HP Pavilion 11-ad100 Maintenance and Service Guide - Page 35

5

Removal and replacement procedures

This chapter provides removal and replacement procedures for Authorized Service Provider only parts.

CAUTION:

Components described in this chapter should only be accessed by an authorized service provider.

Accessing these parts can damage the computer or void the warranty.

CAUTION:

This computer does not have user-replaceable parts. Only HP authorized service providers should

perform the removal and replacement procedures described here. Accessing the internal part could damage

the computer or void the warranty.

Component replacement procedures

NOTE:

Details about your computer, including model, serial number, product key, and length of warranty, are

on the service tag at the bottom of your computer. See

Labels

on page

13

for details.

NOTE:

HP continually improves and changes product parts. For complete and current information on

supported parts for your computer, go to

http://partsurfer.hp.com

, select your country or region, and then follow

the on-screen instructions.

There are as many as 85 screws that must be removed, replaced, and/or loosened when servicing Authorized

Service Provider only parts. Make special note of each screw size and location during removal and replacement.

Keyboard/top cover

For use in country/region

Spare part number

For use in country/region

Spare part number

Keyboard/top cover (includes keyboard cable):

For use in the Netherlands

924428-B31

For use in Belgium

924428-A41

For use in Portugal

924428-131

For use in Bulgaria

924428-261

For use in Romania

924428-271

For use in Canada

924428-DB1

For use in Russia

924428-251

For use in the Czech Republic

and Slovakia

924428-FL1

For use in Saudi Arabia

924428-171

For use in Denmark, Finland,

and Norway

924428-DH1

For use in Slovenia

924428-BA1

For use in France

924428-051

For use in Spain

924428-071

For use in Germany

924428-041

For use in Switzerland

924428-BG1

For use in Greece

924428-151

For use in Taiwan

924428-AB1

For use in Hungary

924428-211

For use in Thailand

924428-281

For use in Israel

924428-BB1

For use in Turkey

924428-141

For use in Italy

924428-061

For use in the United Kingdom

924428-031

For use in Latin America

924428-161

For use in the United States

924428-001

Component replacement procedures

27

Section	Page
Product description	9
External component identification	12
Right side	12
Left side	13
Display	15
Keyboard area	16
TouchPad	16
Lights	17
Speakers	18
Special keys	19
Action keys	20
Bottom	21
Labels	21
Illustrated parts catalog	23
Computer major components	23
Display assembly subcomponents	27
Miscellaneous parts	29
Removal and replacement preliminary requirements	30
Tools required	30
Service considerations	30
Plastic parts	30
Cables and connectors	31
Drive handling	31
Grounding guidelines	32
Electrostatic discharge damage	32
Packaging and transporting guidelines	33
Workstation guidelines	33
Equipment guidelines	34
Removal and replacement procedures	35
Component replacement procedures	35
Keyboard/top cover	35
TouchPad cable	39
TouchPad	40
Battery	42
Hard drive	43
Solid-state drive	45
Speakers	46
Power button board cable	48
Power button board	49
System board	50
WLAN module	53
Heat sink	54
Memory module	58
Power connector cable	60
Display assembly	61
Computer Setup (BIOS), TPM, and HP Sure Start	69
Using Computer Setup	69
Starting Computer Setup	69
Navigating and selecting in Computer Setup	69
Restoring factory settings in Computer Setup	70
Updating the BIOS	71
Determining the BIOS version	71
Downloading a BIOS update	71
Changing the boot order using the f9 prompt	72
TPM BIOS settings (select products only)	73
Using HP Sure Start (select products only)	73
Using HP PC Hardware Diagnostics (UEFI)	74
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	75
Using Remote HP PC Hardware Diagnostics (UEFI) settings (select products only)	75
Customizing Remote HP PC Hardware Diagnostics (UEFI) settings	75
Specifications	77
Backing up and recovering	78
Creating recovery media and backups	78
Creating HP Recovery media (select products only)	79
Using Windows tools	80
Restore and recovery	80
Recovering using HP Recovery Manager	81
What you need to know before you get started	81
Using the HP Recovery partition (select products only)	82
Using HP Recovery media to recover	82
Changing the computer boot order	83
Removing the HP Recovery partition (select products only)	83
Power cord set requirements	84
Requirements for all countries	84
Requirements for specific countries and regions	84
Recycling	86

HP Pavilion 11-ad100 Maintenance and Service Guide - Page 35

Removal and replacement procedures, Keyboard/top cover

Page 35 highlights