9 Troubleshooting, servicing, and maintenance
.....................................
121
Troubleshooting the storage system
............................................................................................
121
Operating system problems and resolutions
.........................................................................
121
Application software problems
...........................................................................................
122
ASM alerts
...............................................................................................................
122
Recovering from logical disk failure
....................................................................................
130
Maintenance updates
.......................................................................................................
131
System updates
..........................................................................................................
131
Troubleshooting resources
..................................................................................................
131
HP web site
..............................................................................................................
131
Storage system documentation
.....................................................................................
131
Subscriber's Choice
...................................................................................................
131
White papers
............................................................................................................
131
Firmware updates
......................................................................................................
132
WEBES (Web Based Enterprise Services)
...................................................................................
132
Certificate of Authenticity
.........................................................................................................
132
10 System recovery
...........................................................................
133
The System Recovery DVD
........................................................................................................
133
To restore a factory image
.......................................................................................................
133
Systems with a DON'T ERASE partition
......................................................................................
133
Managing disks after a restoration
............................................................................................
133
A File server management
..................................................................
135
New or improved file services features in Windows Storage Server 2003 R2
..................................
135
Storage Manager for SANs
...............................................................................................
135
Single Instance Storage
.....................................................................................................
135
Search enhancements
.......................................................................................................
136
File Server Resource Manager
............................................................................................
136
Windows SharePoint Services
............................................................................................
136
HP All-in-One Management Console
...................................................................................
136
File services management
........................................................................................................
137
Configurable and pre-configured storage
............................................................................
137
Storage management utilities
.............................................................................................
138
Array management utilities
..........................................................................................
138
Array Configuration Utility
..........................................................................................
138
Disk Management utility
.............................................................................................
139
Guidelines for managing disks and volumes
........................................................................
139
When managing disks and volumes:
............................................................................
139
Scheduling defragmentation
..............................................................................................
140
Disk quotas
.....................................................................................................................
140
Adding storage
................................................................................................................
141
Expanding storage
....................................................................................................
141
Extending storage using Windows Storage Utilities
........................................................
142
Expanding storage using the Array Configuration Utility
.................................................
142
Volume shadow copies
............................................................................................................
143
Shadow copy planning
.....................................................................................................
143
Identifying the volume
................................................................................................
143
Allocating disk space
.................................................................................................
144
Identifying the storage area
........................................................................................
145
Determining creation frequency
...................................................................................
145
Shadow copies and drive defragmentation
..........................................................................
145
Mounted drives
................................................................................................................
146
6