HP PageWide 6000 User Guide

HP PageWide 6000 Manual

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  • HP PageWide 6000 | User Guide - Page 1
    HP PageWide XL 6000 Printer and MFP User Guide
  • HP PageWide 6000 | User Guide - Page 2
    to change without notice. The only warranties for HP products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors
  • HP PageWide 6000 | User Guide - Page 3
    your printer ...2 Safety precautions ...2 Main components ...7 Front panel ...8 HP Utility ...12 Embedded Web Server ...13 Turn the printer on of information ...36 2 Paper handling ...37 General information and tips ...38 Supported paper types ...39 Paper status ...41 Load paper ...41 Unload paper
  • HP PageWide 6000 | User Guide - Page 4
    Troubleshooting ...88 5 Sending a job to print ...93 Print from the driver ...94 Print from a USB flash drive ...97 Print by email (HP ...114 Scanner preferences ...119 Scanner troubleshooting ...119 Scanner diagnostic plot ...130 134 High-capacity stacker ...135 HP folders ...137 Basket ...148
  • HP PageWide 6000 | User Guide - Page 5
    ...170 11 Accessories ...171 How to order ...171 List of accessories ...171 Non-HP accessories ...172 12 When you need help ...173 Request support ...174 Customer Self-Repair ...174 Service information ...174 13 Retrieving printer usage information ...175 Get printer usage and accounting information
  • HP PageWide 6000 | User Guide - Page 6
    vi ENWW
  • HP PageWide 6000 | User Guide - Page 7
    1 Introduction ● Welcome to your printer ● Safety precautions ● Main components ● Front panel ● HP Utility ● Embedded Web Server ● Turn the printer on and off ● Internal prints ● Preparing your printer ● Accessibility ● Other sources of information ENWW 1
  • HP PageWide 6000 | User Guide - Page 8
    , and smooth grayscales. ● HP PageWide XL pigment ink for dark blacks, with cloud-based support, self-monitoring, serviceable parts inside the printer except those covered by HP's Customer Self Repair program (see http://www.hp.com/go/selfrepair/). Refer servicing of other parts to qualified service
  • HP PageWide 6000 | User Guide - Page 9
    Japan only) operate at hazardous voltages capable of causing death or serious personal injury. The printer uses one power cord. Unplug the power cord before servicing the printer. To avoid the risk of electric shock: ● The printer must be connected to earthed mains outlets only. ● Do not attempt to
  • HP PageWide 6000 | User Guide - Page 10
    supply voltage specified on the nameplate. ● Use only the power cord supplied by HP with the printer. Do not use a damaged power cord. Do not use the . ● Do not try to dismantle the cutter assembly: refer servicing to qualified service personnel. ● Do not stand on the drawers: the printer could
  • HP PageWide 6000 | User Guide - Page 11
    rolls. Ink handling HP recommends that you wear manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions instructions. ENWW Crush hazard. Keep hands away from the moving service carriage. This label is located by the access to the service
  • HP PageWide 6000 | User Guide - Page 12
    You are recommended to wear gloves when handling the cleaning container. This label is located on the cleaning container and by the access to the service carriage. Do not use the drawers as stairs: the printer could overbalance. This label is located on the drawers. Do not touch the starwheels: they
  • HP PageWide 6000 | User Guide - Page 13
    Main components The following front and rear views of the printer illustrate the main components. Front view 1. Print bar 2. Front panel 3. Ink cartridges 4. Paper access front cover 5. Drawer 6. Maintenance cartridge Rear view 1. Output module 2. Paper output 3. Power switch and plug ENWW Main
  • HP PageWide 6000 | User Guide - Page 14
    4. LAN connections 5. Cleaning container Front panel The front panel is a touch-sensitive screen with a graphical user interface, located on the front right of the printer. It can rotate 360 degrees horizontally, so you can use it from the front or rear of the printer. It can also be tilted to
  • HP PageWide 6000 | User Guide - Page 15
    ● Tap to go back to the previous screen. This does not discard any changes made in the current screen. ● Tap to cancel the current process. Home screens There are three top-level screens that you can move between by sliding your finger across the screen, or tapping the appropriate button at the
  • HP PageWide 6000 | User Guide - Page 16
    ● The widget screen enables you to monitor at a glance supplies such as ink and paper, the job currently being printed, and the job queue. Printer alerts The printer has a beacon located on top of the front panel; it gives a summary of the printer status that can be seen from a distance. IMPORTANT
  • HP PageWide 6000 | User Guide - Page 17
    can print, but there is something wrong. If the problem persists, contact your support representative. While printing, you will see a yellow instead Monitoring (with the Print Spooler) and Remote Printer Management with the HP Utility and Web JetAdmin continue to be available during sleep mode. Some
  • HP PageWide 6000 | User Guide - Page 18
    sometimes referred to collectively as the HP Utility in this guide. ● Under Windows, start the HP DesignJet Utility from the icon on your taskbar or from Start > All Programs > HP > HP DesignJet Utility > HP DesignJet Utility. This launches the HP DesignJet Utility, showing the printers installed
  • HP PageWide 6000 | User Guide - Page 19
    your Dock shortcut or by clicking Applications > HP > HP Utility. This launches the HP Utility, showing the printers installed on your new firmware, and troubleshoot problems. Service engineers can use it to retrieve internal information that helps to diagnose printer problems. You can access the
  • HP PageWide 6000 | User Guide - Page 20
    Chinese, Korean, and Japanese. It uses the language that you specified in your Web browser options. If you specify a language that it cannot support, it functions in English. To change the language, change your Web browser's language setting. For example, in Chrome, click Settings > Language (in the
  • HP PageWide 6000 | User Guide - Page 21
    print-quality option, counting of scans, and total amount of ink used per color (the accuracy of these estimates is not guaranteed) - HP-GL/2 palette shows the color or grayscale definitions in the currently selected color palette - PostScript font list shows PostScript fonts available (PostScript
  • HP PageWide 6000 | User Guide - Page 22
    go to the front panel and tap , then , then Gigabit Ethernet. From here it is possible, though not normally necessary, to change the settings manually; this can also be done remotely using the Embedded Web Server. For full details of the available connectivity settings, see Networking on page 83
  • HP PageWide 6000 | User Guide - Page 23
    13). 2. Download the printer software from HP's website at http://www.hp.com/go/pagewidexlseries/support/ drivers. 3. Select Windows or Mac OS X printer does not support AppleTalk. The following instructions apply if you intend to print from software applications using a printer driver. See Sending
  • HP PageWide 6000 | User Guide - Page 24
    the front panel and tap . Note the mDNS service name of your printer. 2. Access the install package from HP's website: http://www.hp.com/go/pagewidexlseries/support/drivers. If prompted, select your printer from the list. 3. When the PageWide Printer window appears on your screen, click Software
  • HP PageWide 6000 | User Guide - Page 25
