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HP ENVY Inspire 7200 User Guide - Page 66

Fix print quality issues, To improve print quality from the printer control panel

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2. Look at the Power button located on the printer. If it is not lit, the printer is turned off. Press the Power button to turn on the printer. NOTE: If the printer is not receiving electrical power, connect it to another power outlet. 3. With the printer turned on, disconnect the power cord from the back of the printer. 4. Unplug the power cord from the wall outlet. 5. Wait at least 15 seconds. 6. Plug the power cord back into the wall outlet. 7. Reconnect the power cord to the back of the printer. 8. If the printer does not turn on by itself, press the Power button to turn on the printer. 9. Try using the printer again. Fix print quality issues This topic helps you troubleshoot print quality issues. NOTE: To avoid print quality problems, always turn the printer off using the Power button, and wait until the Power button light goes out before you pull the plug or turn off a power strip. This allows the printer to move the cartridges to a capped position, where they are protected from drying out. To improve print quality from the printer control panel 1. Clean the printhead from the printer control panel. a. Load Letter, A4, or Legal unused plain white paper into the main tray. b. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch Setup . c. Touch Printer Maintenance, select Clean Cartridges, and then follow the onscreen instructions. 2. Make sure you are using original HP cartridges. 3. Make sure you have selected the appropriate paper type and print quality. 4. Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see Check the estimated ink levels. If the cartridges are low on ink, consider replacing them. 5. Print a diagnostics page if the cartridges are not low on ink. a. Load Letter, A4, or Legal unused plain white paper into the main tray. b. From the printer control panel, touch or swipe down the tab at the top of the screen to open the Dashboard, and then touch Setup . c. Touch Reports. d. Touch Print Quality Report. 6. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the printhead. 58 Chapter 8 Solve a problem

Section	Page
Get started	9
Printer views	9
Printer front view	9
Printing supplies area	10
Printer back view	10
Control panel features	11
Tilt the control panel	11
Overview of buttons and lights	11
Function buttons	12
Dashboard icons	12
Change printer settings	13
To change settings for a function	13
To change the printer settings	13
Use the HP Smart app to print, scan, and manage	14
To install HP Smart and open the app	14
Get more information about HP Smart	15
Turn the printer off	15
Connect your printer	16
Connect your printer to a Wi-Fi network using HP Smart	16
Connect your printer to a Wi-Fi network using the printer control panel	16
Before you begin	16
To connect your printer to a Wi-Fi network using the printer control panel	17
To connect your printer using a USB cable	17
Change wireless settings	18
Wireless status of the printer	18
Turn on or off the wireless capability of the printer	18
To restore the printer to the original network settings	18
Change the connection type	19
USB to a wireless connection	19
Wireless to a USB connection	19
Load media and paper basics	20
Load paper	20
To load standard paper	20
To load legal paper (some models only)	22
To load an envelope	24
To load cards and photo paper	26
Load an original on the scanner glass	28
To load an original on the scanner glass	28
Load an original in the document feeder (some models only)	29
To load an original in the document feeder	29
Paper basics	30
Tips for selecting and using paper	30
Configure your printer	32
Use Web Services	32
Set up Web Services	32
Remove Web Services	32
Update the printer	33
Dynamic security enabled printers	33
To update the printer using the printer control panel	33
To enable the printer to automatically check for updates	33
To update the printer using the embedded web server (EWS)	33
Configure the printer using EWS	34
To access and use EWS	34
Configure IP network settings	36
Assign or change the system password using EWS	36
Change energy-conservation settings	37
Print	38
Print from a Windows computer	38
Print from a Mac computer	38
Print with mobile devices	39
Print while connected to same Wi-Fi network	39
Print without connecting to same Wi-Fi network (Wi-Fi Direct)	39
Tips for successful printing	40
Ink tips	40
Paper loading tips	41
Printer settings tips (Windows)	41
Copy, Scan, and Mobile Fax	43
Copy from the printer	43
Scan using HP Smart (iOS/Android, Windows 10, and macOS)	43
Scan using the HP Scan software (Windows 7)	44
Scan using Webscan	44
To enable Webscan	44
To scan using Webscan	45
Tips for copy and scan success	45
Mobile Fax	45
Use Mobile Fax in the HP Smart app	45
Manage cartridges	47
Dynamic security enabled printers	47
Information on cartridges and the printhead	47
Some color ink is used even when printing with black cartridge only	48
Check the estimated ink levels	48
To check the estimated ink levels from the printer control panel	48
Order cartridges	48
Replace the cartridges	49
To replace the cartridges	49
Use single cartridge mode	52
Ink cartridge issues	52
Store printing supplies	54
Cartridge warranty information	54
Solve a problem	55
Jams and paper-feed issues	55
Clear a paper jam	55
Clear a print carriage jam	63
Learn how to avoid paper jams	63
Solve paper-feed problems	64
Printing issues	65
Fix problems with page not printing (unable to print)	65
Fix print quality issues	66
Copy and scan issues	67
Network and connection issues	67
Fix wireless connection	67
Fix Wi-Fi Direct connection	68
Printer hardware issues	68
Understand printer reports	69
Printer status report	69
Network configuration page	69
Print quality report	69
Wireless test report	69
Web access test report	69
Solve Web Services problems	69
Maintain the printer	70
Clean the scanner glass	70
Clean the exterior	71
Clean the document feeder (some models only)	71
Maintain the printhead and cartridges	73
Restore original factory defaults and settings	73
To restore the selected printer functions to the original factory settings	74
To restore the printer to the original factory defaults	74
To restore the printer to the original network settings	74
To use Cold Reset to restore settings	75
HP support	75
Contact HP	76
Register printer	76
Additional warranty options	76
HP EcoSolutions (HP and the Environment)	77
Power Management	77
Sleep mode	77
Auto-off	77
Schedule On and Off	77
Quiet Mode	78
To turn Quiet Mode on or off from the printer control panel	78
To create a schedule for Quiet Mode from the printer control panel	78
To turn Quiet Mode on or off from EWS	78
Optimize Printing Supplies	79
Technical information	80
Specifications	80
Regulatory notices	82
Regulatory Model Number	82
FCC statement	82
Notice to users in Korea	82
VCCI (Class B) compliance statement for users in Japan	83
Power cord instructions	83
Notice to users in Japan about the power cord	83
Noise emission statement for Germany	83
European Union and United Kingdom Regulatory Notice	83
Products with wireless functionality	83
Visual display workplaces statement for Germany	84
Notice to users of the U.S. telephone network: FCC requirements	84
Notice to users of the Canadian telephone network	85
Notice to users of the German telephone network	86
Australia wired fax statement	86
Regulatory information for wireless products	86
Dynamic security enabled printers	88
Accessibility	89
Environmental product stewardship program	89
HP tips for reducing environmental impact	89
Eco-Tips	90
Paper	90
Plastics	90
European Union Commission Regulation 1275/2008	90
Safety data sheets	90
Chemical substances	90
EPEAT	90
SEPA Ecolabel User Information (China)	90
Recycling program	90
HP inkjet supplies recycling program	91
Battery disposal in Taiwan	91
California Perchlorate Material Notice	91
European Union Battery Directive	91
Battery notice for Brazil	91
Power consumption	91
China Energy Label for Printer, Fax and Copier	92
Disposal of waste equipment by users	92
Waste disposal for Brazil	93
The Table of Hazardous Substances/Elements and their Content (China)	93
Regulation on the Control of Waste Electrical and Electronic Equipment (Turkey)	94
Restriction of hazardous substance (India)	94

