HP ENVY dv6-7213nr User Guide - Windows 8

HP ENVY dv6-7213nr Manual

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  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 1
    User Guide
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 2
    such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. First Edition: September 2012 Document Part Number: 692789-001 Product notice This guide describes features
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    Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining
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    iv Safety warning notice
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    of contents 1 Starting right ...1 Best practices ...1 Fun things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software 18 Using a WLAN ...18 Using an Internet service provider 18 Setting up a WLAN 19 Configuring a wireless router 19 v
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    Protecting your WLAN 19 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models only 20 Connecting to a wired network ...21 Connecting to a local area network (LAN 21 4 Enjoying entertainment features ...22 Using the webcam ...23 Using audio ...24 Connecting speakers ...24
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    46 Disposing of a user-replaceable battery 46 Replacing a user-replaceable battery 46 Running on external AC power ...46 Troubleshooting power problems 47 HP CoolSense (select models only 48 Refreshing your software content with Intel Smart Connect Technology (select models only 49 Shutting
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    HP 3D DriveGuard (select models only 61 Using Disk Defragmenter 61 Using Disk Cleanup ...61 Adding or replacing memory modules 62 Updating programs and drivers BIOS) passwords 69 Using the fingerprint reader ...69 Using HP SimplePass (select models only 70 Registering fingerprints 70 Setting up
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    Recovery partition to recover a minimized image (select models only) ...83 Using HP Recovery media to recover 83 Changing the computer boot order 84 Removing the HP Recovery partition 84 12 Specifications ...85 Input power ...85 Operating environment ...86 13 Electrostatic Discharge ...87 Index
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    x
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    to do with your computer, and where to go to get more HP resources. Best practices To get the most out of your smart investment, network on page 17. ● Take a minute to browse the printed Windows 8 Basics guide to explore your new Windows® features. TIP: To quickly return to the computer Start
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    Fun things to do ● You know you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 27. ● You know you can listen to music on the computer. But did you know that you
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    battery disposal information. Limited Warranty* ● Specific warranty information about this computer. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then select Warranty and services, or go to http://www.hp.com/go/orderdocuments. *You can
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    the top of the TouchPad to display the Apps, and then select the All apps icon. Front Component Digital Media Slot Description Supports the following digital card formats: ● Secure Digital (SD) Memory Card ● Secure Digital High Capacity (SDHC) Memory Card ● Secure Digital Extended Capacity (SDxC
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    and Hibernation on page 40. ● Blinking white: The hard drive is being accessed. ● Amber: HP 3D DriveGuard has temporarily parked the hard drive. NOTE: For information about HP 3D DriveGuard, see Using HP 3D DriveGuard (select models only) on page 61. Connects an optional USB 3.0 device and provides
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    Component (8) AC adapter light (9) Power connector (10) Security cable slot Description ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is using DC power. Connects an AC adapter. Attaches an
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    Left side Component (1) Vent (2) External monitor port (3) HDMI port (4) RJ-45 (network) jack (5) USB 3.0 ports (2) (6) Audio-in (microphone) jack (7) Audio-out (headphone) jack Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to
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    Rear Component Vent Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 8 Chapter 2 Getting to know your computer
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    area networks (WLANs). (2) Internal microphones (2) Record sound. (3) HP TrueVision HD Webcam Records video, captures still photographs, allows video to your country or region. To access this guide, select the HP Support Assistant app on the Start screen, select My computer, and then
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    Top TouchPad Component (1) (2) TouchPad on/off button TouchPad light (3) TouchPad zone (4) Left TouchPad button (5) Right TouchPad button Description Turns the TouchPad on or off. ● On: The TouchPad is off. ● Off: The TouchPad is on. Moves the on-screen pointer and selects or activates
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    Lights Component (1) Power light (2) Mute light (3) Wireless light (4) Caps lock light (5) Fingerprint reader light Description ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display
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    Buttons, speakers, and fingerprint reader Component (1) Power button (2) Speakers (2) (3) Fingerprint reader 12 Chapter 2 Getting to know your computer Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the
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    Keys Component (1) esc key (2) fn key (3) Windows logo key (4) b key (5) Action keys (6) Windows apps key Description Displays system information when pressed in combination with the fn key. Executes frequently used system functions when pressed in combination with the b key, the
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    Component (7) num lock key (8) Integrated numeric keypad Description Controls the function of the integrated numeric keypad. Press the key to alternate between the standard numeric function of an external keypad (selected at the factory) and the navigational function (indicated by the
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    Holds the battery. Releases the battery from the battery bay and opens the service door. (3) Vents (3) Enable airflow to cool internal components. NOTE: to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and