    network connection is required, so the printer will test its own connectivity. Configure and troubleshoot the printer's connectivity and start benefitting from connecting your printer. If you are part of the HP Partner Link Pay-per-use service, remember to go to the Connectivity app and tap Printer
  • HP PageWide 6000 | User Guide - Page 26
    HP Connected screen to access the following options: ● HP Connected Connectivity menu: You can enable or disable HP Connected for this printer, or completely remove it from the HP Connected service HP Connected settings: You can restore HP select Manually, you the installation manually. ● Firmware
  • HP PageWide 6000 | User Guide - Page 27
    Server, click the Setup tab and then Scan to network. See Embedded Web Server on page 13. Alternatively, in the HP Utility, click the Settings tab and then Scan to network. See HP Utility on page 12. 2. On the Scan to Network page, click Add network folder, and fill in the various
  • HP PageWide 6000 | User Guide - Page 28
    folder name. ● Set this network destination as a default. If you have installed HP SmartStream, the option to set it as a destination appears. ● Server name the network folder. If not, see Cannot access the network folder or HP SmartStream (if installed as an accessory) on page 128. You can check
  • HP PageWide 6000 | User Guide - Page 29
    Example: Create a scan-to-network folder under Windows 1. Create a new user account for the 'scanner user' on the remote computer. You can use an existing user account for this purpose, but it is not recommended. 2. Create a new folder on the remote computer, unless you want to use an existing
  • HP PageWide 6000 | User Guide - Page 30
    6. You need to ensure that the 'scanner user' has full read/write control over the shared folder. To do this, click Permissions and grant Full Control to the user (or to any suitable group that includes that user). 7. If there is a Security tab in the Properties window for your folder, then you must
  • HP PageWide 6000 | User Guide - Page 31
    Example: Create a scan-to-network folder under Mac OS 1. Create a new user account for the 'scanner user' on the remote computer. You can use an existing user account for this purpose, but it is not recommended. 2. Create or choose a folder on the remote computer. By default, Mac OS users have a
  • HP PageWide 6000 | User Guide - Page 32
    the printer. This is not the same email address that is used by HP Connected. ● Attachment size limit: The maximum size of a file attached to you need a printer firmware release dated January 2016 or later. The following instructions explain how to use LDAP to connect the printer to a network email
  • HP PageWide 6000 | User Guide - Page 33
    list of email addresses for matching characters. You can refine the search results by typing additional characters and performing a new search. Printers that support LDAP also support the use of a standard outgoing email profile, so they do not require a connection to an LDAP server in order to send
  • HP PageWide 6000 | User Guide - Page 34
    5. Click the Add button to proceed to the LDAP configuration page. 6. In the LDAP server address box, enter the name of the LDAP server (for example, ldap.mycompany.com). If you do not know the LDAP server, contact the server administrator and obtain the network address and the attribute codes to
  • HP PageWide 6000 | User Guide - Page 35
    that are used by printing and management tools such as the HP Utility, HP SmartStream, and SDK for RIPs. ● Scan remote-control Web service (MFP only): Enable or disable Web services that are used to control the server remotely. If an administrator password has been set, it must be given in order
  • HP PageWide 6000 | User Guide - Page 36
    : Unrestricted access to the front panel. ● Moderate Lock: In addition to the Minimum Lock, denies access to all printer settings, the job queue, information and service prints, and the printer log. 30 Chapter 1 Introduction ENWW
  • HP PageWide 6000 | User Guide - Page 37
    ● Intermediate Lock: In addition to the Moderate Lock, denies access to the paper, ink supplies, maintenance options, and demo prints. Users can only view printer and supply information. ● Maximum Lock: Denies access to all front-panel options. No detailed information is displayed in any of the
  • HP PageWide 6000 | User Guide - Page 38
    You can change the user access code, and the permission set, as follows: ● Admin user: The admin user has all access privileges granted and cannot be edited. ● Device user: The device user has some access privileges granted, which can be edited on the access control page. ● Guest user: The guest
  • HP PageWide 6000 | User Guide - Page 39
    from which you print ● The number of printers you have ● The output accessories you have You may wish to install one or several drivers according to your needs. You can find the latest driver software at http://www.hp.com/go/pagewidexlseries/support/drivers/. ENWW Preparing your printer 33
  • HP PageWide 6000 | User Guide - Page 40
    , click Software > Utility > UPD configuration tool > Download. For information HPaPboaugtehwowidteoXinLstsaellriaensdMusaec iRt,agsotetor hdtrtipvse:/r/support.hp.com/us-en/document/c05658213. • Raster driver for HP PageWide XL. • Specific for MAC OSX 10.8, 10.9 and 10.10 Mac OS driv•ers Best for
  • HP PageWide 6000 | User Guide - Page 41
    settings in your printer driver according to your own preferences Support > Browse information > Accessibility: See more about HP accessibility at www.hp.com/hpinfo/abouthp/accessibility/ for information about the HP Accessibility Program, and HP's commitment to making its products and services
  • HP PageWide 6000 | User Guide - Page 42
    following documents can be downloaded from http://www.hp.com/go/pagewidexlseries/support/manuals/: ● Introductory information ● User's guide ● Legal information ● Limited warranty The Quick Response (QR) code images found in some parts of this guide provide links to additional video explanations of
  • HP PageWide 6000 | User Guide - Page 43
    2 Paper handling ● General information and tips ● Supported paper types ● Paper status ● Load paper ● Unload paper ● Paper options ● Store paper ● Cannot load paper ● Protect a paper type ● Paper jam ENWW 37
  • HP PageWide 6000 | User Guide - Page 44
    General information and tips ● All paper widths must be between 279 mm (11 in) and 1016 mm (40 in), and the roll core must be 76 mm (3 in) in diameter. ● When handling photo paper, wear cotton gloves to avoid transferring oils onto the paper. ● Each drawer can be loaded with two paper rolls (front
  • HP PageWide 6000 | User Guide - Page 45
    paper types The following paper types are compatible with your printer. Supported HP papers Name Plain paper HP Universal Bond Paper, 3-in core HP Bright White Inkjet Paper, 3-in core HP Premium Bond Paper, 3-in core Coated paper Width Length Product number 16.5 in (420 mm) 18 in (457 mm
  • HP PageWide 6000 | User Guide - Page 46
    in core Poster paper HP Production Matte Poster Paper, 3-in core HP Production Satin Poster Paper, 3-in core HP Gloss Poster Paper, 3-in core Banner HP Matte Polypropylene, 3-in N2V75A L5Q01A N2V76A L5Q02A N2V77A L5Q03A L5Q08A L6B19A Other supported paper types Plain papers Plain paper < 90 g/m²
  • HP PageWide 6000 | User Guide - Page 47
    Coated papers ● Coated paper 90-100 g/m² ● Heavyweight coated paper Poster papers ● Poster matte paper ● Poster satin paper ● Poster gloss paper ● Photo semi-gloss paper ● Blue-back paper Banner and sign ● Polypropylene ● Tyvek 135 g/m² Blueprint ● Blueprint Paper status The paper source
  • HP PageWide 6000 | User Guide - Page 48
