HP Deskjet 460 HP Mobile Printer Toolbox for Personal Digital Assistants (PDAs - Page 21

Contacting customer support, Hewlett-Packard limited warranty statement - cartridge

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B Support and warranty Support and warranty If the software is not operating properly, try using one of the following support services to obtain assistance. Contacting customer support For a list of customer support options, see the onscreen user's guide for the printer. You can also visit the HP support website on hp.com for the latest software, product, operating system, and support information: http://www.hp.com/support/ Hewlett-Packard limited warranty statement HP product Software Duration of limited warranty 1 year Extent of limited warranty 1. Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer. 2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free. 3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover any other problems, including those that arise as a result of: a. Improper maintenance or modification; b. Software, media, parts, or supplies not provided or supported by HP; c. Operation outside the product's specifications; d. Unauthorized modification or misuse. 4. For HP products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage. 5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's warranty, HP shall either repair or replace the product, at HP's option. 6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase price for the product. Contacting customer support 19

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Contacting customer support
Support and warranty
19
B
Support and warranty
If the software is not operating properly, try using one of the following support services to obtain
assistance.
Contacting customer support
For a list of customer support options, see the onscreen user’s guide for the printer.
You can also visit the HP support website on hp.com for the latest software, product, operating system,
and support information:
Hewlett-Packard limited warranty statement
Extent of limited warranty
1.
Hewlett-Packard warrants to the end-user customer that the HP products specified above will be free
from defects in materials and workmanship for the duration specified above, which duration begins on
the date of purchase by the customer.
2.
For software products, HP’s limited warranty applies only to a failure to execute programming
instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.
3.
HP’s limited warranty covers only those defects that arise as a result of normal use of the product, and
does not cover any other problems, including those that arise as a result of:
a.
Improper maintenance or modification;
b.
Software, media, parts, or supplies not provided or supported by HP;
c.
Operation outside the product’s specifications;
d.
Unauthorized modification or misuse.
4.
For HP products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the
warranty to the customer or any HP support contract with the customer. However, if product failure or
damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time
and materials charges to service the product for the particular failure or damage.
5.
If HP receives, during the applicable warranty period, notice of a defect in any product which is
covered by HP’s warranty, HP shall either repair or replace the product, at HP’s option.
6.
If HP is unable to repair or replace, as applicable, a defective product which is covered by HP’s
warranty, HP shall, within a reasonable time after being notified of the defect, refund the purchase
price for the product.
HP product
Duration of limited warranty
Software
1 year