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    when you troubleshoot system problems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label- (5) Model description Have this information available when you contact support. The service label is affixed inside the battery bay. ● Regulatory label
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    of each other. For more information about wireless technology, see the information and website links provided in Help and Support. From the Start screen, type h, and then select Help and Support from the list of apps. Using the wireless controls You can control the wireless devices in your computer
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    wireless networks, and diagnose and repair network problems. To use operating system controls: 1. Start screen, type h, and then select Help and Support from the list of apps. Using a WLAN your wireless router to the modem, and test the Internet service. NOTE: Your ISP will give you a user ID and
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    the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check
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    from the Start screen, type h, and then select Help and Support from the list of apps. Connecting to a WLAN To connect . A list of options is displayed, allowing you to manually search for and connect to a network or to create the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular,
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    Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem connection, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of
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    -definition devices. Here are some of the entertainment features on your computer. Multimedia Features Component (1) (2) Internal microphones (2) HP TrueVision HD Webcam 22 Chapter 4 Enjoying entertainment features Description Record sound. Records video, captures still photographs, allows you
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    Component (3) (4) (5) (6) (7) (8) (9) (10) (11) (12) (13) (14) Webcam light Speakers (4) USB 2.0 port USB 3.0 ports (3) Optical drive Integrated subwoofer b key fn key Audio-out (headphone) jack Audio-in (microphone) jack HDMI port External monitor port Description On: The webcam is in use.
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    and Support. From the Start screen, type h, and then select Help and Support. Using audio On your HP computer, your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the Beats Audio Control Panel to view and manually control audio and bass settings. ▲ To
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    Control Panel from the list of apps. 2. Select Hardware and Sound > Sound. Using video Your HP computer is a powerful video device that enables you to watch streaming video from your favorite websites correct cable. Check the device manufacturer's instructions if you have questions. Using video 25
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    the monitor or projector to the VGA port on the computer as shown. 2. Press f4 to alternate the screen image between 4 display states: ● PC Screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and external device. ● Extend
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    TV or monitor, connect the high-definition device according to the following instructions. To connect an HDMI device to your computer, you need an HDMI Press f4 to alternate the computer screen image between 4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate:
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    HDMI TV) HDMI is the only video interface that supports high-definition video and audio. After you connect an adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. To open Intel Wireless Display, from the Start screen, type w, and then
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    An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer. The guide provides information on common tasks using the TouchPad, touch screen, or the keyboard. Select computer models have special
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    the TouchPad off or on, quickly double-tap the TouchPad on/off button. The TouchPad light is off when the TouchPad is on. The TouchPad supports a variety of gestures that let your fingers scroll, swipe, pinch, and rotate to manipulate items on the screen. 30 Chapter 5 Navigating using touch gestures
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    : Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then
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    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two
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    motion from 12 o'clock to 3 o'clock. To reverse the rotation, move your forefinger from 3 o'clock to 12 o'clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. 2-finger click (select models only) 2-finger click
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    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing
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    Top-edge swipe The top-edge swipe allows you to open apps available on the Start screen. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Slide your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe reveals your open
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    to use action keys and hot keys to perform specific functions. TIP: The Windows logo key on the page 74 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom Help and Support also provides automated troubleshooting tools and access to support. f2
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    with the key to perform the action. For additional information on Windows 8 shortcut keys, go to Help and Support. From the Start screen, type h, and then select Help and Support. Shortcut Key key + c Description Returns you to the Start screen from an open app or the Desktop. Pressing
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    , turn off the TouchPad accent light. Using the integrated numeric keypad The computer includes an integrated numeric keypad, and it also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad. Component num lock key Integrated numeric keypad
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    power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation. 39
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    or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 40. ● Hibernation-The Hibernation state is automatically initiated if the battery reaches a critical