    Load paper 1. Start the paper app to access the paper menu, then tap Load. TIP: If the printer is not printing and the lock light on the drawer is off, you can skip this step. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. CAUTION: MFP only: Do not leave the
  • HP PageWide 6000 | User Guide - Page 49
    4. Move the hubs outwards (they are linked) to make room for the roll. 5. Place the roll into the drawer between the hubs, with the paper edge as shown. Do not load the roll at an angle, like this: 6. Slide the hubs back towards the center so that they engage with the roll. ENWW Load paper 43
  • HP PageWide 6000 | User Guide - Page 50
    7. Ensure that the hubs are fitted tightly to the roll on both sides. 8. Important: Close the locking levers on the left and right hubs. 9. Feed the paper into the appropriate slot: the front slot for the front roll, the rear slot for the rear roll. TIP: The rear roll may need extra roll-ups to
  • HP PageWide 6000 | User Guide - Page 51
    11. If the paper edge is not straight and clean, you can cut it off with the appropriate button (there is a button for each roll in the drawer). When you press the button, the paper is advanced; when you release the button, the paper is cut. Remember to remove the cut strip of paper. 12. Close the
  • HP PageWide 6000 | User Guide - Page 52
    Unload paper 1. Ensure that the printer is not printing and that the lock light on the drawer is off. 2. Open the drawer. WARNING! Do not stand on the drawer: the printer could fall over. 3. Remove the paper from the feeding slot. 4. Open the locking levers on the left and right hubs. 5. Slide the
  • HP PageWide 6000 | User Guide - Page 53
    that the paper is attached to the core. ● Check that you follow the paper specifications. TIP: When loading rear rolls, you must feed more paper manually (about 40 cm, or 16 in) than with front rolls. ENWW Store paper 47
  • HP PageWide 6000 | User Guide - Page 54
    just select the paper type explicitly when submitting the job from a printer driver or other job submission software. NOTE: If a protected paper type problem manually. The front panel starts the paper jam wizard to display where the jam occurs and how to fix it. Clear the paper jam as instructed
  • HP PageWide 6000 | User Guide - Page 55
    Paper jam in a drawer 1. Open the drawer in which the paper jam has occurred. 2. Cut the paper if necessary. 3. Open the front cover of the drawer. Areas where a jam may occur are identified with this label: ENWW Paper jam 49
  • HP PageWide 6000 | User Guide - Page 56
    not to cut yourself when moving the cutter. CAUTION: Do not dismantle the cutter assembly: refer it to qualified service personnel for servicing. 5. Remove the paper, cutting it manually if necessary. 6. Make sure there are no loose pieces of paper left in the drawer. 7. Close the front cover
  • HP PageWide 6000 | User Guide - Page 57
    8. Rewind the paper. 9. Cut off the leading edge of the paper if it has been damaged. 10. Rewind again and feed the paper into the slot. 11. Use the paper-cut button to cut the leading edge again. 12. Close the drawer. 13. Wait until the printer is ready for paper. 14. The printer resumes the job
  • HP PageWide 6000 | User Guide - Page 58
    Paper jam in the paper access front cover 1. Open the front cover. 2. Pull out the paper. CAUTION: Be careful to pull out only the paper and not the struts of the printer. 3. Cut the paper if necessary. IMPORTANT: Use scissors for this purpose, not a single blade. 4. Make sure there are no loose
  • HP PageWide 6000 | User Guide - Page 59
    Paper jam in the paper output 1. Make sure that the jam is not in the accessory interface. 2. If you have a folder installed, raise the folder tray. 3. Push the button to raise the output module. 4. Pull out the paper. CAUTION: Be careful not to touch the pinchwheels: they are sharp and can cut your
  • HP PageWide 6000 | User Guide - Page 60
    5. Make sure there are no loose pieces of paper left. 6. Close the output module. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the top
  • HP PageWide 6000 | User Guide - Page 61
    2. Pull out the paper. 3. Open the stacker. 4. Pull out the paper. 5. Close the rear cover. ENWW Paper jam 55
  • HP PageWide 6000 | User Guide - Page 62
    automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the folder input (HP F60, HP F70, and HP PageWide XL folders) 1. Open the fan-fold cover to stop the folder motor and cut the power supply to it. 2. If necessary, cut the paper
  • HP PageWide 6000 | User Guide - Page 63
    and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the folder input (HP F40 Folder only) 1. Disengage the printer from the folder. 2. If necessary, cut the paper between the printer and the folder. 3. Remove the paper from
  • HP PageWide 6000 | User Guide - Page 64
    should check that all pages of the job have been printed. Paper jam in the no-fold tray (HP F60, HP F70, and HP PageWide XL folders) IMPORTANT: This operation must be performed by a service engineer or by someone else with appropriate training. 1. Open the top cover of the tray. 2. Cut the paper
  • HP PageWide 6000 | User Guide - Page 65
    reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam on the fan-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Try to remove the paper by pulling it from the no-fold tray. If you cannot remove all the paper this way
  • HP PageWide 6000 | User Guide - Page 66
    Paper jam on the fan-folding path (HP F40 folder only) 1. Open the fan-folding cover. 2. Move the rollers to release the paper. 3. Pull the paper out. 4. Ensure that the metal balls remain
  • HP PageWide 6000 | User Guide - Page 67
    folder. Open the fan-fold cover to stop the folder motor, and remove the paper. Paper jam on the cross-folding path (HP F60, HP F70, and HP PageWide XL folders) 1. Open the cross-folding cover. 2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the cover. 4. Wait until the printer
  • HP PageWide 6000 | User Guide - Page 68
    Paper jam on the cross-folding path (HP F40 folder only) 1. Open the top cross-folding cover. 2. Remove the paper. CAUTION: Take care to avoid injury. 3. Close the top cross-folding cover. 4. If the jam is not resolved, open the lateral cross-folding cover. 62 Chapter 2 Paper handling ENWW
  • HP PageWide 6000 | User Guide - Page 69
    5. Remove the paper. CAUTION: Take care to avoid injury. 6. Close the cover. 7. Wait until the printer is ready for paper. 8. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the high-capacity
  • HP PageWide 6000 | User Guide - Page 70
    4. Remove the paper from the high-capacity stacker. 5. Remove the paper from the printer. 6. Close the output module. 7. Reconnect the high-capacity stacker. 64 Chapter 2 Paper handling ENWW
  • HP PageWide 6000 | User Guide - Page 71
    8. Wait until the printer is ready for paper. 9. The printer resumes the job and automatically reprints any lost pages. However, you should check that all pages of the job have been printed. Paper jam in the scanner (MFP only) 1. There is a small lever at the rear left of the scanner. Slide the
  • HP PageWide 6000 | User Guide - Page 72
    3 Ink system ● Ink cartridges ● Print bar ● Cleaning container ● Maintenance cartridge ● Safe mode 66 Chapter 3 Ink system ENWW
  • HP PageWide 6000 | User Guide - Page 73
    the front panel: ● OK: The cartridge is working normally. ● Reseat: The cartridge is not responding, but removing and reinserting it may solve the problem. ● Replace: The cartridge has been identified as faulty. It should be replaced by a functional cartridge. ● Low on ink: The cartridge is low on
  • HP PageWide 6000 | User Guide - Page 74
