Home » HP Manuals » Laptops » HP Mini 100e » Manual Viewer

HP Mini 100e HP Mini User Guide - SuSE Linux - Page 67

Contacting customer support, Labels, Contact HP worldwide - serial number

Add to My Manuals
Save this manual to your list of manuals

Page 67 highlights

● Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on. ● Disconnect and then reconnect all cables, and turn the power off and then back on. Contacting customer support If the information provided in this guide does not address your questions, you can contact HP Customer Support at: http://www.hp.com/go/contactHP NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html. Here you can: ● Chat online with an HP technician. NOTE: When technical support chat is not available in a particular language, it is available in English. ● E-mail HP Customer Support. ● Find HP Customer Support worldwide telephone numbers. ● Locate an HP service center. Labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Serial number label-Provides important information, including the following: Component (1) Part number/Product number (p/n) (2) Serial number (s/n) (3) Product name (4) Warranty period Contacting customer support 59

Section	Page
Welcome	9
What's new?	9
Finding information	9
Getting to know your computer	11
Top	11
Top cover	11
TouchPad	12
Lights	13
Power button	14
Keys	15
Front	16
Right side	17
Left side	18
Display	19
Bottom	20
Networking	21
Using an Internet service provider (ISP)	21
Identifying wireless and network status icons	21
Creating a wireless connection	22
Using the operating system controls	22
Using a WLAN	22
Connecting to an existing WLAN	22
Setting up a new WLAN	23
Protecting your WLAN	23
Roaming to another network	23
Connecting to a wired network	24
Using a modem (select models only)	24
Connecting a modem cable	24
Connecting a country- or region-specific modem cable adapter	25
Connecting to a local area network (LAN) (select models only)	25
Keyboard and pointing devices	27
Using the keyboard	27
Identifying the hotkeys	27
Using keypads	28
Using an optional external numeric keypad	28
Using pointing devices	29
Setting pointing device preferences	29
Using the TouchPad	29
Turning the TouchPad on and off	29
Navigating	29
Selecting	30
Multimedia	31
Using the media activity action keys	31
Audio	31
Adjusting the volume	32
Checking your audio functions	32
Webcam	32
External monitor (VGA) port	32
Power management	34
Shutting down the computer	34
Setting power options	34
Using power-saving states	34
Initiating and exiting Suspend	35
Initiating and exiting Hibernation	35
Using the Power icon	36
Using power management	36
Viewing the current power management settings	36
Changing the current power management settings	36
Using battery power	36
Displaying the remaining battery charge	37
Inserting or removing the battery	37
Charging a battery	38
Maximizing battery life	38
Managing low battery levels	39
Identifying low battery levels	39
Resolving a low battery level	39
Resolving a low battery level when external power is available	39
Resolving a low battery level when a charged battery is available	39
Resolving a low battery level when no power source is available	39
Resolving a low battery level when the computer cannot exit Hibernation	39
Conserving battery power	39
Storing a battery	40
Disposing of a used battery	40
Replacing the battery	40
Using external AC power	40
Testing an AC adapter	42
Drives	43
Handling drives	43
Replacing or upgrading the hard drive	44
Removing the hard drive	44
Installing the hard drive	45
External cards and devices	47
Using the SD Card Reader	47
Inserting a digital card	47
Removing a digital card	47
Using a USB device	48
Connecting a USB device	49
Removing a USB device	49
Using optional external devices	49
Using optional external drives	50
Memory module	51
Replacing the memory module	51
Security	56
Protecting the computer	56
Using passwords	56
Setting passwords in the operating system	57
Setting passwords in Setup Utility	57
Managing an administrator password	58
Entering an administrator password	58
Managing a power-on password	58
Entering a power-on password	58
Using firewall software	59
Installing an optional security cable	60
Backup and Recovery	61
Performing a system recovery	61
Backing up your information	61
Setup Utility (BIOS)	62
Starting Setup Utility	62
Using Setup Utility	62
Changing the language of Setup Utility	62
Navigating and selecting in Setup Utility	62
Displaying system information	63
Restoring factory default settings in Setup Utility	63
Exiting Setup Utility	63
Updating the BIOS	63
Determining the BIOS version	64
Downloading a BIOS update	64
Troubleshooting and support	65
Troubleshooting	65
The computer is unable to start up	65
The computer screen is blank	65
Software is functioning abnormally	65
The computer is on but not responding	66
The computer is unusually warm	66
An external device is not working	66
The wireless network connection is not working	66
Contacting customer support	67
Labels	67
Routine care	69
Cleaning guidelines	69
Cleaning products	69
Cleaning procedures	69
Cleaning the display	69
Cleaning the sides and cover	69
Cleaning the TouchPad and keyboard	70
Cleaning a tablet PC pen and pen holder	70
Specifications	71
Input power	71
Operating environment	71
Electrostatic discharge	72