HP EliteBook 650 Maintenance and Service Guide - Page 5

Table of contents

1

Product description

................................................................................................................................................................

1

2

Components

...........................................................................................................................................................................

6

Right

...................................................................................................................................................................................

6

Left

.....................................................................................................................................................................................

8

Display

...............................................................................................................................................................................

9

Low blue light mode (select products only)

..............................................................................................................

9

Keyboard area

..................................................................................................................................................................

10

Touchpad

.................................................................................................................................................................

10

Touchpad settings

...........................................................................................................................................

10

Adjusting touchpad settings

...................................................................................................................

10

Turning on the touchpad

.........................................................................................................................

10

Touchpad components

....................................................................................................................................

11

Lights

.......................................................................................................................................................................

11

Button, speakers, and ﬁngerprint reader

................................................................................................................

13

Special keys

.............................................................................................................................................................

14

Bottom

.............................................................................................................................................................................

15

Rear

.................................................................................................................................................................................

16

Labels

...............................................................................................................................................................................

17

HP Tamper Lock

...............................................................................................................................................................

18

Using Tile (select products only)

.....................................................................................................................................

18

3

Illustrated parts catalog

......................................................................................................................................................

19

Computer major components

..........................................................................................................................................

19

Display assembly subcomponents

..................................................................................................................................

23

Cable Kit

...........................................................................................................................................................................

25

Miscellaneous parts

.........................................................................................................................................................

26

4

Removal and replacement procedures preliminary requirements

.....................................................................................

32

Tools required

..................................................................................................................................................................

32

Service considerations

.....................................................................................................................................................

32

Plastic parts

.............................................................................................................................................................

32

Cables and connectors

.............................................................................................................................................

32

Drive handling

..........................................................................................................................................................

32

Electrostatic discharge information

................................................................................................................................

33

Generating static electricity

....................................................................................................................................

33

Preventing electrostatic damage to equipment

.....................................................................................................

34

Personal grounding methods and equipment

........................................................................................................

34

Grounding the work area

.........................................................................................................................................

35

Recommended materials and equipment

...............................................................................................................

35

v

Section	Page
Product description	9
Components	14
Right	14
Left	16
Display	17
Low blue light mode (select products only)	17
Keyboard area	18
Touchpad	18
Touchpad settings	18
Adjusting touchpad settings	18
Turning on the touchpad	18
Touchpad components	19
Lights	19
Button, speakers, and fingerprint reader	21
Special keys	22
Bottom	23
Rear	24
Labels	25
HP Tamper Lock	26
Using Tile (select products only)	26
Illustrated parts catalog	27
Computer major components	27
Display assembly subcomponents	31
Cable Kit	33
Miscellaneous parts	34
Removal and replacement procedures preliminary requirements	40
Tools required	40
Service considerations	40
Plastic parts	40
Cables and connectors	40
Drive handling	40
Electrostatic discharge information	41
Generating static electricity	41
Preventing electrostatic damage to equipment	42
Personal grounding methods and equipment	42
Grounding the work area	43
Recommended materials and equipment	43
Cleaning your computer	44
Enabling HP Easy Clean (select products only)	44
Removing dirt and debris from your computer	44
Cleaning your computer with a disinfectant	45
Caring for wood veneer (select products only)	46
Packaging and transporting guidelines	46
Accessing support information	46
Removal and replacement procedures for Customer Self-Repair parts	49
Component replacement procedures	49
Preparation for disassembly	49
Bottom cover	49
Using a SIM card (select products only)	50
Determining the correct SIM card size for your computer	51
Inserting a SIM card in an external slot	51
Memory modules	51
WLAN module	53
WWAN module	55
Solid-state drive	56
Removal and replacement procedures for authorized service provider parts	59
Component replacement procedures	59
Preparation for disassembly	59
Battery	59
RTC battery	60
I/O board	61
Touchpad	62
NFC module	63
Smart card reader	64
Fan	65
Fingerprint reader board	66
Heat sink	67
System board	68
Speakers	71
Power connector cable	72
Display assembly	73
Top cover with keyboard (includes smart card board)	81
Computer Setup (BIOS), TPM, and HP Sure Start	83
Using Computer Setup	83
Navigating and selecting in Computer Setup	83
Restoring factory settings in Computer Setup	83
Updating the BIOS	84
Determining the BIOS version	84
Preparing for a BIOS update	84
Downloading a BIOS update	85
Installing a BIOS update	85
Changing the boot order using the f9 prompt	85
TPM BIOS settings (select products only)	86
Using HP Sure Start (select products only)	86
Backing up, restoring, and recovering	87
Backing up information and creating recovery media	87
Using Windows tools for backing up	87
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	87
Restoring and recovering your system	87
Creating a system restore	88
Restoring and recovery methods	88
Recovering using HP Recovery media	88
Changing the computer boot order	89
Using HP Sure Recover (select products only)	89
Using HP PC Hardware Diagnostics	90
Using HP PC Hardware Diagnostics Windows (select products only)	90
Using an HP PC Hardware Diagnostics Windows hardware failure ID code	90
Accessing HP PC Hardware Diagnostics Windows	90
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only)	90
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant	91
Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)	91
Downloading HP PC Hardware Diagnostics Windows	91
Downloading the latest HP PC Hardware Diagnostics Windows version from HP	91
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store	91
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	92
Installing HP PC Hardware Diagnostics Windows	92
Using HP PC Hardware Diagnostics UEFI	92
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code	92
Starting HP PC Hardware Diagnostics UEFI	93
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	93
Downloading the latest HP PC Hardware Diagnostics UEFI version	93
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	94
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	94
Downloading Remote HP PC Hardware Diagnostics UEFI	94
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	94
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	94
Customizing Remote HP PC Hardware Diagnostics UEFI settings	94
Specifications	96
Computer specifications	96
35.6 cm (14.0 in) display specifications	96
Solid-state drive specifications	97
Statement of memory volatility	99
Current BIOS steps	99
Nonvolatile memory usage	101
Questions and answers	103
Using HP Sure Start (select products only)	105
Power cord set requirements	106
Requirements for all countries	106
Requirements for specific countries and regions	106
Recycling	108

HP EliteBook 650 Maintenance and Service Guide - Page 5

Table of contents

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