    Ink cartridge part numbers PageWide Printer 400 ml C1Q57A C1Q58A C1Q59A C1Q60A C1Q61A C1Q62A C1Q63A C1Q64A C1Q65A C1Q66A C1Q67A C1Q68A F9J82A F9J83A F9J84A F9J85A HP 843A 400-ml Black Ink Cartridge HP 843A 400-ml Cyan Ink Cartridge HP 843A 400-ml Magenta Ink Cartridge HP 843A 400-ml Yellow Ink
  • HP PageWide 6000 | User Guide - Page 75
    and push it in as far as it will go. 5. Follow the instructions in the front panel. 6. When you have replaced all cartridges that you want the interrupted page is reprinted in full. HP recommends that you replace an empty cartridge with a new HP cartridge. See Ink cartridge part numbers on page
  • HP PageWide 6000 | User Guide - Page 76
    are related to the cartridge, nor for any problems due to ink contamination. ● You will invalidate instructions displayed on the front panel. If your cartridge is not an Original HP cartridge, HP information on the front panel. Ink cartridge troubleshooting 1. Check that you have the correct type
  • HP PageWide 6000 | User Guide - Page 77
    maintain optimum print quality, the printheads are automatically tested at regular intervals, and automatically serviced when necessary. This takes a little time and can occasionally delay printing. When a as faulty, but removing and reinserting it may perhaps solve the problem. ENWW Print bar 71
  • HP PageWide 6000 | User Guide - Page 78
    that the warranty conditions have been breached (for example, expired or non-HP ink has been used). You can check the warranty status in the printer of its life. Alternatively, a test print may indicate a printhead problem before the printer detects it. CAUTION: Avoid touching pins, leads,
  • HP PageWide 6000 | User Guide - Page 79
    1. Ensure that all ink cartridges are at least 25% full. 2. Start the printhead replacement from the front panel: tap , then the Printhead tab, then Replace. 3. If you have a top stacker, open it. 4. Wait for the print bar to reach the replacement position. 5. Open the top cover with both hands
  • HP PageWide 6000 | User Guide - Page 80
    9. Lift the latch. 74 Chapter 3 Ink system ENWW
  • HP PageWide 6000 | User Guide - Page 81
    10. Extract the printhead carefully. IMPORTANT: Printheads are fragile. Leave the printhead oriented as shown below, if you intend to use it again later. Never touch the nozzles, which could damage them. If you remove multiple printheads and intend to use them later, make sure to keep them in the
  • HP PageWide 6000 | User Guide - Page 82
    system consumables. Printhead maintenance The printer and the maintenance cartridge clean the printheads automatically. Avoid removing printheads unnecessarily. Printhead troubleshooting 1. Check that you have the correct type of printhead (model number). 2. Check that you have removed the orange
  • HP PageWide 6000 | User Guide - Page 83
    and latched the printhead cover. 5. If you still have problems when printing, see Print quality on page 149. Cleaning container the printer continues operating while the container is incorrectly installed or connected, HP will not be responsible for any resulting damage or cleaning expenses. You
  • HP PageWide 6000 | User Guide - Page 84
    Replace the cleaning container 1. At the front panel, tap , then , then Cleaning container > Replace. 2. Locate the cleaning container. 3. Extract the cleaning container: lift it a little, then pull it out. TIP: If you leave the printer without a cleaning container for long, some drops of
  • HP PageWide 6000 | User Guide - Page 85
    troubleshooting If the cleaning container is correctly installed but the printer does not detect it, first try taking it out and putting it back again. If that fails, call your support part number The HP 841 maintenance cartridge shows an error, close the service door. 1. Remove the packaging from
  • HP PageWide 6000 | User Guide - Page 86
    3. When prompted by the front panel, open the maintenance cartridge door. IMPORTANT: When removing a maintenance cartridge, remember that it contains ink. Therefore, wear gloves and hold the cartridge by the handle. 4. To remove the maintenance cartridge, grip the handle and slide it out. 5. If you
  • HP PageWide 6000 | User Guide - Page 87
    the percentage of cloth remaining. This information is used by the printer to estimate when the cartridge will need replacing. Maintenance cartridge troubleshooting If the printer does not detect the maintenance cartridge that you have inserted, open the door and make sure the maintenance cartridge
  • HP PageWide 6000 | User Guide - Page 88
    print. NOTE: This printer is not designed to use continuous ink systems. To resume printing, remove the continuous ink system and install genuine HP (or compatible) cartridges. NOTE: This printer is designed for ink cartridges to be used until they are empty. Refilling cartridges prior to depletion
  • HP PageWide 6000 | User Guide - Page 89
    4 Networking ● Introduction ● Control network protocols ● Front-panel menu items ● Link configuration methods ● Troubleshooting ENWW 83
  • HP PageWide 6000 | User Guide - Page 90
    cables is required. The embedded Jetdirect print server supports connection to IEEE 802.3 10Base-T Ethernet, or half-duplex mode. However, you can manually configure the link using the printer's front panel, HP Jetdirect Print Server Administrator's Guide for your print server model. 84 Chapter
  • HP PageWide 6000 | User Guide - Page 91
    characters, used to identify the device. This name is listed on the HP Jetdirect configuration page. The default host name is NPIxxxxxx, where xxxxxx An address in the form 169.254.x.x is assigned automatically. Manual : Use the Manual Settings menu to configure TCP/ IPv4 parameters. This menu
  • HP PageWide 6000 | User Guide - Page 92
    .254.x.x is set. Legacy : The address 192.0.0.192 is set, consistent with older HP Jetdirect devices. Specify the IP address (n.n.n.n) of a Primary DNS Server. NOTE: This item appears only if Manual configuration is a higher priority than DHCP in the Config. Precedence table, configured through the
  • HP PageWide 6000 | User Guide - Page 93
    can be up to 255 octets. For some networks, you may need to contact your Independent Service Provider (ISP) for the proxy server address. Type the port number used by the proxy server for client support. The port number identifies the port reserved for proxy activity on your network, and can be
  • HP PageWide 6000 | User Guide - Page 94
    link operation with the network. When connecting to network hubs and switches that do not support auto-negotiation, the printer will configure itself for 10 Mbps or 100 Mbps half-duplex from a BootP or DHCP server ● Network management tools such as HP Web Jetadmin 88 Chapter 4 Networking ENWW
  • HP PageWide 6000 | User Guide - Page 95
    Check that the status indicator lights (LEDs) are providing proper status. See the HP Jetdirect Print Servers Administrator's Guide for your print server model to interpret and troubleshoot other messages. Reset network parameters If you accidentally misconfigured the printer's network settings
  • HP PageWide 6000 | User Guide - Page 96
    default): The printer will attempt to automatically configure itself onto the network at the proper speed and communication mode. ● OFF: You must manually configure the link speed and communication mode using the front panel. Your settings must match those of the network for proper operation. 6. In
  • HP PageWide 6000 | User Guide - Page 97
    , take the action to resolve the problems. 6. If all else fails, turn HP Utility on page 12. 2. Make sure your printer driver is available and working correctly for the HP DesignJet Utility in Windows. 3. From the front panel, tap , then Security > Web services troubleshooting on page 89. ENWW
