HP Chromebook 11 G9 Education Edition Maintenance and Service Guide - Page 37

Preparation for disassembly

Top cover/keyboard

To remove the top cover/keyboard, use this procedure and illustration.

NOTE:

The top cover/keyboard spare part kit includes keyboard cable.

Table 5-1

Top cover/keyboard description and part numbers

For use in country/region

Spare part number

For use in country/region

Spare part number

Top cover/keyboard in jet black ﬁnish (includes keyboard cable):

For use in Belgium

M47382-A41

For use in Romania

M47382-271

For use in Brazil

M47382-201

For use in Russia

M47382-251

For use in Canada

M47382-DB1

For use in Saudi Arabia

M47382-171

For use in the Czech Republic

and Slovakia

M47382-FL1

For use in Slovenia

M47382-BA1

For use in Denmark, Finland, and

Norway

M47382-DH1

For use in South Korea

M47382-AD1

For use in France

M47382-051

For use in Spain

M47382-071

For use in Germany

M47382-041

For use in Sweden and Finland

M47382-B71

For use in Israel

M47382-BB1

For use in Switzerland

M47382-BG1

For use in Italy

M47382-061

For use in Taiwan

M47382-AB1

For use in Japan

M47382-291

For use in Thailand

M47382-281

For use in Latin America

M47382-161

For use in Turkey

M47382-141

For use in the Netherlands

M47382-B31

For use in the United Kingdom

M47382-031

For use in Portugal

M47382-131

For use in the United States

M47382-001

Top cover/keyboard in nautical teal ﬁnish (includes keyboard cable):

For use in Romania

M47383-271

For use in Belgium

M47383-A41

For use in Russia

M47383-251

For use in Brazil

M47383-201

For use in Saudi Arabia

M47383-171

For use in Canada

M47383-DB1

For use in Slovenia

M47383-BA1

For use in the Czech Republic

and Slovakia

M47383-FL1

For use in South Korea

M47383-AD1

For use in Denmark, Finland, and

Norway

M47383-DH1

For use in Spain

M47383-071

For use in France

M47383-051

For use in Sweden and Finland

M47383-B71

For use in Germany

M47383-041

For use in Switzerland

M47383-BG1

For use in Israel

M47383-BB1

For use in Taiwan

M47383-AB1

For use in Italy

M47383-061

For use in Thailand

M47383-281

For use in Latin America

M47383-161

For use in Turkey

M47383-141

ENWW

Component replacement procedures

29

Section	Page
Product description	9
Components	11
Right	11
Left	12
Display	13
Touchpad	14
Special keys	15
Bottom	16
Illustrated parts catalog	17
Computer major components	17
Display assembly subcomponents	21
Cables	23
Miscellaneous parts	24
Removal and replacement procedures preliminary requirements	25
Tools required	25
Service considerations	26
Plastic parts	26
Cables and connectors	26
Drive handling	26
Electrostatic discharge information	27
Generating static electricity	27
Preventing electrostatic damage to equipment	28
Personal grounding methods and equipment	28
Grounding the work area	28
Recommended materials and equipment	29
Cleaning your computer	30
Enabling HP Easy Clean (select products only)	30
Removing dirt and debris from your computer	30
Cleaning your computer with a disinfectant	31
Caring for wood veneer (select products only)	32
Packaging and transporting guidelines	32
Accessing support information	32
Removal and replacement procedures for authorized service provider parts	35
Component replacement procedures	36
Preparation for disassembly	37
Top cover/keyboard	37
Touchpad cable	40
Touchpad	41
Battery	42
WLAN module	43
Speakers	45
Connector board cables	45
Connector board	46
System board	47
Heat sink	49
29.6 cm (11.6 in) display assembly	51
Backing up, resetting, and recovering	59
Backing up	59
Resetting	59
Recovering	60
Installing the Chromebook Recovery Utility	60
Creating recovery media	60
Recovering the Chrome operating system	60
Setting up your computer after a reset or recovery	60
Erase and reformat the recovery media	60
Specifications	62
Computer specifications	62
29.5 cm (11.6 in) display specifications	62
Specifications	65
Computer specifications	65
29.6 cm (11.6 in) display specifications	66
Statement of memory volatility	67
Current BIOS steps	67
Nonvolatile memory usage	69
Questions and answers	71
Using HP Sure Start (select products only)	73
Power cord set requirements	75
Requirements for all countries	75
Requirements for specific countries and regions	75
Recycling	79

HP Chromebook 11 G9 Education Edition Maintenance and Service Guide - Page 37

Preparation for disassembly, Top cover/keyboard

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