HP CB016A User Guide - Page 7

Troubleshoot installation issues, Hardware installation suggestions - warranty

Page 7 highlights

Contents Solve printing problems ...55 The device shuts down unexpectedly 55 All device lights are on or flashing 55 The device is not responding (nothing prints 55 Device does not accept printhead 56 Device takes a long time to print 57 Blank or partial page printed 57 Something on the page is missing or incorrect 58 Placement of the text or graphics is wrong 58 Device prints half a page, then ejects the paper 59 Poor print quality and unexpected printouts 59 Poor quality printouts ...60 Meaningless characters print 60 Ink is smearing ...61 Ink is not filling the text or graphics completely 61 Output is faded or dull colored 61 Colors are printing as black and white 62 Wrong colors are printing 62 Printout shows bleeding colors 62 Colors do not line up properly 63 Lines or dots are missing from text or graphics 63 Solve paper-feed problems ...63 A paper-feed problem is occurring 63 Solve device management problems 65 Embedded Web server cannot be opened 65 Troubleshoot installation issues 66 Hardware installation suggestions 66 Software installation suggestions 66 Solve network problems 67 Clear jams ...68 Clear a jam in the device 68 Tips for avoiding jams ...69 6 Control-panel lights reference Interpreting control-panel lights 71 Interpreting network connector lights 76 A HP supplies and accessories Order printing supplies online 77 Accessories ...77 Supplies ...77 Ink cartridges ...77 Printheads ...78 HP media ...78 B Support and warranty Hewlett-Packard limited warranty statement 80 Obtain electronic support ...81 3

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Solve printing problems
..........................................................................................................
55
The device shuts down unexpectedly
...............................................................................
55
All device lights are on or flashing
....................................................................................
55
The device is not responding (nothing prints)
...................................................................
55
Device does not accept printhead
.....................................................................................
56
Device takes a long time to print
.......................................................................................
57
Blank or partial page printed
.............................................................................................
57
Something on the page is missing or incorrect
.................................................................
58
Placement of the text or graphics is wrong
.......................................................................
58
Device prints half a page, then ejects the paper
...............................................................
59
Poor print quality and unexpected printouts
............................................................................
59
Poor quality printouts
........................................................................................................
60
Meaningless characters print
............................................................................................
60
Ink is smearing
.................................................................................................................
61
Ink is not filling the text or graphics completely
.................................................................
61
Output is faded or dull colored
..........................................................................................
61
Colors are printing as black and white
..............................................................................
62
Wrong colors are printing
..................................................................................................
62
Printout shows bleeding colors
.........................................................................................
62
Colors do not line up properly
...........................................................................................
63
Lines or dots are missing from text or graphics
................................................................
63
Solve paper-feed problems
.....................................................................................................
63
A paper-feed problem is occurring
....................................................................................
63
Solve device management problems
......................................................................................
65
Embedded Web server cannot be opened
.......................................................................
65
Troubleshoot installation issues
..............................................................................................
66
Hardware installation suggestions
....................................................................................
66
Software installation suggestions
......................................................................................
66
Solve network problems
...................................................................................................
67
Clear jams
..............................................................................................................................
68
Clear a jam in the device
..................................................................................................
68
Tips for avoiding jams
.......................................................................................................
69
6
Control-panel lights reference
Interpreting control-panel lights
..............................................................................................
71
Interpreting network connector lights
......................................................................................
76
A
HP supplies and accessories
Order printing supplies online
.................................................................................................
77
Accessories
............................................................................................................................
77
Supplies
..................................................................................................................................
77
Ink cartridges
....................................................................................................................
77
Printheads
........................................................................................................................
78
HP media
..........................................................................................................................
78
B
Support and warranty
Hewlett-Packard limited warranty statement
...........................................................................
80
Obtain electronic support
........................................................................................................
81
Contents
3