. This section also describes using maintenance mode to recover a disabled switch. Switch diagnostics The 8/20q Fibre Channel Switch has three switch LEDs that are used for diagnostics: Input Power LED, Heartbeat LED, and the System Fault LED (Figure 14). 1 3 2 1 Input Power LED 3 Heartbeat LED 2 System Fault LED Figure 14 Switch LEDs The following conditions are described in this section: • Input power LED is extinguished, page 41 • System fault LED is illuminated, page 42 Input power LED is extinguished The Input Power LED illuminates to indicate that the switch logic circuitry is receiving proper voltages. If the Input Power LED is extinguished: 1. Inspect the power cords and connectors. Is the cord unplugged? Is the cord or connector damaged? • Yes-Make necessary corrections or repairs. If the condition remains, continue. • No-Continue. 2. Inspect the AC power source. Is the power source delivering the proper voltage? • Yes-Continue. • No-Make necessary repairs. If the condition remains, contact your authorized maintenance provider. 8/20q Fibre Channel Switch installation and reference guide 41

Section	Page
Contents	3
About this guide	7
Intended audience	7
Related documentation	7
Document conventions and symbols	8
Table 1 Document conventions	8
Rack stability	9
HP technical support	9
Customer self repair	9
Product warranties	9
Subscription service	9
HP web sites	10
Documentation feedback	10
General description	11
Figure 1 8/20q Fibre Channel Switch	11
Switch LEDs and controls	12
Figure 2 Switch LEDs and controls	12
Input power LED (green)	12
Heartbeat LED (green)	12
System fault LED (amber)	12
Maintenance button	13
Resetting a switch	13
Placing the switch in maintenance mode	13
Fibre Channel ports	14
Figure 3 Fibre Channel ports	14
Port LEDs	14
Figure 4 Port LEDs	14
Port Logged-in LED (green)	14
Port Activity LED (green)	14
Transceivers	15
Port types	15
Ethernet port	15
Figure 5 Ethernet port	15
Serial port	16
Figure 6 Serial port and pin identification	16
Table 2 Serial port pin identification	16
Power supply and fans	16
Switch management	17
QuickTools web applet	17
Simple SAN Connection Manager	17
Command line interface	17
Simple Network Management Protocol	17
Storage Management Initiative-Specification (SMI-S)	17
File transfer protocols	17
Planning	19
Devices	19
Device access	19
Table 3 Zoning database limits	20
Performance	20
Distance	20
Bandwidth	20
Latency	21
Table 4 Port-to-port latency	21
Feature licenses	21
Multiple switch fabrics	21
Optimizing device performance	21
Domain ID, principal priority, and domain ID lock	22
Common topologies	22
Switch services	22
Fabric security	23
Connection security	24
User account security	24
Port binding	25
Device security	25
Fabric management	26
Installation	27
Site requirements	27
Management Station and Workstation requirements	27
Table 5 Management station requirements for Simple SAN Connection Manager	27
Table 6 Workstation requirements for QuickTools	28
Switch power requirements	28
Environmental conditions	28
Installing a switch	28
Mount the switch	29
Before you begin	29
Collect the required items	30
Verify the kit contents	30
Table 7 8/20q Fibre Channel Switch rack mount kit hardware	30
Rack the switch	31
Figure 7 Attaching the rails to the switch	31
Figure 8 Installing the rear mounting brackets	31
Figure 9 Installing the switch and rail assembly	31
Figure 10 Fastening the rail to the front of the rack	32
Figure 11 Fastening the rail to the rear mounting bracket	32
Figure 12 Installing the filler panel	32
Install the transceivers	33
Configure the workstation	33
Configuring the workstation IP address for Ethernet connections	33
Configuring the workstation serial port	33
Apply power to the switch	34
Connect the management station or workstation to the switch	35
Figure 13 Management station and workstation cable connections	35
Configure the switch	35
Simple SAN Connection Manager switch configuration	35
QuickTools switch configuration	35
CLI switch configuration	36
Cable devices to the switch	36
Installing firmware	36
Using QuickTools to install firmware	37
Using the CLI to install firmware	37
One-step firmware installation	38
Custom firmware installation	39
Adding a switch to an existing fabric	39
Installing feature license keys	40
Diagnostics and troubleshooting	41
Switch diagnostics	41
Figure 14 Switch LEDs	41
Input power LED is extinguished	41
System fault LED is illuminated	42
Power-On self test diagnostics	42
Heartbeat LED blink patterns	42
Internal firmware failure blink pattern	42
Fatal POST error blink pattern	43
Configuration file system error blink pattern	43
Over-temperature blink pattern	43
Logged-in LED indications	44
Figure 15 Logged-in LED	44
E_Port isolation	44
Excessive port errors	45
Recovering a switch using maintenance mode	46
Exiting the maintenance menu (option 0)	47
Unpacking a firmware image file in maintenance mode (option 1)	47
Resetting the network configuration in maintenance mode (option 2)	47
Resetting user accounts in maintenance mode (option 3)	47
Copying log files in maintenance mode (option 4)	48
Removing the switch configuration in maintenance mode (option 5)	48
Remaking the file system in maintenance mode (option 6)	48
Resetting the switch in maintenance mode (option 7)	48
Updating the boot loader in maintenance mode (option 8)	48
Regulatory compliance and safety	49
Regulatory compliance	49
Federal Communications Commission notice for Class A equipment	49
Cables	49
Laser device	49
Laser safety warning	49
Certification and classification information	50
Laser product label	50
Figure 16 Class 1 laser product label	50
International notices and statements	50
Canadian notice (avis Canadien)	50
European Union regulatory notice	51
Japanese notice	51
Korean notice	51
Taiwan notice	51
Electrostatic discharge	53
How to prevent electrostatic discharge	53
Grounding methods	53
Technical specifications	55
General specifications	55
Table 8 General specifications	55
Maintainability features	56
Table 9 Maintainability features	56
Fabric management specifications	57
Table 10 Fabric management specifications	57
Weight and physical dimensions	57
Table 11 Switch physical dimensions	57
Electrical specifications	57
Table 12 Electrical specifications	57
Environmental requirements	58
Table 13 Environmental requirements	58
Factory configuration defaults	59
Factory switch configuration	59
Table 14 Switch configuration defaults	59
Factory port configuration	60
Table 15 Port configuration defaults	60
Factory port threshold alarm configuration	61
Table 16 Port threshold alarm configuration defaults	61
Factory zoning configuration	61
Table 17 Zoning configuration defaults	61
Factory SNMP configuration	62
Table 18 SNMP configuration defaults	62
Factory switch services configuration	62
Table 19 Services configuration defaults	62
Factory system configuration	63
Table 20 System configuration defaults	63
Factory RADIUS configuration	63
Table 21 RADIUS configuration defaults	63
Factory security configuration	64
Table 22 Security configuration defaults	64
Factory Call Home configuration	64
Table 23 Call Home service configuration defaults	64
Glossary	65
Index	69
Numerics	69
A	69
B	69
C	69
D	69
E	69
F	69
G	70
H	70
I	70
L	70
M	70
N	70
O	70
P	70
Q	70
R	71
S	71
T	71
U	71
V	71
W	71