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    algorithms to protect network communications. ● If you experience low-performance network issues when using tools such as HP SmartStream or thirdparty RIPs, check that the RIP printing service and high-speed printing ports 9101 and 9102 are enabled in Embedded Web Server > Networking > Other
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    in which you can choose to print, depending on your circumstances and preferences: ● From HP SmartStream: See the HP SmartStream documentation at http://www.hp.com/go/ smartstreampagewidexl/manuals/. ● From a printer driver: Print any kind of file from a computer connected to the printer by network
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    , we recommend installation using the install package that you can download from HP's website http://www.hp.com/go/ pagewidexlseries/support/drivers, so that all of the printer software is installed. Check and change main driver settings There are a relatively large number of print settings that you
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    save those settings under a name of your own choice and recall them later. A saved group of settings is known as a quickset. ENWW Print from the driver 95
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    The printer drivers support any accessories such as a stacker or folder connected to your printer. The printer's default output is also the driver's default output. However, from the driver you can change the output destination and other options such as the folding style, collation, and first or
  • HP PageWide 6000 | User Guide - Page 103
    job storage tab for easy identification in the job queue. Print from a USB flash drive 1. Insert a USB flash drive containing one or more TIFF, JPEG, HP-GL/2, RTL, PDF, or PostScript files into the printer's USB port. NOTE: To print PDF or PostScript file, you must have a PostScript printer. NOTE
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    3. Select a file to be printed. Multipage documents are supported only in PDF files; in this case, you can also select a page to print. 4. The list of print-from-USB quicksets is displayed. You can
  • HP PageWide 6000 | User Guide - Page 105
    , you can print from anywhere with an Internet connection, without needing any printer driver. There are a few limitations that you should bear in mind: ● The attached print-quality modes are for 1-pass printing (in contrast to HP DesignJet printers), several parameters such as print speed, color
  • HP PageWide 6000 | User Guide - Page 106
    If the image content is... B Large areas of uniform colors Text or lines on top of color backgrounds C Highly complex drawings with plenty of detail Recommended print mode Uniform areas High detail You will obtain... More uniform and saturated colors for longdistance viewing Smooth background with
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    6 Queue management ● Job queue introduction ● Job queue actions ● Job queue options ● Default printing preferences ● Job deletion ● Job queue in the Embedded Web Server ENWW 101
  • HP PageWide 6000 | User Guide - Page 108
    ready to proceed with printing. Now printing The job is being printed. ● Paused: The job is paused. NOTE: Sometimes, while printing, you may see a Self-servicing status, which means that the printer is performing some task such as paper type change or print mode change between pages of the same job
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    On hold The job will not be printed until you take some action. You should respond in one of the following ways: ● On hold: Private job: Enter the PIN required to print the job. The job will be deleted from the queue after printing. ● Oh hold: Personal job: The job is not automatically printed: you
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    Print now If you want to upgrade a job in the queue to be printed immediately, interrupting the currently printing job, select the desired job and tap the Print now button. NOTE: To enable this action, tap now. in the home screen, then Job management and activate Enable print See job details Tap
  • HP PageWide 6000 | User Guide - Page 111
    job is not available for some reason: output disconnected, detached, full, not empty for a job that requires it to be empty, size/type/length not supported by that output, or folder is offline. ENWW Job queue actions 105
  • HP PageWide 6000 | User Guide - Page 112
    settings such as the default size and rotation. This kind of setting can be modified for each job by driver, HP SmartStream, quickset, and so on. But the mirror option is not available in HP SmartStream or quickset; so, if it is activated, all jobs printed by any path, except from the printer
  • HP PageWide 6000 | User Guide - Page 113
    To delete a job manually, select the job and tap Delete in the footer. To delete all jobs, tap Delete all jobs in the ... menu; the whole job queue will
  • HP PageWide 6000 | User Guide - Page 114
    7 Scanning and copying (MFP only) ● Quicksets ● Scanning ● Copying ● Scanner preferences ● Scanner troubleshooting ● Scanner diagnostic plot 108 Chapter 7 Scanning and copying (MFP only) ENWW
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    you to be more efficient and is convenient for inexpert users. Factory quicksets The printer comes with some factory quicksets already defined, designed to support typical user requirements. Quicksets can be used for scan, copy, and print jobs. User quicksets Depending on the permissions set in your
  • HP PageWide 6000 | User Guide - Page 116
    2. Select the scan destination. ● Scan to USB flash drive ● Scan to network folder (if a network folder has been added) ● Scan to HP SmartStream folder (if installed) ● Scan to email (if an email server has been configured) 3. Select an appropriate quickset for your scan job. Any quickset can
  • HP PageWide 6000 | User Guide - Page 117
    4. Insert the original, facing upwards. 5. Pick up the original when the scanner releases it. TIP: To release the page, you can select automatic release in the quickset settings, or keep the original on hold until you tap Release page or insert a new original. 6. One of the most useful options is
  • HP PageWide 6000 | User Guide - Page 118
    ● Single-page: The result will be a single-page file for each scanned page. When scanning a single page, the document is automatically saved. If you insert another page, a new document is created. NOTE: By tapping you can show or hide the toolbar, show or hide the background removal setting, and
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    Grayscale (color option). Detailed background removal allows you to fine-tune the result of the smart background removal when it is on, or to set a manual level of background removal when smart removal is off, for any type of original. You can define these values on a scale of darker to lighter
  • HP PageWide 6000 | User Guide - Page 120
    For example, if you are copying a brochure with a mixture of text and pictures, the text is often digitized to a color that we may see as black but is really a dark gray. When
  • HP PageWide 6000 | User Guide - Page 121
    jobs in the queue. - The option of deleting pages of the copy job is not available. - The input length is always automatic: you cannot set a manual value. - If you want to print an urgent job interrupting the job currently being printed, select Allow copy to interrupt current print job. NOTE: When
  • HP PageWide 6000 | User Guide - Page 122
