HP Pavilion 11-ap0000 Maintenance and Service Guide - Page 67

Backing up, restoring, and recovering, Backing up information and creating recovery media

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8 Backing up, restoring, and recovering This chapter provides information about the following processes, which are standard procedure for most products: ● Backing up your personal information-You can use Windows tools to back up your personal information (see Using Windows tools on page 59). ● Creating a restore point-You can use Windows tools to create a restore point (see Using Windows tools on page 59). ● Creating recovery media (select products only)-You can use the HP Cloud Recovery Download Tool (select products only) to create recovery media (see Using the HP Cloud Recovery Download Tool to create recovery media (select products only) on page 59). ● Restoring and recovery-Windows offers several options for restoring from backup, refreshing the computer, and resetting the computer to its original state (see Using Windows tools on page 59). IMPORTANT: If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70% charged before you start the recovery process. IMPORTANT: For a tablet with a detachable keyboard, connect the tablet to the keyboard base before beginning any recovery process. Backing up information and creating recovery media Using Windows tools IMPORTANT: Windows is the only option that allows you to back up your personal information. Schedule regular backups to avoid information loss. You can use Windows tools to back up personal information and create system restore points and recovery media. NOTE: If computer storage is 32 GB or less, Microsoft System Restore is disabled by default. For more information and steps, see the Get Help app. 1. Select the Start button, and then select the Get Help app. 2. Enter the task you want to perform. NOTE: You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. To download the tool: ▲ Go to the Microsoft Store and search for HP Cloud Recovery. For details, go to http://www.hp.com/ support, search for HP Cloud Recovery, and then select "HP PCs -Using the Cloud Recovery Tool (Windows 10,7)." Backing up information and creating recovery media 59

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8
Backing up, restoring, and recovering
This chapter provides information about the following processes, which are standard procedure for
most products:
●
Backing up your personal information
—You can use Windows tools to back up your personal information
(see
Using Windows tools
on page
59
).
●
Creating a restore point
—You can use Windows tools to create a restore point (see
Using Windows tools
on page
59
).
●
Creating recovery media
(select products only)—You can use the HP Cloud Recovery Download Tool (select
products only) to create recovery media (see
Using the HP Cloud Recovery Download Tool to create
recovery media (select products only)
on page
59
).
●
Restoring and recovery
—Windows offers several options for restoring from backup, refreshing the
computer, and resetting the computer to its original state (see
Using Windows tools
on page
59
).
IMPORTANT:
If you will be performing recovery procedures on a tablet, the tablet battery must be at least 70%
charged before you start the recovery process.
IMPORTANT:
For a tablet with a detachable keyboard, connect the tablet to the keyboard base before
beginning any recovery process.
Backing up information and creating recovery media
Using Windows tools
IMPORTANT:
Windows is the only option that allows you to back up your personal information. Schedule
regular backups to avoid information loss.
You can use Windows tools to back up personal information and create system restore points and
recovery media.
NOTE:
If computer storage is 32 GB or less, Microsoft System Restore is disabled by default.
For more information and steps, see the Get Help app.
1.
Select the
Start
button, and then select the
Get Help
app.
2.
Enter the task you want to perform.
NOTE:
You must be connected to the Internet to access the Get Help app.
Using the HP Cloud Recovery Download Tool to create recovery media
(select products only)
You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive.
To download the tool:
▲
Go to the Microsoft Store and search for HP Cloud Recovery.
For details, go to
support
, search for HP Cloud Recovery, and then select “HP PCs --
Using the Cloud Recovery Tool (Windows 10,7).”
Backing up information and creating recovery media
59