HP Officejet 5100 HP Officejet 5100 series all-in-one - (English) Reference Gu - Page 48

hp officejet 5100 series

get hp officejet 5100 support

44

To display your service ID, on the front panel, press

E

NTER

and

S

TART

,

C

OLOR

at the same time, until

SERV

ID:

and the number appear in the

front-panel display.

–

Print a Self-Test Report. See

print a self-test report

on page 25 for

information on printing this report.

–

Make a color copy.

–

Be prepared to describe your problem in detail.

5

Call HP Customer Support. Be near your unit when you call.

call in the U.S. during warranty

Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M.

Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M.

MST. This service is free during the warranty period; however, your standard

long-distance phone charges still apply. A fee may apply outside the warranty

period.

call elsewhere in the world

The numbers listed below are current as of the printing date of this guide. For a

list of current international HP Support Service numbers, visit

www.hp.com/

support

and choose your own country, region or language.

For Korea, you can also visit

www.hp.co.kr/

.

You can call the HP support center in the following countries or regions. If your

country or region is not listed, contact your local dealer or nearest HP Sales and

Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-

distance phone charges will apply. In some cases, a flat fee per single incident

will also apply.

For phone support in Europe, please check for the details and conditions of

phone support in your country or region by consulting

www.hp.com/

cposupport/loc/regional.html

.

Alternatively, you can ask your dealer or call HP at the phone number indicated

in this booklet.

As part of our constant efforts to improve our phone support service, we advise

you to check our website on a regular basis for new information regarding

service features and delivery.

country/region

hp technical support

country/region

hp technical support

Algeria

+212 22404 747

*

Malaysia

1-800-805405

Argentina

0810-555-5520

Mexico

01-800-472-6684

Australia

+61 3 8877 8000

1902 910 910

Mexico (Mexico City)

5258-9922

Austria

+43 (0) 810 00 6080

Morocco

+212 22404 747

*

Bahrain (Dubai)

+971 4 883 8454

Netherlands

+31 (0) 20 606 8751

Belgium (Dutch)

+32 (0) 2 626 8806

New Zealand

0800 441 147

Belgium (French)

+32 (0) 2 626 8807

Norway

+47 22 11 6299

Section	Page
contents	3
get help	5
quick start	7
front panel features	7
use your hp officejet with a computer	8
review the hp director	8
load originals and load paper	11
load originals	11
load paper	11
load envelopes	13
tips for loading other types of paper in the paper tray	13
set the paper type	14
set the paper size	14
use the copy features	15
make copies	15
make a copy	15
increase copy speed or quality	16
set the numberof copies	16
reduce or enlarge a copy	16
make copies lighter or darker	16
enhance text sharpness and photo colors	17
change settings for all copy tasks	17
perform special copy jobs	17
copy a photo	17
fit a copy to the page	18
prepare a color t-shirt transfer	18
copy options	20
use the scan features	21
scan an original	21
stop a scan	21
use the fax features	23
enable fax confirmation	23
send a fax	23
initiate the fax process from your hp officejet	24
receive a fax	24
receive a fax automatically	24
receive a fax manually	25
save frequently-used fax numbers	25
set basic fax settings using the front panel	25
set the date and time	26
set the fax header	26
enter text	27
set the answer mode	27
set the rings to answer setting	27
check for dial tone	28
maintain your hp officejet	29
clean the exterior	29
work with print cartridges	29
print a self-test report	29
handle print cartridges	29
replace the print cartridges	29
align cartridges	30
clean the print cartridges	31
restore factory defaults	31
setup menu options	32
additional setup information	33
possible installation problems	33
set the language and country/region	33
connect your hp officejet to your computer	34
connect your usb port	34
connect your hpofficejet to a phone, modem, or answering machine	35
remove and reinstall your hp officejet software	35
technical information	37
system requirements	37
specifications	38
paper specifications	38
print specifications	39
print margin specifications	39
copy specifications	40
scan specifications	40
fax specifications	40
physical specifications	41
power specifications	41
environmental specifications	41
additional specifications	41
environmental product stewardship program	41
regulatory notices	42
notice to users of the U.S. telephone network: FCC requirements	42
doc statement / déclaration de conformité (Canada)	44
notice to users of the Canadian telephone network	44
notice to all users of the European Economic Area (EEA)	44
notice to users of the German telephone network	45
VCCI-2 (Japan)	45
notice to Korean customers	45
declaration of conformity	45
get hp officejet 5100 support	47
get support and other information from the internet	47
hp customer support	47
prepare your hp officejet for shipment	50
hp distribution center	51
hp officejet 5100 series warranty	51
warranty service	52
return your hp officejet 5100 series for service	52
hewlett-packard limited global warranty statement	52
index	55

HP Officejet 5100 HP Officejet 5100 series all-in-one - (English) Reference Gu - Page 48

call in the U.S. during warranty, call elsewhere in the world

Page 48 highlights