    6. Insert the original, facing upwards. 7. In the next screen you can see a preview of each copied page and browse the thumbnails. NOTE: By tapping you can show or hide the toolbar, show or hide the background removal setting, and change the copy settings for the following pages. Change the
  • HP PageWide 6000 | User Guide - Page 123
    ● Blueprints invert allows you to invert blueprints (or not). ● Auto-release original allows you to auto-release the page once scanned. ● Input size allows you to set the input size page to Automatic, Custom size, a list of the available loaded rolls (Roll width), or a fixed list of standard sizes,
  • HP PageWide 6000 | User Guide - Page 124
    of the smart background removal when it is on, or to set a manual level of background removal when smart removal is off, for any type of be used to change dark grays to black. For example, if you are copying a brochure with a mixture of text and pictures, the text is often digitized to a color that
  • HP PageWide 6000 | User Guide - Page 125
    enhanced colors when the Original paper type is White paper. Scanner troubleshooting In this section the most common defects and failure modes are shown diagnostic plot on page 130. Do not use any printed version of this guide to test the scanner, as the resolution of the images included here
  • HP PageWide 6000 | User Guide - Page 126
    plate visually. If it is damaged (scratched or broken), call your support representative. 4. If the streaks remain, there may be dust particles inside 158. NOTE: The problem of vertical streaks cannot always be solved, due to the technological limitations of CIS technology. HP offers HD Scanners with
  • HP PageWide 6000 | User Guide - Page 127
    manually as much as possible before scanning it again. NOTE: The problem of wrinkles cannot always be solved, due to the technological limitations of CIS technology. HP , call your support representative and report a "line discontinuities" error after calibration. ENWW Scanner troubleshooting 121
  • HP PageWide 6000 | User Guide - Page 128
    the intersection between CIS modules, where this kind of error usually appears. If the error appears outside these areas, call your support representative and report "line discontinuities within a CIS module". Small color differences between adjacent CIS modules When scanning wide plots, sometimes
  • HP PageWide 6000 | User Guide - Page 129
    the original 90 degrees before scanning it again. 2. If the problem persists, clean and calibrate the scanner as indicated in Maintenance on of the bars for neutral and vivid colors, call your support representative and report "small color differences between adjacent CIS modules troubleshooting 123
  • HP PageWide 6000 | User Guide - Page 130
    (Max if scanning, Best if copying) and check whether the problem disappears. 3. If the problem still persists, you can diagnose this issue by analyzing the patterns your support representative and report "color fringing problem after calibration". 124 Chapter 7 Scanning and copying (MFP only)
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    If the problem persists, restart the scanner by turning it off and on again. If you find an error message on the front panel during this operation, call your support representative and report the error message. If no error message appears, try repeating your scan. ENWW Scanner troubleshooting 125
  • HP PageWide 6000 | User Guide - Page 132
    front panel. If no error code appears, try to repeat your scan. 4. If the problem persists, call your support representative and report a "vertical black band 20 cm wide". Scanner damages some originals HP is aware that this scanner may cause vertical scratches on inkjet originals on thick glossy
  • HP PageWide 6000 | User Guide - Page 133
    original), HP recommends using a CCD scanner such as the HP DesignJet T1200 problem persists, analyze pattern 3, modules A through E, of the diagnostic plot. Call your support driver), the scaling setting is available with various possible options. If you are experiencing problems troubleshooting 127
  • HP PageWide 6000 | User Guide - Page 134
    although totally transparent papers are not supported. Nevertheless, the resulting image skew. In order to correct for this unavoidable problem, the scanner has a built-in automatic de- new scanner job. Cannot access the network folder or HP SmartStream (if installed as an accessory) If you have
  • HP PageWide 6000 | User Guide - Page 135
    the following steps may help you to locate and solve the problem. 1. Use the front panel to check the status of slow, check your USB flash drive interface compatibility. Your system supports a Hi-Speed USB interface. Your USB flash drive should be : 6 ● Contrast: 1 ENWW Scanner troubleshooting 129
  • HP PageWide 6000 | User Guide - Page 136
    To improve thin lines with low contrast at low resolution You can improve print quality at 200 or 300 dpi by using the following settings. Scan ● Background removal: 2 ● Black enhancement: 6 Copy ● Background removal: 2 ● Black enhancement: 6 ● Contrast: 0 Scanner diagnostic plot Prepare the
  • HP PageWide 6000 | User Guide - Page 137
    if printed correctly, should look like this: If you see any problems, you should follow the recommended recovery procedure, all of which are option, so that the generated file can be analyzed more easily by a remote support engineer if necessary. If you decide to scan the plot, first adjust your
  • HP PageWide 6000 | User Guide - Page 138
    Load the diagnostic plot into the scanner input tray, making sure that the printed side of the plot is facing up. The black arrows on the diagnostic plot indicate the direction of loading. Make sure that the diagnostic plot is loaded without skew, and it is centered (that is, it covers the whole
  • HP PageWide 6000 | User Guide - Page 139
    8 Collection and finishing If you choose no specific job destination, prints are sent to the default output destination, which can be changed from the front panel. From the home screen, tap , then Output destination. ● Top stacker ● High-capacity stacker ● HP folders ● Basket ENWW 133
  • HP PageWide 6000 | User Guide - Page 140
    size. When stacking Natural Tracing Paper, use the supports attached to the top stacker (not recommended for other destination > Top stacker. ● Printer driver: Go to the printer properties, select the Layout/Output output destination to Top stacker. ● HP SmartStream: Set the destination to Top
  • HP PageWide 6000 | User Guide - Page 141
    stacker. For that reason, the stacker may report itself as full when stacking pages coming from the end of a roll. ● Collection required: To avoid problems due to the characteristics of some papers, in some cases you may need to collect printed jobs to continue printing. High-capacity stacker The
  • HP PageWide 6000 | User Guide - Page 142
    Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output destination to High-capacity stacker. ● HP SmartStream instructions to clear the jam. ● Error Follow the instructions on the front panel to fix the error. If the problem persists, contact your support
  • HP PageWide 6000 | User Guide - Page 143
    HP folders HP F60, HP F70, and HP PageWide Folders The HP folders fold printed sheets of paper, managing the printed sheet from end to end. They support roll sizes up to 36 in (914 mm) wide, with multiple folding styles, and can handle paper weights from 75 to 90 g/m². You can choose
  • HP PageWide 6000 | User Guide - Page 144
    from a USB flash drive, or copying, you will be able to select the folder as the output destination and select the folding style. ● Printer driver: Go to the printer properties, select the Layout/Output tab, and change the output destination to Folder. The first time you use the folder, you
