HP PageWide Managed P75050 Printhead Assembly Install Guide - Page 17

15 HP PageWide Enterprise 765/780/785 Complete the printhead installation IMPORTANT: Make sure that the start-up cartridges are installed before proceeding. Used cartridges might not contain enough ink to validate and initialize the replacement printhead assembly. • In the unlikely event that a supply is missing or defective, substitute a regular full trade supply for the missing or defective supply. The initialization process uses a considerable amount of ink, so the substitute supply must be new to avoid an out of ink condition during printhead initialization. NOTE: The initialization process takes about 26 minutes to complete. Several pages might print during this process. Discard these pages. Once the initialization process begins, the installed replacement printhead is paired to the printer. If it is removed before initialization begins, it is still considered a new printhead assembly. TIP: The initialization process uses paper Make sure that paper is loaded in the Tray 2. At the control panel, do the following: Setup the printhead a) Turn the printer power on (prompts appear on the control-panel display for the following steps). • Advanced Service • Calibration/Cleaning 2. Select the Perform Drop Detect item, and then select the Start button. Verify print quality a) Print a Print Quality Report, and then verify that the print quality is acceptable. From the Home screen on the printer control panel, scroll to and select Support Tools. b) Open the following menus: • Troubleshooting • Print Quality Pages c) Select the Print Quality Report item, and then select the Print button to print the page. TIP: To get further assistance in print-quality troubleshooting, go to: www.hp.com/support/pwcolor760 www.hp.com/support/pwcolor780MFP www.hp.com/support/pwcolor785MFP www.hp.com/support/pwcolorE75160 www.hp.com/support/pwcolormfpE77650 www.hp.com/support/pwcolormfpE77660 and select PQ Troubleshooting Tools. b) When the Set up Printhead Assembly screen appears on the control-panel display, select the Start button to begin the process. c) When the Sign In screen appears on the control-panel display, type in the following service access personal identification number (PIN) for the printer: • 09078017 (MFP 780/785) • 09076517 (SFP 765) d) Select the Sign In button to enter the Service menu. NOTE: After singing in, the Advanced Service menu opens. e) Several printhead validation screens appear on the control-panel display. When prompted, select the Continue button to finish the printhead initialization. IMPORTANT: When initializing is completed, the printhead is permanently paired to the printer. NOTE: Do not turn the printer power off during printhead initialization. Printing is not available while the printhead is initializing (other functions, like printer configuration settings, might be available during this process. Verify drop detect status a) From the Home screen on the printer control panel, scroll to and select Support Tools. b) Select Service to display the Sign In screen. c) Make sure that Service Access Code displays in the Access Type area. d) Type in the following service access personal identification number (PIN) for the printer: • 09078017 (MFP 780/785) • 09076517 (SFP 765) e) Select the Sign In button to enter the Service menu. f) Select the Advanced Service item, select Service Reports, select Printhead Assembly Report checkbox, and then select the Printer icon to print the report. g) Verify that the 32. Drop Detect Status line item is Enabled. h) If line item 32 is Disabled, do the following: 1. From the main Service menu screen, open the following menus: 17