Some color ink is used even when printing with black cartridge only
............................................................................
40
Check the estimated ink levels
........................................................................................................................................
40
To check the estimated ink levels from the printer control panel
..........................................................................
40
Order cartridges
...............................................................................................................................................................
40
Replace the cartridges
.....................................................................................................................................................
41
To replace the cartridges
.........................................................................................................................................
41
Use single cartridge mode
...............................................................................................................................................
44
Ink cartridge issues
..................................................................................................................................................
44
Store printing supplies
....................................................................................................................................................
46
Cartridge warranty information
......................................................................................................................................
46
8
Solve a problem
...................................................................................................................................................................
47
Jams and paper-feed issues
............................................................................................................................................
47
Clear a paper jam
.....................................................................................................................................................
47
Clear a print carriage jam
.........................................................................................................................................
55
Learn how to avoid paper jams
................................................................................................................................
55
Solve paper-feed problems
.....................................................................................................................................
56
Printing issues
.................................................................................................................................................................
57
Fix problems with page not printing (unable to print)
............................................................................................
57
Fix print quality issues
.............................................................................................................................................
58
Copy and scan issues
.......................................................................................................................................................
59
Network and connection issues
.......................................................................................................................................
59
Fix wireless connection
............................................................................................................................................
59
Fix Wi-Fi Direct connection
......................................................................................................................................
60
Printer hardware issues
...................................................................................................................................................
60
Understand printer reports
.............................................................................................................................................
61
Printer status report
................................................................................................................................................
61
Network configuration page
....................................................................................................................................
61
Print quality report
..................................................................................................................................................
61
Wireless test report
.................................................................................................................................................
61
Web access test report
.............................................................................................................................................
61
Solve Web Services problems
..........................................................................................................................................
61
Maintain the printer
.........................................................................................................................................................
62
Clean the scanner glass
...........................................................................................................................................
62
Clean the exterior
....................................................................................................................................................
63
Clean the document feeder (some models only)
....................................................................................................
63
Maintain the printhead and cartridges
....................................................................................................................
65
Restore original factory defaults and settings
...............................................................................................................
65
To restore the selected printer functions to the original factory settings
.............................................................
66
To restore the printer to the original factory defaults
............................................................................................
66
To restore the printer to the original network settings
..........................................................................................
66
To use Cold Reset to restore settings
......................................................................................................................
67
HP support
.......................................................................................................................................................................
67
Contact HP
................................................................................................................................................................
68
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