  • HP PageWide 6000 | User Guide - Page 145
    folding. Select this in the Layout/Output tab. ● Portrait orientation: Select this in the Layout/Output tab. There are some paper types that are not supported by the folder. You will see a warning if you try to send such a paper type to the folder. ENWW
  • HP PageWide 6000 | User Guide - Page 146
    ● HP SmartStream: Set the destination to Folder, in the job preparation pane or in the settings pane. You can also select the folding style. You can
  • HP PageWide 6000 | User Guide - Page 147
    the printing direction ● Cross fold, in which folds are parallel to the printing direction Folding styles are usually based on DIN B or DIN C style: ENWW HP folders 141
  • HP PageWide 6000 | User Guide - Page 148
    DIN B The top and bottom folds are always on opposite sides. If this is what you want, select a folding style below marked with an asterisk, as these are the ones based on DIN B style. All folding styles that include a filing option (tab or filing margin) need to follow that configuration. It
  • HP PageWide 6000 | User Guide - Page 149
    ● DIN C 210 × 297 mm (compact fold) 210 mm width, 297 mm height ● DIN B 210 × 305 mm* 210 mm width, 305 mm height AFNOR (HP F60, HP F70, and HP PageWide XL folders only) For AFNOR style, use DIN format rolls. Jobs should be submitted as A0 portrait, A1 landscape, or A3 landscape. ● AFNOR (297 × 210
  • HP PageWide 6000 | User Guide - Page 150
    ● ANSI 8.5 × 11 in 8.5 in width, 11 in height Fan fold only ● ● Fan fold only (210 mm) Fan fold only 9 in Others ● 185 + 25 × 297 mm (with binding edge) 180 mm width, 25 mm margin, 297 mm height ● ARCH 9 × 12 in 9 in width, 12 in height ● Mailer 7.5 × 10 in 7.5 in width, 10 in height 144
  • HP PageWide 6000 | User Guide - Page 151
    for purchase. For more information, contact your support representative. Tab applicator (HP F60, HP F70, and HP PageWide XL folders only) ● When available, a folding style with tab application can be selected from HP SmartStream, the printer driver, USB flash drive, or Copy. ● During installation
  • HP PageWide 6000 | User Guide - Page 152
    B: 17²11 inches B: 18²12 inches A3: 420²297mm A3: 420²297mm Offline folding (HP F60, HP F70, and HP PageWide XL folders only) Offline folding means that you provide the printed sheets to the folder manually: they do not come directly from the printer. The default folding style is used. 1. In the
  • HP PageWide 6000 | User Guide - Page 153
    5. Go to the job queue and release it. Troubleshooting ● Jams: If a paper jam is detected, the be calibrated. Contact your support representative. ● Communication problems: If the printer does should be white). If the problem persists, contact your support representative. How to improve productivity
  • HP PageWide 6000 | User Guide - Page 154
    Basket The basket serves as a secondary output path, mainly collecting waste and pages that cannot be sent to other destinations. You can use the basket, for example, if other destinations are full, or if you want to separate a job from others. After sending a print of A0/E size or greater to the
  • HP PageWide 6000 | User Guide - Page 155
    9 Print quality ● General printing advice ● Optimize print quality app ● Print diagnostic plot ● Advanced options ● Enhanced printhead recovery ● Page length accuracy ● Manual printhead alignment ENWW 149
  • HP PageWide 6000 | User Guide - Page 156
    problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble print-quality problems, you can follow a more hands-on print-quality troubleshooting procedure, by
  • HP PageWide 6000 | User Guide - Page 157
    paper loaded into the printer. The print is divided into three parts. The top part is about print-bar and color calibration problems, the center is about alignment problems, and the bottom part is an illustration of the printhead positions that can be used as a reference. Check and recover print bar
  • HP PageWide 6000 | User Guide - Page 158
    Calibrate print bar Color variation in the bands in the top part of the plot indicates a possible problem in the color calibration. The central part of the plot indicates whether the print bar is correctly calibrated. The vertical lines indicate the boundaries of
  • HP PageWide 6000 | User Guide - Page 159
    Production Matte Polypropylene, 40 in (1016 mm) wide, for best results and least waste. NOTE: You are highly recommended to use HP Production Matte Polypropylene, 40 in (1016mm) wide, to calibrate the print bar. If you don't have this paper type, or uniform color is not very
  • HP PageWide 6000 | User Guide - Page 160
    warns you to allow some time and paper for the correction. If you select Adjust manually, you must enter the value of the length error. For example, you may value after Adjust manually. If the above procedures do not solve your problem, call your support representative. 154 Chapter 9 Print quality
  • HP PageWide 6000 | User Guide - Page 161
    your paper type. TIP: In some cases, Calibrate print bar by itself may be enough to correct defects. If not, try manual printhead alignment. TIP: However, if the results after manual printhead alignment are not satisfactory, you can use Calibrate print bar to restore automatic alignment. ENWW
  • HP PageWide 6000 | User Guide - Page 162
    10 Maintenance ● Check printer status ● Clean the exterior of the printer ● Move or store the printer ● Move or store the high-capacity stacker ● Move or store the folder ● Clean the scanner's glass plate (MFP only) ● Replace the scanner's glass plate (MFP only) ● Calibrate the scanner (MFP only) ●
  • HP PageWide 6000 | User Guide - Page 163
    status of the printer in various ways: ● If you start the HP Utility and select your printer, you see a page of information describing the severity of each alert. You can tap an alert to get help in solving the problem. ● From a distance, you can get a quick idea of the printer status by looking
  • HP PageWide 6000 | User Guide - Page 164
    and can result in ink leaks and printer errors. In this case, HP recommends that you wait at least 3 hours before turning on the printer or pass through doors or corridors, call your support representative. This should be done by trained service personnel. Disconnect the cable before moving or
  • HP PageWide 6000 | User Guide - Page 165
    Clean the scanner's glass plate (MFP only) You are recommended to clean the scanner's glass plate periodically, depending on how often you use the scanner. 1. Turn off the printer using the Power key at the front, then also turn off the power switch at the rear and disconnect the power cable. 2.
  • HP PageWide 6000 | User Guide - Page 166
    3. Gently wipe the glass plate and the surrounding area with a lint-free cloth dampened with water and then wrung dry. A suitable cloth is provided with the printer. CAUTION: Do not use abrasives, acetone, benzene or fluids that contain these chemicals. Do not spray liquids directly onto the scanner
  • HP PageWide 6000 | User Guide - Page 167
    only) Over time, the condition of the glass plate can deteriorate. Small scratches on the surface of the glass can reduce image quality. Contact your support representative (see When you need help on page 173) to order a new glass plate. 1. Turn off the printer using the Power key at the front
  • HP PageWide 6000 | User Guide - Page 168
    3. Unscrew 4 screws from the upper part if you intend to replace any of the three upper glasses; or unscrew the 4 screws of the lower part for the two lower glasses. 4. Remove the black metal piece (upper or lower as appropriate), and the plastic tabs next to the glass you intend to remove. 5.
