HP Nx7400 HP Compaq nx7300 and nx7400 Notebook PC - Getting Started - Enhanced - Page 28

The home wireless network connection is not working, Help and Support, is not working

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Troubleshooting The home wireless network connection is not working If a home wireless network connection is not working as expected: ■ Be sure that the wireless light on the computer is on. If the light is off, press the wireless button to turn it on. ■ Be sure that the computer wireless antennae are free from obstructions. ■ Be sure that the cable or DSL modem and its power cord are properly connected, and the lights are on. ■ Be sure that the wireless router (access point) is properly connected to its power adapter and the cable modem, and the lights are on. ■ Disconnect and then reconnect all cables, and turn the power off and then back on. ✎ For information on setting up a home wireless network connection, refer to http://www.hp.com/go/techcenter/wireless (English only). Help and Support If the preceding questions and solutions did not address your problem, access Help and Support by selecting Start > Help and Support. In addition to providing information about your operating system, Help and Support provides ■ Information about the computer, such as model and serial number, installed software, hardware components, and specifications. ■ Answers to questions about using the computer. ■ Product information to help you learn to use the computer and operating system features. 3-6 Getting Started

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3–6
Getting Started
Troubleshooting
The home wireless network connection
is not working
If a home wireless network connection is not working as
expected:
Be sure that the wireless light on the computer is on. If the
light is off, press the wireless button to turn it on.
Be sure that the computer wireless antennae are free from
obstructions.
Be sure that the cable or DSL modem and its power cord are
properly connected, and the lights are on.
Be sure that the wireless router (access point) is properly
connected to its power adapter and the cable modem, and the
lights are on.
Disconnect and then reconnect all cables, and turn the power
off and then back on.
For information on setting up a home wireless network
connection, refer to
(English only).
Help and Support
If the preceding questions and solutions did not address your
problem, access Help and Support by selecting
Start > Help and
Support
. In addition to providing information about your
operating system, Help and Support provides
Information about the computer, such as model and serial
number, installed software, hardware components, and
specifications.
Answers to questions about using the computer.
Product information to help you learn to use the computer
and operating system features.