HP 8/20q HP StorageWorks Simple SAN Connection Manager User Guide (5697-0633, - Page 144

Symptoms, Solution, memory for [HOST, SWITCH

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During a server, switch, or storage refresh, I receive an error message similar to the following: The shared memory for [HOST, SWITCH, or VDS] objects is full. Please consult the user's guide to increase the size of the shared memory and reboot the system for the changes to take effect. Symptoms: When you have a very large SAN, the object database allocated in memory is not large enough to support the contents of the entire database. A user usually receives this message when adding a new device to an already massive SAN or by having an extremely large number of LUNs. Solution: For the message that states HOST objects are full, open the following file using a text editor on your management station only: C:\Program Files\QLogic Corporation\RemotePartition\host_config.xml For the message that states SWITCH objects are full, open the following file using a text editor on your management station only: C:\Program Files\QLogic Corporation\RemotePartition\switch_config.xml For the message that states STORAGE or VDS objects are full, open the following file using a text editor on your management station only: C:\Program Files\QLogic Corporation\RemotePartition\vds_config.xml Search for the XML node called memory (in bold), which looks like the following: 3600000 16777216 1 This value represents the memory size to be used for the database. Replace the value with a larger numeric value than what is currently set. HP recommends that you find the current value in the list below and then use the next largest value as your new value. The following values are recommended: • 16777216 • 33554432 • 67108864 • 134217728 Using the XML above as an example, the next largest value would be 33554432 and the new contents of the file would look like the following: 3600000 33554432 1 Save the changes to the XML file and then reboot the management station. SSCM will now start normally with a larger database size in memory. 144 Troubleshooting

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144
Troubleshooting
During a server, switch, or storage refresh, I receive an error message similar to the following: The shared
memory for [HOST, SWITCH, or VDS] objects is full. Please consult the user's guide to increase the size of
the shared memory and reboot the system for the changes to take effect.
Symptoms:
When you have a very large SAN, the object database allocated in memory is not
large enough to support the contents of the entire database. A user usually receives this
message when adding a new device to an already massive SAN or by having an
extremely large number of LUNs.
Solution:
For the message that states HOST objects are full, open the following file using a text
editor on your management station only:
C:\Program Files\QLogic
Corporation\RemotePartition\host_config.xml
For the message that states SWITCH objects are full, open the following file using a text
editor on your management station only:
C:\Program Files\QLogic
Corporation\RemotePartition\switch_config.xml
For the message that states STORAGE or VDS objects are full, open the following file
using a text editor on your management station only:
C:\Program Files\QLogic
Corporation\RemotePartition\vds_config.xml
Search for the XML node called memory (in bold), which looks like the following:
<config>
<general>
<interval>3600000</interval>
<memory>16777216</memory>
<discovery>1</discovery>
</general>
</config>
This value represents the memory size to be used for the database. Replace the value
with a larger numeric value than what is currently set. HP recommends that you find the
current value in the list below and then use the next largest value as your new value. The
following values are recommended:
•
16777216
•
33554432
•
67108864
•
134217728
Using the XML above as an example, the next largest value would be 33554432 and
the new contents of the file would look like the following:
<config>
<general>
<interval>3600000</interval>
<memory>33554432</memory>
<discovery>1</discovery>
</general>
</config>
Save the changes to the XML file and then reboot the management station. SSCM will
now start normally with a larger database size in memory.