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HP EliteBook Folio 1020 EliteBook Folio 1020 G1 Notebook PC Maintenance and Se - Page 28

Miscellaneous parts

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Miscellaneous parts Component AC adapter: 45-W HP Smart AC adapter (non-PFC) - slim 45-W HP Smart AC adapter (non-PFC) - non-slim 45-W AC adapter (non-PFC), 2-prong 65-W HP Smart AC adapter, 4.5 mm, EM 65-W HP Smart AC travel adapter 65-W HP Smart AC adapter (RC/V EM) for use in Asia, India, and the People's Republic of China 65-W HP Smart AC adapter Smart AC adapter dongle, 7.4mm Power cord (3-pin, black, 1.83-m): For use in Argentina For use in Australia For use in Brazil For use in the Denmark For use in Europe For use in India For use in Israel For use in Italy For use in Japan For use in North America For use in the People's Republic of China For use in South Africa For use in South Korea For use in Switzerland For use in Taiwan For use in Thailand For use in the United Kingdom Power cord (3-pin, black, 1.00-m): For use in Argentina For use in Australia For use in Brazil For use in the Denmark For use in Europe 20 Chapter 3 Illustrated parts catalog Spare part number 721092-001 741727-001 742436-001 714657-001 693716-001 693710-001 693711-001 734734-001 490371-D01 490371-011 490371-202 490371-081 490371-021 490371-D61 490371-BB1 490371-061 490371-291 490371-001 490371-AA1 490371-AR1 490371-AD1 490371-111 490371-AB1 490371-201 490371-031 755530-D01 755530-011 755530-202 755530-081 755530-021

Section	Page
Product description	9
External component identification	13
Display	13
Top	14
TouchPad	14
Lights	15
Buttons, speakers, and fingerprint reader	16
Keys	17
Left	18
Right	19
Bottom	20
Service tag and PCID label	21
Service tag	21
PCID label	22
Illustrated parts catalog	23
Computer major components	23
Display assembly subcomponents, non-touch models	26
Bracket Kit	27
Mass storage devices	27
Miscellaneous parts	28
Sequential part number listing	30
Removal and replacement procedures preliminary requirements	35
Tools required	35
Service considerations	35
Plastic parts	35
Cables and connectors	35
Drive handling	36
Grounding guidelines	36
Electrostatic discharge damage	36
Packaging and transporting guidelines	37
Workstation guidelines	37
Equipment guidelines	38
Removal and replacement procedures for Authorized Service Provider parts	39
Component replacement procedures	39
Unlocking the device and disabling Always On Remote Management (select HP devices only)	39
Bottom cover	40
Display assembly components (panel, bezel, webcam, microphone)	42
Keyboard	46
SSD drive	49
WLAN module	51
Display assembly	53
RTC battery	60
Heat sink	62
Battery	64
Fingerprint reader board	65
NFC module	66
ForcePad (Touchpad)	67
System board	68
Power button	70
Speaker assembly	72
Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8.1	73
Using Computer Setup	73
Starting Computer Setup	73
Navigating and selecting in Computer Setup	73
Restoring factory settings in Computer Setup	74
Updating the BIOS	74
Determining the BIOS version	74
Downloading a BIOS update	75
Using MultiBoot	76
About the boot device order	76
Choosing MultiBoot preferences	76
Setting a new boot order in Computer Setup	76
Dynamically choosing a boot device using the f9 prompt	77
Setting a MultiBoot Express prompt	77
Entering MultiBoot Express preferences	77
Using HP PC Hardware Diagnostics (UEFI) (select models only)	78
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	78
Using HP Sure Start (select models only)	79
Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 7	80
Using Computer Setup	80
Starting Computer Setup	80
Navigating and selecting in Computer Setup	80
Restoring factory settings in Computer Setup	81
Updating the BIOS	81
Determining the BIOS version	81
Downloading a BIOS update	82
Using MultiBoot	83
About the boot device order	83
Choosing MultiBoot preferences	83
Setting a new boot order in Computer Setup	83
Dynamically choosing a boot device using the f9 prompt	84
Setting a MultiBoot Express prompt	84
Entering MultiBoot Express preferences	84
Using HP PC Hardware Diagnostics (UEFI) (select models only)	84
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	85
Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) in Ubuntu Linux	86
Starting Setup Utility	86
Using Setup Utility	86
Changing the language of Setup Utility	86
Navigating and selecting in Setup Utility	86
Displaying system information	87
Restoring factory default settings in Setup Utility	87
Exiting Setup Utility	87
Using HP PC Hardware Diagnostics (UEFI)	87
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	88
Specifications	89
Computer specifications	89
35.6-cm (14.0-in) HD+ display specifications	90
35.6-cm (14.0-in) FHD display specifications	91
M.2 solid-state drive specifications	92
Backup and recovery in Windows 8.1	93
Backing up your information	93
Performing a system recovery	93
Using the Windows recovery tools	93
Using f11 recovery tools	94
Using Windows operating system media (purchased separately)	95
Using Windows Refresh or Windows Reset	95
Using HP Software Setup	95
Backup and recovery in Windows 7	96
Creating recovery media and backups	96
Guidelines	96
Creating recovery media with HP Recovery Disc Creator	96
Creating recovery media	97
Backing up your information	97
Performing a system recovery	98
Using the Windows recovery tools	98
Using f11 recovery tools (select models only)	99
Using Windows 7 operating system media	100
Backing up, restoring, and recovering	101
Creating a restore image	101
Creating restore image on DVDs	101
Creating a restore image on a USB device	102
Restoring the original factory state	102
Backing up your data files	103
Restoring your data files	103
Statement of memory volatility	104
Nonvolatile memory usage	106
Questions and answers	108
Using HP Sure Start (select models only)	109
Power cord set requirements	110
Requirements for all countries	110
Requirements for specific countries and regions	110
Recycling	112