HP Designjet 2000/3000cp Service Manual - Page 8

System Error: 020000 Ć Check the Service Station Interconnect Cable. Check cables for the Primer Stepper Motor and Sensor. Check that the air tubes that are connected between the primer assembly and the service station are in the correct position and are not squeezed together. Check that the Primer Stepper Motor is NOT shorted. Replace Service Station interconnect cable. Replace Primer Assembly. Replace Service Station Assembly. Replace Electronics Module. System Error: 020001 Ć Check if the ink cartridges are installed correctly on the Elevator and that there are no obstacles in the way. Check/replace the Refill Interconnect Cable. Check cables for the Elevator Stepper Motor and Sensor. Check that the Elevator Stepper Motor is NOT shorted. Replace Refill Interconnect PCA. Replace Elevator Assembly. Replace Electronics Module. System Error: 020002 Ć Check/replace Refill Interconnect Cable. Check Refill Stepper Motor and Sensor cables. Check that the Refill stepper motor is NOT shorted. Replace Refill Interconnect PCA. Replace Refill Assembly. Replace Electronics Module. System Error: 020003 Ć Perform the Refill Calibration. Check for obstacles in the Refill path. Check/replace Refill Interconnect Cable. Check the cables for the Refill Stepper Motor and Sensor. Check that the Refill stepper motor is NOT shorted. Replace Refill Interconnect PCA. Replace Refill Assembly. Replace Electronics Module. System Error: 020004 Ć Perform the Service Station Calibration. Check that the Service Station flag is installed correctly. Check that the Service Station nut is installed correctly. The nut is located on the front side of the Service Station, just below the Printhead Cleaner holder. Check/replace the Service Station Interconnect Cable. Check cables for the Service Station components. Check that the Service Station stepper motors are NOT shorted. Replace Service Station Assembly. Replace Electronics Module. System Error: 020005 Ć Check if the ink cartridges are installed correctly on the Elevator and that there are no obstacles in the way. Check/replace Refill Interconnect Cable. Check cables for the Elevator Stepper Motor and Sensor. Check that the Elevator stepper motor is NOT shorted. Replace Refill Interconnect PCA. Replace Elevator Assembly. Replace Electronics Module. System Error: 020006 Ć Perform Refill Calibration. System Error: 020010 Ć Switch the printer OFF and ON again and check if the error code disappears. If the error code disappears, do NOT try to troubleshoot any further. Check that the Encoder Strip is NOT damaged or dirty. If necessary, clean the encoder strip, or if damaged, replace the Encoder Strip. Clean and lubricate the slider rods. Replace YĆaxis Motor Assembly. Replace Tensioner Holder Assembly (with spring). Replace YĆaxis belt. Replace Carriage Assembly. System Error: 020011 Ć Refer to Error Code 020010. 6 Quick Reference Service Manual HP DesignJet 2500CP and 2000CP Printers