HP Pavilion 11-ap0000 Maintenance and Service Guide - Page 7

Using the HP Cloud Recovery Download Tool to create recovery media (select products only)

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59

Restoring and recovery

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60

Restoring, resetting, and refreshing using Windows tools

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60

Recovering using HP Recovery media

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60

Changing the computer boot order

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60

9

Specifications

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61

Computer specifications

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61

10

Power cord set requirements

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62

Requirements for all countries

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62

Requirements for specific countries and regions

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63

11

Recycling

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65

Index

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66

vii

Section	Page
Product description	9
External component identification	11
Locating hardware	11
Locating software	11
Right side	12
Left side	13
Display	15
Keyboard area	16
TouchPad	16
Lights	17
Special keys	18
Bottom	19
Labels	20
Illustrated parts catalog	21
Computer components	22
Display assembly components	24
Miscellaneous parts	25
Removal and replacement procedures preliminary requirements	26
Tools required	26
Service considerations	26
Plastic parts	26
Cables and connectors	27
Drive handling	27
Electrostatic discharge damage	28
Packaging and transporting guidelines	29
Workstation guidelines	29
Equipment guidelines	30
Removal and replacement procedures	31
Component replacement procedures	31
Bottom cover	31
Battery	33
Speakers	34
USB/audio board	35
Solid-state drive	37
WLAN module	38
Power connector cable	40
TouchPad cable	41
TouchPad	42
System board	43
Heat sink	45
Memory shield	47
USB/audio board cable	48
Power button actuator	49
Display assembly	50
Using Setup Utility (BIOS)	59
Starting Setup Utility (BIOS)	59
Updating Setup Utility (BIOS)	59
Determining the BIOS version	59
Downloading a BIOS update	60
Using HP PC Hardware Diagnostics	61
Using HP PC Hardware Diagnostics Windows (select products only)	61
Downloading HP PC Hardware Diagnostics Windows	62
Downloading the latest HP PC Hardware Diagnostics Windows version	62
Downloading HP Hardware Diagnostics Windows by product name or number (select products only)	62
Installing HP PC Hardware Diagnostics Windows	62
Using HP PC Hardware Diagnostics UEFI	63
Starting HP PC Hardware Diagnostics UEFI	63
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive	64
Downloading the latest HP PC Hardware Diagnostics UEFI version	64
Downloading HP PC Hardware Diagnostics UEFI by product name or number (select products only)	64
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only)	65
Downloading Remote HP PC Hardware Diagnostics UEFI	65
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version	65
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number	65
Customizing Remote HP PC Hardware Diagnostics UEFI settings	66
Backing up, restoring, and recovering	67
Backing up information and creating recovery media	67
Using Windows tools	67
Using the HP Cloud Recovery Download Tool to create recovery media (select products only)	67
Restoring and recovery	68
Restoring, resetting, and refreshing using Windows tools	68
Recovering using HP Recovery media	68
Changing the computer boot order	68
Specifications	69
Computer specifications	69
Power cord set requirements	70
Requirements for all countries	70
Requirements for specific countries and regions	71
Recycling	73

HP Pavilion 11-ap0000 Maintenance and Service Guide - Page 7

Recovering using HP Recovery media, Requirements for all countries

Page 7 highlights