HP E24q User Guide

HP E24q Manual

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  • HP E24q | User Guide - Page 1
    User Guide
  • HP E24q | User Guide - Page 2
    describes features that are common to most models. Some features may not be available on your product. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select User Guides. First Edition: May 2020 Document Part Number: M02686-001
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    , setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not
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    iv About this guide
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    ...13 Installing a security cable ...15 Turning on the monitor ...16 HP watermark and image retention policy 16 2 Using the monitor ...17 Downloading Auto-Sleep Mode ...20 Using low blue light ...20 3 Support and troubleshooting ...21 Solving common issues ...21 Button lockouts ...22 Using the
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    35 Finding the best assistive technology 36 Assessing your needs ...36 Accessibility for HP products 36 Standards and legislation ...37 Standards ...37 Mandate 376 - EN 38 Organizations ...38 Educational institutions ...38 Other disability resources ...38 HP links ...38 Contacting support ...39 vi
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    Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is also available on the Web at http://www.hp sized furniture designed to properly support your monitor. WARNING! Monitors in accordance with the installation instructions. WARNING! This equipment is
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    for reduced power consumption NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit. To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to find your product. Then select Manuals. 2 Chapter 1 Getting started
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    Front components Table 1-1 Front components and their descriptions Component Description (1) Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. (2) OSD buttons (assignable) When the OSD menu is open, press the buttons to navigate through the
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    Rear and side components Table 1-2 Rear and side components and their descriptions Component Description (1) Security cable slot Connects an optional security cable. (2) Power connector Connects the power cord. (3) VESA release button Releases the stand from the monitor. (4)
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    and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the
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    2. With the monitor still placed facedown inside the box, lower the bottom of the stand's mounting plate into the back of the monitor's recess (1) until it snaps into place (2). 3. With the monitor still placed facedown inside the box: a. Insert the base into the bottom of the monitor stand (1). b.
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    of the monitor head. For best performance, use the power and video cables provided with the monitor. NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket. Removing the monitor stand IMPORTANT: Before disassembling the monitor, be sure that the monitor is
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    the holes on the mounting device and into the VESA screw holes on the back of the monitor head. IMPORTANT: If these instructions do not apply to your device, then follow the mounting device manufacturer's instructions when mounting the monitor to a wall or swing arm. 8 Chapter 1 Getting started
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    Connecting the cables NOTE: Depending on the model, the monitor may be capable of supporting VGA, HDMI, or DisplayPort inputs. The video mode is determined by the video cable used. The monitor automatically determines which inputs have valid video signals.
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    ● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. 3. Connect a USB cable. ● Connect a USB Type-A to Type-B cable to the USB Type-B port on the rear of the monitor and the other end to a USB port on the source
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    4. Connect one end of the power cord to the power connector on the rear of the monitor and the other end to a grounded AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
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    Connecting USB devices USB ports are used to connect devices such as a digital camera, USB keyboard, or USB mouse. There are four USB ports on the monitor to connect to a device (downstream): two USB Type-A on the rear and two USB Type-A on the side. There is one USB Type-B port on the rear to act
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    and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. 1. Tilt the monitor head forward or backward to set it to
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    2. Adjust the monitor's height to a comfortable position for your individual workstation. The monitor's top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined may be more comfortable for users with corrective lenses. Reposition
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    -Screen Menu Rotation, and then select Portrait. Installing a security cable You can secure the monitor to a fixed object with an optional security cable available from HP. Use the key provided to attach and remove the lock. Setting up the monitor 15
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    on the monitor is not covered under the HP warranty. NOTE: If pressing the power button button for 10 seconds. NOTE: On select HP monitors, you can disable the power light in for the display. HP watermark and image retention day is not covered under the HP warranty. To avoid image retention damage,
  • HP E24q | User Guide - Page 23
    Color Matching) files To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions. The Information file The INF file defines monitor resources used by
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    Using the OSD menu Use the OSD menu to adjust the screen image based on your viewing preferences. To access and make adjustments in the OSD: ● Use the buttons at the bottom of the monitor's front bezel. To access the OSD menu and make adjustments: 1. If the monitor is not already on, press the
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    To comply with international power standards, when the monitor is in Sleep Mode, the monitor's default setting is Power Saver mode. If your monitor supports Performance mode, then to keep the USB ports enabled when the monitor is in Sleep mode, change the power mode setting from Power Saver mode
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    when the monitor is in sleep mode. Using Auto-Sleep Mode The monitor supports an OSD menu option called Auto-Sleep Mode that allows you to enable Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is also available on the Web at http://www.hp.