  • HP PageWide 6000 | User Guide - Page 169
    in this guide. If you perform calibration successfully and still have concerns about the image quality, see Scanner troubleshooting on page and tap , then Scanner preferences > Calibrate scanner. 3. Follow the instructions in the front panel. The supplied maintenance sheet required to perform
  • HP PageWide 6000 | User Guide - Page 170
    in the future. Check that the maintenance sheet is not dirty, wrinkled, scratched or folded before calibrating the scanner. If necessary, call your support representative and ask for a new maintenance sheet. If calibration fails 1. Ensure that the printer is turned on and ready for normal operation
  • HP PageWide 6000 | User Guide - Page 171
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 3. Rotate the tab protector to remove it. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 4. Remove the empty tabs. Illustration for folder with part
  • HP PageWide 6000 | User Guide - Page 172
    Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 6. Put back the tab protector. Illustration for folder with part number L3M58A Illustration for folder with part number L3M58B 7. Pull the upper lever. Illustration for folder with part number L3M58A
  • HP PageWide 6000 | User Guide - Page 173
    Illustration for folder with part number L3M58A Open the two parts as shown to pass the tab reel Illustration for folder with part number L3M58B Pass the tab between the wheels 9. Pass the tab reel by the path shown in the image. Illustration for folder with part number L3M58A Illustration for
  • HP PageWide 6000 | User Guide - Page 174
    firmware The printer's various functions are controlled by firmware that resides in the printer. From time to time firmware updates will be available from HP. These updates increase the printer's functionality, enhance its features, and may correct minor problems. 168 Chapter 10 Maintenance ENWW
  • HP PageWide 6000 | User Guide - Page 175
    under Mac OS X, click Firmware Update. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic updates. ● Using a USB flash drive: Download the firmware file from http://www.hp.com/go/pagewidexlseries/ support/firmware/ (according to your printer model) into the
  • HP PageWide 6000 | User Guide - Page 176
    is one of the facilities provided by Web JetAdmin, which is HP's free Web-based print management software: see http://www.hp.com/go/webjetadmin. If you have difficulty in using Secure File Erase from Web JetAdmin, contact your support representative: see When you need help on page 173. The Secure
  • HP PageWide 6000 | User Guide - Page 177
    your support representative HP PageWide XL Drawer (CZ318A) ● HP PageWide XL High-Capacity Stacker (CZ319A) ● HP PageWide XL Top Stacker (CZ320A) ● HP PageWide XL Folder with Tab Applicator (L3M58A) ● HP F70 Folder (K5H75A) ● HP F70 Folder with Tab Applicator (L3M58B) ● HP F60 Folder (1EW99A) ● HP
  • HP PageWide 6000 | User Guide - Page 178
    accessory. NOTE: Before installing the non-HP accessory, make sure it is connected to the printer (with cable and hooks) and switched on. Configure The following settings are available: ● Minimum gap between sheets. Range from 100 to 3000 milliseconds. ● Maximum supported speed. Range from 2 to 15
  • HP PageWide 6000 | User Guide - Page 179
    12 When you need help ● Request support ● Customer Self-Repair ● Service information ENWW 173
  • HP PageWide 6000 | User Guide - Page 180
    . If this is not the case, contact HP Support on the Web: http://www.hp.com/go/pagewidexlseries/ support/. Before calling your support representative, prepare for the call as follows: ● Review the troubleshooting suggestions in this guide. ● Review your software documentation, if relevant. ● Check
  • HP PageWide 6000 | User Guide - Page 181
    13 Retrieving printer usage information ● Get printer usage and accounting information ● Get usage information ● Get detailed job accounting information ENWW 175
  • HP PageWide 6000 | User Guide - Page 182
    a third party application through a Software Development Kit provided by HP. Get usage information Click on the front panel to display into categories. NOTE: Depending on the contract you have with your support representative, print categories or paper types information may not be available or
  • HP PageWide 6000 | User Guide - Page 183
    - High density image: Over 50% of pixel coverage printed on standard paper - Premium quality image: Any content type printed on premium paper ● Scan usage: The copy and scan usage in m², and the total amount. ● Ink usage: The ink consumed by each cartridge in ml, and the total amount of ink consumed
  • HP PageWide 6000 | User Guide - Page 184
    ● Paper usage: Amount of paper used and the total at the top, divided into paper categories or families. Usage can be seen at each level. When you tap the Print usage report button, a message is displayed: The usage report was sent to the job queue and will be printed soon. All the values can be
  • HP PageWide 6000 | User Guide - Page 185
    3. Open your Web browser and connect to the printer's Embedded Web Server. 4. Click the Setup tab. 5. Under the Configuration heading in the left-hand column, click Date & Time. 6. Ensure that the printer's date and time have been set correctly. 7. In the Setup tab, under the Configuration heading
  • HP PageWide 6000 | User Guide - Page 186
    14 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Environmental specifications ● Acoustic specifications ● Speed specifications (Lines/Fast mode) 180 Chapter 14 Printer specifications ENWW
  • HP PageWide 6000 | User Guide - Page 187
    Functional specifications HP ink supplies Printheads Ink cartridges Eight CMYK printheads, each containing 25344 nozzles spaced at 1200 nozzles per inch Cartridges containing 400 ml of ink: black,
  • HP PageWide 6000 | User Guide - Page 188
    Graphic languages supported Printer Languages PostScript PostScript, PDF, TIFF, JPEG Non-PostScript HP-GL/2, PCL 3 Win Physical specifications Printer physical specifications Width Depth Depth with basket folded Depth with basket unfolded Height with front panel 1960 mm (77.
  • HP PageWide 6000 | User Guide - Page 189
    Environmental specifications Printhead environmental specifications Storage temperature Storage humidity 5 to 40°C (41 to 104°F) 20 to 80% RH, depending on paper type Printer environmental specifications Operating temperature Recommended operating temperature for best performance Storage
  • HP PageWide 6000 | User Guide - Page 190
    because when the printer starts it can diagnose the issue better and may be able to fix it automatically. If the problem persists after restarting, you should contact your support representative and be ready to give the numerical code from the error message. If the error message contains some other
  • HP PageWide 6000 | User Guide - Page 191
    of the IETF Zeroconf specification framework, a computer network technology used in Apple's Mac OS X from version 10.2 onwards. It is used to discover services available on a local area network. It was originally known as Rendezvous. Color accuracy The ability to print colors that match the original
  • HP PageWide 6000 | User Guide - Page 192
    HP RTL HP Raster Transfer Language: a language defined by HP to describe raster (bitmap) graphics. HP-GL/2 HP Graphics Language 2: a language defined by HP paper passes while it is being printed on. Printer driver Software that converts a print job in a generalized format into data suitable for
  • HP PageWide 6000 | User Guide - Page 193
    protocols on which the Internet is based. USB Universal Serial Bus: a standard serial bus designed to connect devices to computers. Your printer supports Hi-Speed USB (sometimes called USB 2.0). USB device port A square USB socket found on USB devices, though which a computer can control the
  • HP PageWide 6000 | User Guide - Page 194
    11 disk wipe 170 DNS settings 86 driver preferences 35 drivers 33 E email address book configure 26 email 170 firewall status 87 firmware update 168 manual setup 20 folders 137 front panel 8 accessibility H hard disk specification 182 help 173 HP ePrint 99 HP Utility access 12 cannot access 91 I
  • HP PageWide 6000 | User Guide - Page 195
    129 low-contrast thin lines 130 optimize 119 replace glass plate 161 slow scan 129 troubleshooting 119 scanning 109 secure file erase 170 security 29 network settings 87 service information 174 sleep mode 11 specifications acoustic 183 environmental 183 functional 181 graphic languages 182
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HP PageWide XL 6000 Printer and MFP
User Guide