HP ENVY Inspire 7200 User Guide - Page 64

Solve paper-feed problems

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● Make sure that you are printing with paper that is not wrinkled, folded, or damaged. ● Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. ● Do not use paper that is too thick or too thin for the printer. ● Make sure that the trays are loaded correctly and are not too full. For more information, see Load paper. ● Ensure that paper loaded in the main tray lays flat and the edges are not bent or torn. ● Do not mix different paper types and paper sizes in the main tray; the entire stack of paper in the main tray must be the same size and type. ● Do not force paper too far inside the main tray. ● If you are printing on both sides of a page, do not print highly saturated images on light weight paper. ● Use paper types that are recommended for the printer. ● If the printer is about to run out of paper, allow the printer to run out of paper first, and then add paper. Do not load paper when the printer is printing. Solve paper-feed problems The following lists the common paper-feed problems. ● Paper is not picked up from a tray - Make sure paper is loaded in the tray. For more information, see Load paper. Fan the paper before loading. - Make sure the paper-width guides are set to the correct markings in the tray for the paper size you are loading. Also make sure the paper guides are snug, but not tight, against the stack. - Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the main tray, and does not exceed the stack height indicated by one or more label on the side or paper-width guide of the main tray. - Make sure paper in the tray is not curled. Uncurl paper by bending it in the opposite direction of the curl. ● Pages are skewing - Make sure the paper loaded in the main tray is aligned to the paper-width guides. If needed, open the main tray from the printer and reload the paper correctly, making sure that the paper guides are aligned correctly. - Load paper into the printer only when it is not printing. - Make sure the rear access door is securely shut. ● Multiple pages are being picked up - Make sure the paper-width guides are set to the correct markings in the tray for the paper size you are loading. Also make sure the paper-width guides are snug, but not tight, against the stack. - Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of the main tray, and does not exceed the stack height indicated by one or more label on the side or paper-width guide of the main tray. 56 Chapter 8 Solve a problem

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●
Make sure that you are printing with paper that is not wrinkled, folded, or damaged.
●
Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.
●
Do not use paper that is too thick or too thin for the printer.
●
Make sure that the trays are loaded correctly and are not too full. For more information, see
Load paper
.
●
Ensure that paper loaded in the main tray lays flat and the edges are not bent or torn.
●
Do not mix different paper types and paper sizes in the main tray; the entire stack of paper in the main
tray must be the same size and type.
●
Do not force paper too far inside the main tray.
●
If you are printing on both sides of a page, do not print highly saturated images on light weight paper.
●
Use paper types that are recommended for the printer.
●
If the printer is about to run out of paper, allow the printer to run out of paper first, and then add paper.
Do not load paper when the printer is printing.
Solve paper-feed problems
The following lists the common paper-feed problems.
●
Paper is not picked up from a tray
–
Make sure paper is loaded in the tray. For more information, see
Load paper
. Fan the paper before
loading.
–
Make sure the paper-width guides are set to the correct markings in the tray for the paper size you
are loading. Also make sure the paper guides are snug, but not tight, against the stack.
–
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of
the main tray, and does not exceed the stack height indicated by one or more label on the side or
paper-width guide of the main tray.
–
Make sure paper in the tray is not curled. Uncurl paper by bending it in the opposite direction of the
curl.
●
Pages are skewing
–
Make sure the paper loaded in the main tray is aligned to the paper-width guides. If needed, open
the main tray from the printer and reload the paper correctly, making sure that the paper guides are
aligned correctly.
–
Load paper into the printer only when it is not printing.
–
Make sure the rear access door is securely shut.
●
Multiple pages are being picked up
–
Make sure the paper-width guides are set to the correct markings in the tray for the paper size you
are loading. Also make sure the paper-width guides are snug, but not tight, against the stack.
–
Ensure that the stack of paper is aligned with the appropriate paper size lines on the bottom of
the main tray, and does not exceed the stack height indicated by one or more label on the side or
paper-width guide of the main tray.
56
Chapter 8
Solve a problem