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    3 Support and troubleshooting Solving common issues The following table lists possible issues, the incompatible. Open the OSD menu and select the Input menu. Set AutoSwitch Input to Off and manually select the input. or Replace the video card or connect the video cable to one of the computer
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    ● Changing monitor resolution You can manually optimize the screen performance for the auto-adjustment pattern software utility from http://www.hp.com/support. Do not use this procedure if the monitor can download this utility from http://www.hp.com/support.) The setup test pattern is displayed.
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    , you will obtain the best results by using the auto-adjustment pattern software utility. You can download this utility from http://www.hp.com/support. When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the values until the distortion disappears. To
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    shifts the image up or down. Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information about how
  • HP E24q | User Guide - Page 31
    product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor
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    Shipping the monitor Keep the original packing box in a storage area. You may need it later if you ship the monitor or move. 26 Chapter 4 Maintaining the monitor
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    manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications about this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 68.6 cm (27.0 in) FHD model
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    68.6 cm (27.0 in) QHD model specifications Table A-2 68.6 cm (27.0 in) QHD monitor specifications Specification Measurement Display, wide screen Type 68.6 cm IPS Viewable image size 68.6 cm diagonal Maximum weight (unpacked) 7.0 kg Dimensions (include base) Height (highest position) Height
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    Table A-3 61.0 cm (24.0 in) monitor specifications (continued) Specification Measurement Depth Width 20.69 cm 53.20 cm 8.15 in 20.94 in Height adjustment range 15.0 cm 5.9 in Tilt adjustment range -5° to 23° Swivel adjustment range ± 45° Pivot adjustment range ± 90° Environmental
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    Table A-4 60.5 cm (23.8 in) model specifications (continued) Specification Measurement Storage humidity Operating humidity 5% to 95% (noncondensing) 20% to 80% (noncondensing) Power source 100 V ac to 240 V ac 50/60 Hz Input terminal One HDMI port, one DisplayPort connector, and one VGA port
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    54.6 cm (21.5 in) model specifications Table A-6 54.6 cm (21.5 in) model specifications Specification Measurement Display, wide-screen Type 54.6 cm IPS 21.5 in Viewable image size 54.6 cm diagonal 21.5 in diagonal Maximum weight (unpacked, with stand) 5.30 kg 11.68 lbs Dimensions (
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    Table A-7 Preset display resolutions for FHD models (continued) Preset Pixel format Horz freq (kHz) Vert freq (Hz) 4 1024 × 768 48.363 60.004 5 1280 × 720 45.000 60.000 6 1280 × 800 49.702 59.810 7 1280 × 1024 63.981 60.020 8 1440 × 900 55.935 59.887 9 1600 × 900 60.000 60
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    Table A-9 Preset display resolutions for QHD models (continued) Preset Pixel format Horz freq (kHz) 12 1920 × 1200 74.038 13 2560 × 1440* 88.787 *HDMI and DisplayPort only Vert freq (Hz) 59.950 59.951 Table A-10 Preset timing resolutions for QHD models Preset Timing name Pixel format
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    .500 60.000 56.250 50.000 Energy saver feature The monitor supports a reduced power state. The reduced power state is initiated if the the monitor returns to its normal operating state. See the computer manual for instructions on setting the energy saver mode (sometimes called power management
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    establishes seven key objectives to guide HP actions. All HP managers and employees are expected to support these objectives and their implementation in Support internal and external research and development that improves assistive technology relevant to HP products and services. ● Support and
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    to participate with other organizations to advance the field of accessibility. This commitment supports HP's accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting
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    for public procurement of ICT products. The standard specifies the functional accessibility requirements applicable to ICT products and services, together with a description of the test procedures and evaluation methodology for each accessibility requirement. Web Content Accessibility Guidelines
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    exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Job Accommodation Network ● Microsoft Enable HP links Our contact webform HP comfort and safety guide HP public sector sales 38 Appendix B
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    through Friday, 6 a.m. to 9 p.m. Mountain Time. ● Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: - Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time
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User Guide