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    a user account password or change your current user account password, click Create or change your user account password, and then follow the onscreen instructions. If you do not need to create or change a user account password, go to step 5. 6. Click Save changes. Initiating Sleep and Hibernation 41
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    Using the power meter and power settings The power meter is located on the Desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, on the Desktop, point over the
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 53
    , from the Start screen, type power, select Settings, and then select Power Options. The following power plans are available: ● HP Recommended (recommended). Automatically balances performance with energy consumption on capable hardware. ● Power saver. Saves power by reducing system performance and
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    the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. If Battery Check indicates that your battery should be
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    the following tools and information about the battery: ● Battery test ● Information on battery types, specifications, life cycles, and capacity To access battery information, select the HP Support Assistant app on the Start screen, and then select Battery and performance. Conserving battery power
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    User guides. Replacing a user-replaceable battery Battery Check in Help and Support notifies you to replace the battery when an internal cell is not charging properly or when the battery storage capacity has reached a weak condition. If the battery is possibly covered by an HP warranty, instructions
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    life. ● The power meter icon on the Desktop changes appearance. Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following should be replaced. Contact customer support for information on obtaining a replacement AC power adapter. Running on external AC power
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    in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result
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    available to you as soon as you exit Sleep. You do not have to wait while updates are downloaded. ▲ To enable this feature or manually adjust the settings, on the Start screen, type smart, and then select then select Intel® Smart Connect Technology. Refreshing your software content with Intel
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    Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer. Shut
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    devices, see Connecting to a network on page 17. NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. Using a USB device Most computers have more than one USB port, because this versatile interface allows you
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    the far right of the taskbar. A message, Safely Remove Hardware and Eject Media displays. Follow the on-screen instructions. 3. Click the USB icon and follow the on-screen instructions. Connecting a powered USB device CAUTION: To reduce the risk of damage to the equipment when connecting a powered
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    card. 2. From the Desktop, click the remove hardware icon in the notification area, at the far right of the taskbar. Then, follow the on-screen instructions. 3. Press in on the card (1), and then remove it from the slot (2). NOTE: If the card is not ejected, pull the card out of the
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    a dry, lint-free, soft cloth. Your computer may include an optical drive that supports one or more of the following disc technologies: ● CD-A compact disc stores data into the computer. AACS keys require occasional renewal to support playback of new BD movie releases. The CyberLink PowerDVD
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    such a BD movie release is inserted in the drive. Follow the on-screen instructions to install the update. ● If lines appear on the display when viewing a BD, they may be caused by interference from the wireless network. To resolve
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    Removing an optical disc 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the
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    open File Explorer. 2. Click the Share tab on the Libraries window, and then click Specific people. 3. Type a name in the File Sharing box, and then click Add. 4. Click Share and then follow the on-screen instructions. To share information from your Local Disk: 1. On the Desktop, open File Explorer
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    and Disk Cleanup and by replacing a hard drive or adding memory. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer. Improving performance Everyone wants a fast computer and by performing
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    temperature or humidity extremes. See Handling drives on page 58 for specific precautions when handling drives. CAUTION: To prevent information loss or an will be longer than the cable for the other hard drive. 1. Loosen the service door screw (1). 2. Slide the door out of the slot (2), and then lift
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    5. Slide the hard drive tab (3) to the left, and then lift the hard drive out of the hard drive bay. NOTE: After removing the hard drive from the computer, you must remove the hard drive bracket to access the hard drive itself. 6. Remove the 4 screws (1) from the hard drive bracket. 7. Remove the
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    after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect drives. 3. Follow the on-screen instructions. For additional information, access the
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    the power cord from the AC outlet. 4. Turn the computer upside down on a flat surface. 5. Remove the battery from the computer. 6. Remove the service door from the computer. 7. If you are replacing a memory module, remove the existing memory module: a. Pull away the retention clips (1) on each side
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    b. Grasp the edge of the memory module (2), and then gently pull the module out of the memory module slot. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. To protect a memory module after removal, place it
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    9. Replace the service door. 10. Replace the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. 64 Chapter 8 Maintaining your computer