Match case Limit results 1 per page

Look at the Power button located on the printer. If it is not lit, the printer is turned oﬀ. Press the Power

button to turn on the printer.

NOTE:

If the printer is not receiving electrical power, connect it to another power outlet.

With the printer turned on, disconnect the power cord from the back of the printer.

Unplug the power cord from the wall outlet.

Wait at least 15 seconds.

Plug the power cord back into the wall outlet.

Reconnect the power cord to the back of the printer.

If the printer does not turn on by itself, press the Power button to turn on the printer.

Try using the printer again.

Fix print quality issues

This topic helps you troubleshoot print quality issues.

NOTE:

To avoid print quality problems, always turn the printer oﬀ using the Power button, and wait until

the Power button light goes out before you pull the plug or turn oﬀ a power strip. This allows the printer to

move the cartridges to a capped position, where they are protected from drying out.

To improve print quality from the printer control panel

Clean the printhead from the printer control panel.

Load Letter, A4, or Legal unused plain white paper into the main tray.

From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch

Setup

Touch

Printer Maintenance

, select

Clean Cartridges

, and then follow the onscreen instructions.

Make sure you are using original HP cartridges.

Make sure you have selected the appropriate paper type and print quality.

Check the estimated ink levels to determine if the cartridges are low on ink. For more information, see

Check the estimated ink levels

. If the cartridges are low on ink, consider replacing them.

Print a diagnostics page if the cartridges are not low on ink.

Load Letter, A4, or Legal unused plain white paper into the main tray.

From the printer control panel, touch or swipe down the tab at the top of the screen to open the

Dashboard, and then touch

Setup

Touch

Reports

Touch

Print Quality Report

Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in

the color and black boxes, or no ink in portions of the boxes, then automatically clean the printhead.

Chapter 8

Solve a problem