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    . Download the latest versions of HP programs and drivers and also register to receive automatic update notifications when new versions become available. For U.S. support, go to http://www.hp.com/ go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html
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    Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media
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    is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP apps, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 78
    Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. . ● Before you send your computer for service, back up your files, delete confidential files h, and then select Help and Support. Setting Windows passwords Password User password
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    arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Using the and password on the computer and then register one or more fingerprints using HP SimplePass software. For the location of the fingerprint reader on your computer,
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    other programs that require a logon. ● Set up a single sign-on service that allows you to use a registered fingerprint to create credentials for any or enable personal settings. Setting up Windows logon 1. Double-click the HP SimplePass desktop icon. 2. Click the Settings icon, and then select Set
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    , repair any damage they have caused. For more information about computer viruses, from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be software you install on your
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    link in Help and Support. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed provide software updates to their products to correct security problems and improve functionality of the software. Securing your
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 83
    Using an optional security cable lock A security cable lock, which is purchased separately, is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. Security cable locks are only one of several methods that should be employed as part of a complete
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    of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS version To
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    , or disconnect any device, cable, or cord. 1. From the Start screen, select the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for HP updates now. 3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS
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    or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. 76 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics
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    restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your Creating recovery media and backups ● Restoring and recovering your system NOTE: This guide describes an overview of backing up, restoring and recovering options. For more details
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    and all hardware-related drivers and software, but manually create a system restore point at any time. For more information and steps for creating specific system restore points, see Windows Help and Support reinstalling Windows or choose to recover using HP Recovery Manager. NOTE: File History is
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    from the HP website. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/ HP Recovery media: 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. Select Recovery Media Creation, and follow the on-screen instructions
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    Support. ● If you need to correct a problem with a preinstalled application or driver, use the Drivers and Applications Reinstall option of HP Recovery Manager to reinstall the individual application or driver maintenance events. Even if you did not manually create a restore point, you can choose to
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    . See Windows Help and Support for more information. From the Start screen, type h, and then select Help and Support. To start Refresh: press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC, and follow the on-screen instructions. To use the Start screen:
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    PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery-Reinstalls the operating system and all hardware-related drivers and software, but not other software applications. ●
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 93
    or - Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 94
    drive you want to boot from. 5. Follow the on-screen instructions. Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 95
    it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. Input power Operating voltage and current DC plug of
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 96
    ,240 m U.S. 41°F to 95°F -4°F to 185°F 5% to 95% 5% to 95% -50 ft to 10,000 ft -50 ft to 50,000 ft 86 Chapter 12 Specifications
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 97
    to a drive, or loss of information, observe these precautions: ● If removal or installation instructions direct you to unplug the computer, unplug it after being properly grounded and before removing a about static electricity or assistance with component removal or installation, contact support. 87
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 98
    testing 47 action keys decrease screen brightness 36 Help and Support 36 identifying 13 increase screen brightness 36 next track or 75 updating 74 Bluetooth device 17, 20 Bluetooth label 16 boot order changing HP Recovery Manager 84 buttons left TouchPad 10 optical drive eject 5 power 12 right
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 99
    HP 3D DriveGuard 61 HP and third-party software updates, installing 72 HP Recovery Manager 82 correcting boot problems 84 starting 83 HP Recovery media creating 79 recovery 83 HP L labels Bluetooth 16 regulatory 16 serial number 16 service 16 wireless certification 16 WLAN 16 latch, battery release
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 100
    HP Recovery Manager 82 media 83 starting 83 supported discs 79 system 82 USB flash drive 83 using HP Recovery media 79 recovery media creating 79 creating using HP , wireless 19 serial number 16 serial number, computer 16 service labels locating 16 setting password protection on wakeup 41 setup
  • HP ENVY dv6-7213nr | User Guide - Windows 8 - Page 101
    WLAN antennas, identifying 9 WLAN device 16, 18 WLAN label 16 Z zooming TouchPad gesture 32 Index 91
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User Guide